Northwest Registered Agent Reviews 

295
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff and straightforward platform setup, noting that registering a new business entity feels entirely seamless and stress-free. Consumers also deeply appreciate the top-tier customer service, featuring incredibly quick responses and knowledgeable representatives who clearly guide them through every single question along the way. However, some reviewers were not happy with customer support response times, mentioning recurring instances where emails went completely unanswered and official filing updates stalled. A few other people also felt that unexpected charges, unwanted service add-ons, or unresolved processing problems created significant frustration during their business journey.

What people talk about most

Service

People report positive experiences with service, describing it as fast, precise, and remarkably efficient.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are friendly,... See more

Staff

Consumers find staff to be positive, professional, and genuinely helpful throughout the process. Reviewers... See more

Response time

Customers consistently note positive experiences with response time, highlighting swift and professional... See more

User experience

Users describe positive interactions with user experience, highlighting stellar service and a straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When the services I subscribe to through Northwest Registered Agent actually work correctly, all is good, but I had SO many issues with the phone system that I finally cancelled that service. Now I a... See more

Company replied

Rated 5 out of 5 stars

I did extensive due diligence for LLC formation and narrowed it down to two companies for different reasons. What I thought would be the better choice (Legal Zoom) lost its luster very quickly as they... See more

Company replied

Rated 5 out of 5 stars

I have been using Northwest Registered agent and they have been great. The setup was super straightforward and the platform is easy to use. Their support is what makes them stand out .. Whenever i had... See more

Company replied

Rated 5 out of 5 stars

Customer service is top tier. I talked directly to a person (which surprised me) and Baylee knew so much she had answers to all my complicated questions. Hands down THE BEST customer service experienc... See more

Company replied


Company details

  1. Legal Services

Written by the company

Those who know use a registered agent service to start and maintain businesses. Northwest Companies are 900+ employees strong and maintain over 3 million businesses nationwide. All clients get dedicated Corporate Guides invested in your success.


Contact info

4.1

Great

TrustScore 4 out of 5

295 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(295)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have used Northwest Registered…

We have used Northwest Registered Agents to assist with the Registration in 5 states and this was our first time using a service of this nature and we needed a lot of hand holding and our questions were answered quickly, we received a call from an account representative to go over their platform to ensure we are receiving what we need. I would highly recommend Northwest! We appreciate your support during a time of growth.

9 January 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the outstanding review and recommendation! We’re glad our team could provide the guidance and support you needed while expanding into five states. Helping business owners navigate growth with responsive service and straightforward support is a big part of what we do at Northwest.

Rated 5 out of 5 stars

Fast and Easy

Nat Smith is the man.

Nortwest Registered Agent manages fair pricing and it's super easy to get started. You just fill in the documents on their website and they take care of the rest.

I was surprised to see the filings that I requested were made as soon as 1 day after I requested the filing in Wyoming.

Very quick service and easy to get started. Still waiting on the final materials from the official institutions but filing was done quick and easy.

14 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the awesome review! We’re happy Nat helped make everything quick and easy from the start. Providing fair pricing, fast filings, and straightforward support is a big part of what we focus on at Northwest. We look forward to supporting your business.

Rated 5 out of 5 stars

Melissa Fay from NorthWest registered…

Melissa Fay from NorthWest registered agency.is simpley a delight to work with she’s very informed on the products very knowledgeable on how things work between northwest and consumer. . Melissa is very passionate and patient. The bottom line a hell of a good person from my perspective. I’m using NorthWest for all my business needs they offer.

Thank You Melissa for guidance on the website hosting.

Sincerely
James
Health Wise Enterprise &
Perform With Confidence

13 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the amazing review! We’re happy Melissa was able to provide the knowledgeable and patient support you needed. Helping business owners get reliable guidance and practical support across all their business services is a big part of what we do at Northwest.

Rated 5 out of 5 stars

AI recommended my Northwest Registered…

AI recommended my Northwest Registered Agent as a very reliable source for opening a company in USA and it was true. Their response was amazingly swift. Their service top notch... and they completed all my tasks to my satisfaction. I would be one of their very satisfied customers. Keep up the good work........

14 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the incredible review! We’re happy to hear our team delivered the fast and reliable service you were looking for. Helping business owners form and manage their companies with responsive support and straightforward guidance is a big part of what we do at Northwest.

Rated 5 out of 5 stars

Simple process

I was dreading calling, thinking it was going to be a long and complicated process. I talked to Amanda Brooke and she made the whole process super easy and stress free. She knew every step I needed to follow on their site and answered all my questions. I will recommend them for sure.

12 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the great review and recommendation! We’re glad Amanda helped make the process easy and stress free from start to finish. Providing straightforward guidance and real customer support is one of the things we care most about at Northwest.

Rated 5 out of 5 stars

Northwest Registered Agent has been…

Northwest Registered Agent has been incredible. Their staff is helpful, courteous, and prompt with every inquiry. They provide expert guidance and clear answers exactly when needed. It’s been a seamless, professional experience—I highly recommend them!

14 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the five star review! We’re happy to hear our team has provided the clear answers and prompt support we strive for every day. Helping business owners stay focused on their goals while we handle the paperwork and support side is a big part of what we do. We appreciate you choosing Northwest.

Rated 5 out of 5 stars

Northwest made it most convenient and…

Northwest made it most convenient and successful for us to register our new entity, "Triverse Enterprises, LLC." Nicole was courteous, knowledgeable and helpful. Our experience would lead us to encourage others to seek out their assistance for the products they offer.
Cheers!!!

12 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the great review and congratulations on Triverse Enterprises, LLC! We’re glad Nicole provided the knowledgeable and helpful support we aim to deliver every day. Making business formation simple, reliable, and backed by real customer support is a big part of what we do. We appreciate the recommendation.

Rated 5 out of 5 stars

Highly professional service for little cost

I opened 2 LLC on 2 different occasions recently with this company.

I have a difficulty understanding that I received such a great service for so little cost

Each LLC cost me $125 that includes the state fees for the creation and issuance of the LLC.

Temporary members that acted to create the LLC

All the necessary resolutions.

A corporate address that I can use as the official address of the LLC

A free mail scanning and email forwarding service

A small fee to forward physically the mail if you require the original

I also had access to free new telephone number and email address which I did not need

And the LLC was formed in a couple of days

Further to that the communication with the company is usually a maximum of 24 hours, even on week ends to receive a reply.

I feel it is a very professional and highly efficient organization

I strongly recommend them

13 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the awesome review! We’re happy to hear both LLC formations went smoothly and that our support, privacy tools, and fast communication made a difference. Helping people start and run their businesses with less hassle is one of the things we care most about. We truly appreciate the recommendation.

Rated 1 out of 5 stars

Absolute Bait-and-Switch – "Free Hosting" Scam That Wasted My Time and Disrupted My Business

I signed up with Northwest Registered Agent expecting a smooth, professional experience for my new LLC. Their marketing heavily advertises “free website hosting” as a major benefit.
What they conveniently hide is that you must transfer your domain to them in order to use this so-called “free” hosting. After foolishly following their instructions and initiating the transfer, I discovered that:

My already-configured ProtonMail business email was completely broken.
I had to reconfigure everything from scratch.
The domain transfer locks you out for 5+ days.

This is not “free hosting” — this is a classic bait-and-switch. They lure you in with the promise of free hosting, then force you into a painful domain transfer that creates unnecessary problems and downtime for your new business.
Extremely poor transparency and borderline deceptive practices. I would have gladly paid for proper hosting somewhere else instead of dealing with this headache.
Save yourself the frustration and avoid Northwest Registered Agent. Their “free” services come with expensive hidden costs in time and stress.

12 May 2026
Unprompted review
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Reply from Northwest Registered Agent

We’re really sorry for the frustration here. Domain transfers and email setup can be tricky, and we understand how disruptive it is when something like ProtonMail stops working unexpectedly. Our goal is to make things easier for small business owners, and we clearly fell short this time. Our team has already been in touch to help resolve things, and if you’d rather keep your domain with your current registrar, we’re still happy to help configure everything and support you with our other services. We appreciate you working with us.

Rated 5 out of 5 stars

Amanda Brooke was fantastic

Amanda Brooke was fantastic — friendly, organized, and incredibly helpful. She walked me through the entire LLC process with ease. Even helping me set up the S Corp to go with it. Couldn’t have asked for a better experience.

7 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for awesome review! We’re really glad Amanda was able to make the LLC and S Corp setup process feel simple and stress-free. Helping business owners get expert support without the runaround is a big part of what we aim for at Northwest. We’ll be sure to pass this along to Amanda. She’ll appreciate it!

Rated 1 out of 5 stars

The staff was polite but incompetent

Dealing with Northwest to set up an LLC and get an EIN and to use as a registered agent, was like dealing with The Keystone Kops, (a fictional troupe of bumbling, incompetent, and highly energetic policemen featured in silent film slapstick comedies between 1912 and 1917). They were pleasant on the phone but very unknowlwdgable and sent me off in the wrong direction repeatedly.
This review ask for a single date, but what should be at most one interaction as drug on for weeks - so no one date or one individual. I put the date of last email asking for my money back that I paid for them to get my EIN for me. after weeks I just went and got it myself.

9 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Hey, completely get the frustration here. Delays with state and IRS name approvals can be really annoying, especially since we don’t have much control over that part of the process. We looked into your account and can see our team shared updates as soon as we received them. We’re here to help people get their businesses up and running, and we’ve taken steps to help fix the situation. If there’s anything else you need, give us a call or send an email anytime. We’re real people and we always pick up the phone and answer emails in 30 minutes or less!

Rated 5 out of 5 stars

I received prompt service and great…

I received prompt service and great help from Courtney Hawkins. Thanks

4 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Glad to see Courtney was so helpful, that's what we're all about. No sales scripts. No nagging emails. No nonsense. Just real support when you need it. From forming your LLC and filing annual reports to building your business identity, we've got you covered!

Rated 4 out of 5 stars

Set up Wyoming LLC

Set up Wyoming LLC - note their agent fees go up quite a bit second year, but so far smooth sailing.

28 March 2026
Unprompted review
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Reply from Northwest Registered Agent

Hi Jamie, thank you for the review! We actually haven't changed our Registered Agent fee. We do offer the first year of Registered Agent service for free when you sign up for formation service, so maybe that caused some confusion. If you have any questions about your invoices or services always feel free to reach out to us. We have real people here who answer every call and respond to emails within 30 minutes!

Rated 5 out of 5 stars

These folks are all fantastic

These folks are all fantastic! In an age where customer service and product knowledge is vacant, be pleasantly surprised how professional NRA’s staff is. Every phone call or email question is satisfactorily answered promptly. Look no further. I highly recommend this organization. I wish all my business dealings were this professional. Thank you NRA!

28 April 2026
Unprompted review
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Reply from Northwest Registered Agent

What a great review, thank you Jay! We’ve built everything around real support from real people, so hearing that come through means a lot. No sales scripts, no nonsense, just clear answers when you need them. That’s how we think it should work. Appreciate you trusting us with your business. We're glad to see you're happy with our services!

Rated 1 out of 5 stars

Northwest registered agent website…

Northwest registered agent website waits for you to purchase a plan to later tackle-on extra fees, so the service is not completed until the additional fees are paid.

20 April 2026
Unprompted review
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Reply from Northwest Registered Agent

Hey Michael, just wanted to clear things up. We actually never add surprise fees. We’re big on being upfront about pricing because we know how frustrating that can be. That’s also why we focus on real support. When you call, you get a knowledgeable person, not a script. Glad we got everything sorted with your account. If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

Northwest Registered Agent, an exceptionally efficient solution focused on real results

Northwest Registered Agent provides us with an excellent level of service. Their professionalism, responsiveness, and transparency consistently exceeds our expectations.

What truly sets them apart is the quality of their customer support. Every interaction is handled with efficiency, clarity, and a genuine willingness to help—even in cases that go beyond the scope of the services we had contracted. Their team demonstrates a strong commitment to maintaining high standards in every aspect of their work.

In fact, we would strongly recommend Northwest Registered Agent to any company seeking a reliable, professional, and trustworthy partner. Their price-to-quality ratio is outstanding, and we fully intend to work with them to the extent that our operational structure requires.

A truly excellent service deserving of a 5-star rating.

22 April 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for recommending us! Our corporate guides are here to make your life easier, and don’t disappear after signup. We're here to make sure you have everything you need to start, maintain, and expand your business. So glad to see you're happy with our services! Reach out anytime you need help in the future, we answer every call and respond to emails within 30 minutes.

Rated 5 out of 5 stars

Two Years of Outstanding Service... and Counting

We’ve been clients for over two years, and every interaction has been consistently positive. The team is reliable, responsive, and always resolves our inquiries without any hassle. Above all, they’ve proven to be truly trustworthy.
If you’re considering a Registered Agent, don’t hesitate—Northwest Registered Agent one is among the best.

20 April 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the awesome review Olga, glad to hear our team has been reliable and easy to work with. That’s always the goal. We try to keep things simple, helpful, and not annoying while making sure everything gets handled the right way. Whether you're just starting out forming your LLC or maintaining/building your business over time, we've got you covered!

Rated 5 out of 5 stars

Absolutely phenomenal company!

Absolutely phenomenal company!

15 April 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the 5 star review James! From LLC formation to building your business identity we're here for you. Reach out anytime you need help as your business grows!

Rated 5 out of 5 stars

I needed a registered agent for an LLC

I needed a registered agent for an LLC. I searched the web and found several. The only one that was reachable was NW Registered Agent. I called and had a great experience with Amanda Brooke as she walked me through every question I had. She made getting my LLC started the easiest ever. Everything she helped me with was approached with great information and effort from her.

15 April 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for sharing your experience. We’re glad you were able to connect with Amanda and get clear, helpful guidance right away. Being reachable and giving straightforward answers is a big part of how we do things. Appreciate you choosing us!

Rated 5 out of 5 stars

Great customer service

Amanda Brooke and Stephanie Myers are both fantastic to work with. Quick to respond, extra helpful and patient with my endless questions. Very impressive interactions every time - great customer service!

16 April 2026
Unprompted review
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Reply from Northwest Registered Agent

We appreciate you recognizing Amanda and Stephanie. Fast, patient, and helpful support is exactly what we aim for. If you ever need help staying organized or keeping filings on track, we’re here to help. Thanks for sharing your experience.

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