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Rug Editorial Reviews 

4,242
•
TrustScore 5 out of 5

4.9

Carpet Store
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Review summary

Created with AI, based on recent reviews

Considering 3,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the rugs are remarkably soft, lightweight, and very easy to clean. People also appreciate the fast delivery service and the clear, user-friendly website, making the entire ordering process completely seamless and convenient. Many consumers highlight that the items fit wonderfully into various living spaces and add a wonderful character to the rooms. However, some people mentioned that the actual colors of the rugs appeared brighter or slightly different in person compared to the website photos. A few reviewers also noted that some items arrived folded instead of rolled up, or experienced occasional shipping delays.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting the excellent quality,... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the well-constructed and... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that shipments are exceptionally fast, arrive on... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and a quick ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the zebra carpet which gives my living room a fancy new look! Even though I had a request regarding the zebra pattern, the customer service was great and very fast in responding!! Highly recom... See more

Rated 5 out of 5 stars

The carpets are perfect and very well constructed The only think you need to know is that when you put rugs from the same exact shape but deferred dimensions the smaller size will have smaller drawi... See more

Rated 5 out of 5 stars

The perfect rug for my little girls bedroom and such good quality! It was so hard finding a girly but simple design in a rug that fits the space and this fit the whole bill! I love that it's washable... See more

Rated 5 out of 5 stars

Very quick efficient and professional company. One item was perfect for our hallway. High quality product and brightens up the space. The other turned out to be unsuitable for the living area altho... See more

Company details

  1. Carpet Store

Written by the company

Washable rugs in styles you love. Rug Editorial specializes in machine-washable rugs, offering a wide range of styles and colors to suit any home. Combining convenience with design, these rugs are made to be both beautiful and easy to maintain.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(4,242)

3,787 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love the carpet

Informative pictures & everything matches in real life. Very quick delivery, no troubles. Love the quality & that carpet has a noslip bottom:)

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

The quality of the rug is excellent, the fabric is smooth, pleasant to touch with vivid colours. All the creases from the transport were gone in two days. I am very satisfied with the purchase.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Rug – Absolutely Love It!

The rug we ordered arrived very quickly, and the entire delivery process was smooth and reliable. We were able to track every step of the shipment, and the tracking information was always up to date. The rug was delivered safely and without any issues.

The rug itself looks absolutely gorgeous! The colors are beautifully vibrant, and the material is incredibly soft and pleasantly thin. It lies perfectly flat on the floor, stays in place, and fits beautifully into the room.

We are extremely happy with our purchase and would definitely recommend this rug!

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, High-Quality Rug – Very Happy with My Purchase!

I’m really happy with my cow-print rug! It looks beautiful and much more high-end than I expected. The surface is lovely and soft, and although the rug itself is quite thin, you hardly notice it thanks to the comfortable pile.

I also opted for the additional liquid-repellent treatment, which I highly recommend. It works really well – spills and stains can be wiped away quickly and easily without leaving marks.

Another big plus is the non-slip backing. The rug stays firmly in place and doesn’t slide around at all.

Overall, I’m very satisfied with the quality, appearance and practicality of this rug. It looks stylish, feels great and is definitely worth it!

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Great quality of the rug

Great quality of the rug - feels soft. I recommend the pad to put under for a thicker rug. Delivery was fast and without problems

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing rug

We‘re really happy with our choice! Great customer service, quality of the rug is how we expected it. Can absolutely recommend it!

3 November 2026
Unprompted review

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