doola.com Reviews 

2,066
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how helpful, professional, and genuinely responsive the support staff are when guiding them through complicated tax filings and business registrations. People also appreciate the incredible speed, efficiency, and convenient digital tools that make managing daily compliance tasks completely easy and stress-free. Founders emphasize that onboarding runs smoothly, helping everyone focus on growing their business without feeling overwhelmed by paperwork. Some reviewers were not happy with significant processing delays and frustrating communication issues when waiting for official documents from the authorities. A few people also mentioned encountering unresponsive support teams or difficulties with frequent staff changes during their ongoing service management.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the smooth, professional,... See more

Staff

Customers report highly positive experiences with staff, highlighting their knowledge, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, helpful, and... See more

User experience

Users describe positive interactions with user experience, highlighting smooth and well-organized business... See more

Response time

People report positive experiences with response time, highlighting that support teams are consistently quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only had three interactions with Doola and all have been positive. LLC & EIN in less than 24 hr. The Gemini AI suggested I pick Doola over Bizee and ZenBusiness; "Best all-inclusive value for e-c... See more

Company replied

Rated 5 out of 5 stars

The whole doola team seems very knowledgeable and helpful with all aspects and tax complexity. Riley Annie Satin Akilesh Kumi Natalia To name a few - and as you can see - how many people i... See more

Company replied

Rated 5 out of 5 stars

We had a very informative and helpful discussion with Apeksha, one of Doola’s CAs. We had a lot of tax questions being business owners of a US company but based outside the US and she really helped u... See more

Company replied

Rated 5 out of 5 stars

Doola has been an excellent one-stop solution for setting up and managing my business. From company formation to sales tax registration, their team made the whole process simple and stress-free.... See more

Company replied


Company details

  1. Business to Business Service

Written by the company

One-Stop-Shop to launch, maintain, and grow your US LLC, C Corp, or DAO LLC from anywhere in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(2,066)

149 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst software ever nothing works their…

Worst software ever nothing works their AI chat bot is genuinely the most frustrating thing ever. The software is literally unusable and literally just all hype anyone could easily remake this software in like a day and it may actually work. It's very obvious there was absolutely no effort on making the software work.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Got my EIN in just 4 weeks

Got my EIN in just 4 weeks.
Thanks Doola Team

26 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Thank you for sharing, Muhammad! Glad we could get your EIN sorted and keep things moving for your business. 🙏

Rated 5 out of 5 stars

Trustpilot Review ExcelleExcellent Experience with Doola — Highly Recommendednt Experience…

Trustpilot Review Excellent Experience with Doola — Highly Recommended

I have had an excellent experience with Doola. I used Doola to form my own company in the U.S., and the entire process has been smooth, professional, and well organized.

I am also working with Doola through the Partner Dashboard, which has given me an even better understanding of their platform and services. The dashboard, communication, and overall process have been very helpful and easy to manage.

I’m genuinely impressed with the professionalism, support, and convenience Doola provides to entrepreneurs. They make the U.S. business formation journey much simpler and less stressful, especially for founders building businesses internationally.

I would highly recommend Doola to anyone looking to start and manage a U.S. business. My experience has been excellent so far, and I’m very happy that I chose Doola for my business journey.

5 Stars — Highly Recommended! ⭐⭐⭐⭐⭐

29 July 2026
Unprompted review
doola.com logo

Reply from doola.com

Kamran, this means a lot — thank you! Hearing that the formation process felt smooth and professional, and that the Partner Dashboard has added even more value, is everything we work toward. Really glad to be part of your business journey and we appreciate the glowing recommendation!

Rated 5 out of 5 stars

James is rigorous, attentive and sharp. Present without being intrusive.

James is rigorous, attentive, and precise with information. He pays close attention to questions and is very sharp in his responses. He doesn't waste our time. He is present and provides very consistent support without being intrusive or overbearing. Excellent.

19 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Filomena, "present without being intrusive" is one of the best ways anyone has described great support. James will be thrilled to read this. Thank you for taking the time!

Rated 1 out of 5 stars

Six weeks in "EIN Processing" and the…

Six weeks in "EIN Processing" and the SS-4 was never sent to the IRS

I formed my Wyoming LLC (Evnort LLC) through doola on June 24, 2026. The formation itself went fine. The EIN process is where everything broke down.

My application has been sitting on the "EIN Processing" step for over six weeks. When I submitted the signed SS-4, the platform had a bug and the step would not advance. It was only fixed after I contacted support. The dashboard then showed August 18 as the estimated completion date.

On August 18 I asked support to confirm that the SS-4 had actually been transmitted to the IRS, with the date and proof of transmission. The reply, generated by doola's AI, confirmed the status was still "waiting to send to the IRS". So after six weeks of waiting, my application had never been sent at all. The estimated date on my dashboard was counting down a process that had not even started.

Since that confirmation, support has stopped responding. No apology, no transmission date, no proof, nothing.

Meanwhile my company cannot open a bank account or operate normally, and my dashboard still shows a status that does not reflect reality.

What I need from doola: transmit the SS-4 immediately and send me proof, or file by phone with the IRS at no cost to me, since this delay is entirely on doola's side. If this is not resolved within a few business days, I will request a refund and escalate through other channels. I will update this review if and when it is resolved.

20 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Luis, we hear you, and this is not the experience we want for any client. Six weeks without the SS-4 being transmitted is unacceptable, and we take full ownership of that.

We have escalated your case and are expediting your EIN application at no additional cost to you. Our team will be in contact with an update and confirmation. We appreciate your patience and are committed to getting this resolved as quickly as possible.

Rated 5 out of 5 stars

Doola is doing a very good job

Doola is doing a great job, I’m surprised — with their service, everything gets done as quickly as possible, and they inform you after every procedure. I want other people to also get their LLC made through them too. They are truly trustworthy, I’ll give them a full rating and many, many thanks.

18 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Usama, so glad the process felt fast, transparent, and worth recommending! Thank you for the full rating and for spreading the word — it truly means a lot to the whole team. 🙏

Rated 1 out of 5 stars

Wrong name on my EIN — I need this fixed immediately

doola filed my EIN application with my name misspelled.

The Form 8821 I signed with them on July 15 has my name spelled correctly. So
does the Operating Agreement they drafted. But the EIN letter that came back on
August 15 has it wrong. The correct spelling was sitting in their own paperwork
weeks before they filed it.

My business is completely stuck because of this. I can't open a bank account or
get a payment gateway approved, because the name has to match my passport. Every
day of delay is costing me.

I need doola to fix this right away. At no charge, since the error was theirs.

I'm not willing to wait around for a mistake I didn't make. Will update this
review once it's actually resolved.

15 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Soubick, we hear you and understand how critical this is for your business. After reviewing the documents on our end, your name was spelled correctly in everything we submitted. The discrepancy originated on the IRS's side during processing. This is correctable, and our team is already working on it urgently. We'll keep you updated every step of the way and are committed to getting this resolved as quickly as possible.

Rated 5 out of 5 stars

Love the UI/UX

Love the UI/UX, beautiful user experience, everything is clear and easy, the process is simple. They provide a free 15 minutes call to answer your questions, great pricing model, loved everything, 10/10

13 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Ahmed, a 10/10 from you made our day! Really glad the platform felt intuitive and that the consultation call was worth your time. That's exactly the experience we build for. Thank you! 🙌

Rated 5 out of 5 stars

Very nice and to the point

Very nice and to the point. You have to ask James the question on the information you need. They don’t volunteer any upfront information. All I gave a 5 ⭐️

10 August 2026
Unprompted review
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Reply from doola.com

Lori, thank you for the 5 stars and for the honest feedback! We're glad James was helpful and to the point. Your note about proactive communication is well taken — it's something we're always working to improve so clients have what they need without having to ask. We appreciate you sharing that. 🙏

Rated 5 out of 5 stars

Great 1st business setup experience!

With this being my 1st business, I had no idea what all I needed to do and was nervous I'd miss something. But from my 1st call with Doola all that went away. The process has been very smooth, and I feel that I am in good hands.

20 July 2026
Unprompted review
doola.com logo

Reply from doola.com

Julie, that nervousness before your first business setup is completely normal, and we're so glad it went away quickly! Smooth and in good hands is exactly how every first-time founder should feel. Wishing you all the best on this exciting new chapter!

Rated 5 out of 5 stars

Quick Responses and Fast services

Whenever i got questions or issues, they answer or resolve with 24 hours whenther i email them or ask from the chat of doola website. And got the EIN within 25 days from the day i applied my llc. Highly recommend for the founders around the world.

14 July 2026
Unprompted review
doola.com logo

Reply from doola.com

Zayar, quick responses and a smooth EIN process — that's exactly what we aim for every founder, wherever they are in the world. Thank you for the recommendation, it truly means a lot!

Rated 5 out of 5 stars

doola is very trustable and give quick…

doola is very trustable and give quick service. i am very happy . it give me ein in 15 days.

7 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Rafi, trustworthy and quick is exactly what we stand for. Really glad the experience made you happy! Thank you for sharing.

Rated 5 out of 5 stars

My rep

My rep, James Y., was prompt and patient. He walked me through my options and gave me some advice. He even helped walk me through the whole set-up. Very thorough and personable.

3 August 2026
Unprompted review
doola.com logo

Reply from doola.com

Ruth, prompt, patient, thorough, and personable — James will be so glad to hear this! Having someone walk you through every step makes all the difference. Thank you for taking the time to share!

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