Avast Reviews 

46,951
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,805 reviews, reviewers overwhelmingly had a great experience with this company, consistently describing it as a top tier organization. Customers frequently praise the antivirus software for running quietly in the background while efficiently protecting their personal devices from potential threats and malware. People deeply appreciate the straightforward, user-friendly interface and reliable performance that keeps systems completely safe without slowing down computer resources. Though some customers encountered unexpected subscription auto-renewals or confusing billing charges, reviewers still valued the core protection provided. Reviewers also mentioned that persistent upgrade prompts and extra sales pitches during support interactions can occasionally detract from the otherwise great tool.

What people talk about most

Product

Users describe positive interactions with product, noting that the software works well in the background to... See more

User experience

People report positive experiences with user experience, highlighting the easy-to-use interface, low system... See more

Service

Customers consistently note positive experiences with service, mentioning that reviewers find the protection... See more

Quality

Reviewers highlight positive aspects of quality, noting that consumers experience reliable protection, fast... See more

Subscription

Customers expressed deep frustration and dissatisfaction regarding subscription auto-renewals, unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I Love Avast: My Experience is: In Wonderment, However. a Gentleman by the name of Paul said He'd Fix My Issues\ My Drivers: Yet, I Still have the System Junk; Stored Clutter in My Browser; Broken Re... See more

Rated 4 out of 5 stars

Free and probably relatively reliable. (But no one can be sure since, there is no 100% secure computer if hackers target some machine. Especially from governments or military hackers. Edward Snowden... See more

Rated 4 out of 5 stars

Frequently updated Software, useable even for "computer dullies", just install and let it do its work. Sometimes the offers for upgrades or abonnements are a bit annoying, but after all it's a great... See more

Rated 5 out of 5 stars

Excellent does what it is meant to do,, Deals with issues that I am not aware of. I will always stay with Avast as long as I have a computor. I am 66 came into technology late in the day. The main... See more


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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No recent history of asking for reviews

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4.3

All reviews

(46,951)

9,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Grateful with Avast

I have several years using Avast, sometimes paid and sometimes free, but always reliable, and if there is a problem their response is always positive and focussed in my favor. Thanks!

5 November 2026
Unprompted review
Rated 1 out of 5 stars

They made an unauthorized charge and the refund is not forthcoming

They (Noventiq) made an unauthorized charge. They agreed to refund the amount. They keep saying the refund has happened but it doesn't appear in my account.

According to Google AI:
"Avast is notorious for automatic renewal charges that catch users off guard, and navigating their customer support maze to get your money back can be exhausting."

22 October 2026
Unprompted review
Rated 1 out of 5 stars

I've been an Avast user for a few years…

I've been an Avast user for a few years now and when I renewed my subscription this last time. I always picked the premium package because it contained all the tools that they offered. After paying the subscription for the year, I wanted to scan my computer. Found out going through the menu, I had to buy most of the tools that were always included with the premium package....Not anymore!! You have to pay extra for the same tools. Tried to get a refund and I couldn't. The only thing I could do is cancel the renewal for next year for which I did. Not happy with this service at all!!

5 November 2026
Unprompted review
Rated 1 out of 5 stars

Repeated subscription offers that are…

Repeated subscription offers that are unclear with a frustrating multi-part cancellation and refund process which includes multiple attempts to resell you and manipulate you into staying while not listening to your request leads me to no longer believe in this company or product.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Avast is boring in its dependability as…

Avast is boring in its dependability as a computer protection system. I have had it employed since 2011 on every computer I have operated, with the only attention drawn to computer operation being notification of regular updates and the occasional "Do not go there; we think that website is dangerous." I always listen and back away. Avast is trustworthy.

4 November 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely unbelievable stay away…

Absolutely unbelievable stay away you've been warned. I downloaded it and it basically hijacked my pc couldn't connect to my internet disabled ethernet port messed up Bluetooth dongles. Utter crap shouldn't be allowed. Still trying to sort it out. Had to download there own tool to remove it which only partially removed the app. Can't uninstall it the usual way locks out off everything. You've been warned

2 November 2026
Unprompted review
Rated 5 out of 5 stars

I have used Avast for several years

I have used Avast for several years, at different times and for varying periods of time. Until, I decided to use them exclusively and for about a three year period, currently in effect, for my computer safety and security. I have NOT been disappointed.

3 November 2026
Unprompted review

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