The holiday itself was good. Old Palace Resort in Sahl Hasheesh was clean, the staff welcoming, and the all-inclusive delivered what was promised. Where it fell apart was the return airport transf... See more
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I rarely write reviews, but the exceptional service I received while booking my recent holiday warrants a massive shout-out ! Planning a trip can often feel like a second job…but your team made it... See more
Company replied
Again amazing experience thanks to Prijsvrij Vakanties, great prices, easy and smooth process. Everything very easy readable, you don’t need to care for anything just sit on plain and flight to your d... See more
Company replied
“I had a very good experience booking my holiday with Prijsvrij. The website was easy to use, prices were clear, and the booking process was fast and simple. Customer service was also helpful and frie... See more
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Company details
About Prijsvrij Vakanties
Written by the company
Wij halen alles uit de kast om je een zorgeloze reis voor de beste prijs aan te bieden. Je betaalt géén boekingskosten en je hebt de keuze uit een groot assortiment reizen. Van zonvakanties tot stedentrips en verre reizen, er is voor ieder wat wils! Ons assortiment is uitgebreid maar zorgvuldig geselecteerd en wij staan altijd klaar om je te helpen bij het vinden van een geschikte vakantie.
Op onze website vergelijken we diverse Nederlandse aangesloten ANVR/SGR reisorganisaties en gerenommeerde Duitse reisorganisaties zodat je altijd de beste prijs voor je reis hebt. Zie jij dezelfde reis via een ander reisbureau voordeliger? Oók dan ben je bij Prijsvrij Vakanties aan het juiste adres, want met onze Best Deal Garantie betalen wij je het verschil terug!
Op onze website vergelijken we diverse Nederlandse aangesloten ANVR/SGR reisorganisaties en gerenommeerde Duitse reisorganisaties zodat je altijd de beste prijs voor je reis hebt. Zie jij dezelfde reis via een ander reisbureau voordeliger? Oók dan ben je bij Prijsvrij Vakanties aan het juiste adres, want met onze Best Deal Garantie betalen wij je het verschil terug!
Alle voordelen van Prijsvrij
Written by the company
- ✓ Uitstekende klantenservice
- ✓ Géén boekingskosten
- ✓ Best Deal Garantie
- ✓ ANVR - SGR garanties
Contact info
Burgemeester Loeffplein 5, 5211 RX, 's-Hertogenbosch, Netherlands
- 085 2085 551
- contact@prijsvrij.nl
- prijsvrij.nl
4.2
Great
47K reviews
Asks customers to review
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Good hotel, poor transfer, and a complaint they ignored
The holiday itself was good. Old Palace Resort in Sahl Hasheesh was clean, the staff welcoming, and the all-inclusive delivered what was promised. Where it fell apart was the return airport transfer.
The driver asked us which terminal we needed, which is the entire point of a paid transfer service to know. None of the documents I received ever stated the correct terminal, so I went with Terminal 1. It was wrong. We actually needed Terminal 2, about 3 km away, and with no alternative on site I had to pay €15 out of pocket for a taxi to make my flight.
I emailed afterwards to explain this and ask for the €15 back. I never got a reply. The money is minor; being ignored is not. A good trip shouldn't end with a transfer that doesn't know where to drop you and a company that won't answer a reasonable complaint. Add terminal info to your documents, and answer your customers.
29 June 2026
Unprompted review
Because we had a lot options to chosen…
Because we had a lot options to chosen and the process to booking is easy
10 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It's easy to book but there's no good…
It's easy to book but there's no good customer service
3 July 2026
Reply from Prijsvrij Vakanties
Dear Lior,
Thank you for your review. We're pleased to hear that you found the booking process easy. We're sorry to learn that our customer service did not meet your expectations, and we appreciate you sharing your feedback.
Kind regards,
Aukje from Prijsvrij Vakanties
Reply from Prijsvrij Vakanties
Dear Burkii,
Thank you for your review! We're happy to hear you're satisfied with our great prices.
Kind regards,
Aukje from Prijsvrij Vakanties
Avoid booking with Prijsvrij – extremely disappointing experience
Very disappointing experience with Prijsvrij Vakanties.
I paid the full amount for my holiday and received a definitive confirmation of my booking. However, a few days later I was informed that the trip could not be confirmed because the flight was supposedly no longer available.
What makes this even more frustrating is that the same flight and package were still being sold on their website afterwards at a much higher price.
On top of this, reaching their customer service was almost impossible, which made the whole experience even more frustrating and stressful.
This raises serious concerns about transparency, reliability, and customer treatment. A definitive booking confirmation should provide customers with confidence and security. Unfortunately, the way this situation was handled has completely damaged my trust in Prijsvrij Vakanties.
This has been one of the most disappointing travel experiences I have ever had, and I strongly discourage others from booking with this company.
6 July 2026
Unprompted review
Reply from Prijsvrij Vakanties
Dear Melih,
Thank you for sharing your experience with us. We are sorry to read that you are disappointed with the way your booking was handled.
We understand that it is very frustrating when you have paid for your holiday, received a booking confirmation, and are then informed that the trip cannot go ahead due to an availability issue. We understand that you expect certainty once you have received confirmation and that this situation has caused disappointment and uncertainty.
After a booking is placed, the availability of all travel components is checked and confirmed by the relevant suppliers. In some cases, it can unfortunately happen that a flight, accommodation, or another part of the package is no longer available at the time of final confirmation. We understand that this can be confusing, especially if the same holiday appears online again under different availability or pricing conditions.
We also regret to read that you experienced difficulties reaching our customer service. We take feedback regarding our communication and accessibility seriously, as we want our customers to feel supported when something unexpected happens.
We are sorry that this situation has affected your confidence in Prijsvrij Vakanties. Your feedback is valuable and helps us continue to improve our services.
Kind regards,
Team Prijsvrij vakanties
Hotel en vlucht was perfect
14 June 2026
Reply from Prijsvrij Vakanties
Beste Sarah,
Bedankt voor je review! Wat fijn om te horen dat zowel het hotel als de vlucht perfect waren.
Met vriendelijke groet,
Aukje de Bruijn
This site always amazes me.
29 June 2026
Reply from Prijsvrij Vakanties
Dear Nurlan,
Thank you for your review! We're delighted to hear that our website continues to amaze you. We truly appreciate your kind words.
Kind regards,
Aukje de Bruijn
Travelling
The website is fast and handy. I am satisfied. They send information very fast. And payment is good
22 June 2026
Reply from Prijsvrij Vakanties
Dear Nina,
Thank you for your review! We're happy to hear that you found our website easy to use and that you were satisfied with the booking process and communication.
Kind regards,
Aukje de Bruijn
This review applies to the hotel…
This review applies to the hotel reception services. Which really sucks!! They promised our room would be ready at 13.00pm. We were back at 13.00, room not ready, would be 14.00pm. Back at 14.00, room not ready; 14.15pm. Still not ready, then they promised 14.30. Still waiting for the key, finally 14.45 they gave our room. Probably the worst room available. Whilst we asked for a nice room, this being our honeymoon. Then they promised to bring our suitcase directly ro our room. Finally my wife went back to the reception at 18.00 really angry, then they were able to bring our suitcase. What a shit service!
Next day hotel management offered us their appologies for the bad service. They also offered us a boat trip, which actually was very nice. I must admid they tried to make up for their mistakes.
22 June 2026
Reply from Prijsvrij Vakanties
Beste Jeffrey,
Thank you for sharing your experience with us. We are sorry to read that the welcome and service provided by the hotel reception did not meet your expectations.
We understand that the start of a honeymoon is meant to be extra special, and that it is very disappointing to have to wait repeatedly for your room upon arrival and not receive your luggage in a timely manner. A warm welcome and good service are important parts of creating a pleasant holiday experience.
Although the service provided on-site is the responsibility of the accommodation, we take your feedback regarding this experience seriously. We are sorry that the first impression of your stay was negatively affected in this way.
We hope that, despite this disappointing start, you were still able to enjoy the rest of your honeymoon.
Kind regards,
Team Prijsvrij vakanties
Good !!!!!!
1 June 2026
Reply from Prijsvrij Vakanties
Dear Michal,
Thank you for your review! We're happy to hear you had a good experience.
Kind regards,
Aukje de Bruijn
Reply from Prijsvrij Vakanties
Beste Dimitris,
Bedankt voor je review! Fijn om te horen dat je tevreden bent over onze prijs.
Met vriendelijke groet,
Aukje de Bruijn
I rarely write reviews
I rarely write reviews, but the exceptional service I received while booking my recent holiday warrants a massive shout-out !
Planning a trip can often feel like a second job…but your team made it feel like an absolute breeze!
13 June 2026
Reply from Prijsvrij Vakanties
Dear Darlene,
Thank you for your wonderful review! We're delighted to hear that our team made booking your holiday such an easy and enjoyable experience. Your kind words truly mean a lot to us.
Kind regards,
Aukje de Bruijn
Reply from Prijsvrij Vakanties
Beste Liany,
Thank you for your positive review. We're delighted to hear that planning your trip to Dublin was easy and that you found our prices reasonable.
We wish you a wonderful holiday and look forward to helping you plan your next travel adventure.
With kind regards,
Nathalie from Prijsvrij Vakanties
I had a great experience booking
I had a great experience booking my holiday through Prijsvrij. The website was easy to use, the prices were attractive, and the booking process was smooth and straightforward.
I received all the necessary information quickly and felt confident throughout the entire process. Everything was well organized, and customer communication was clear and professional.
I would definitely recommend Prijsvrij to anyone looking for a reliable and affordable travel company.
8 June 2026
Reply from Prijsvrij Vakanties
Dear Olena,
Thank you for your wonderful review. We are delighted to hear that you found our website easy to use, appreciated our competitive prices, and experienced a smooth booking process. It's great to know that the information and communication met your expectations and gave you confidence throughout your booking.
We wish you a fantastic holiday and look forward to helping you with your next travel adventure.
With kind regards,
Nathalie from Prijsvrij Vakanties
Reply from Prijsvrij Vakanties
Dear Vladislavs,
Thank you for your positive review. We're delighted to hear that you are happy with our prices and holiday offers. It's great to know that you had a positive experience with us.
We look forward to helping you plan your next holiday adventure.
With kind regards,
Michelle from Prijsvrij Vakanties
Quick and good price
23 May 2026
Reply from Prijsvrij Vakanties
Dear Jarosław,
Thank you for your positive review. We're delighted to hear that you found the booking process quick and that you were happy with the price.
We look forward to helping you plan your next holiday.
With kind regards,
Michelle from Prijsvrij Vakanties
Good cantor's
15 May 2026
Reply from Prijsvrij Vakanties
Beste Viktor,
Bedankt voor je review. Fijn om te horen dat je tevreden bent over onze service.
We helpen je graag opnieuw bij het plannen van een volgende vakantie.
Met vriendelijke groet,
Sanne van Prijsvrij Vakanties
“I had a very good experience booking…
“I had a very good experience booking my holiday with Prijsvrij. The website was easy to use, prices were clear, and the booking process was fast and simple. Customer service was also helpful and friendly whenever I had questions. Everything went smoothly, and I’m very satisfied with my trip. I would definitely book with Prijsvrij again and recommend it to others!”
15 May 2026
Reply from Prijsvrij Vakanties
Beste,
Bedankt voor je uitgebreide en enthousiaste review. Wat geweldig om te lezen dat je zo tevreden bent over de gebruiksvriendelijke website, het eenvoudige boekingsproces en onze vriendelijke klantenservice. Fantastisch ook dat alles soepel verlopen is en dat je ons aanbeveelt aan anderen!
We kijken ernaar uit om je opnieuw te mogen helpen bij een volgende vakantie.
Met vriendelijke groet,
Sanne van Prijsvrij Vakanties
Reply from Prijsvrij Vakanties
Beste Mohammed,
Bedankt voor je enthousiaste review. Wat fijn om te horen dat je tevreden bent over de service en de accommodatie.
We wensen je alvast een fantastische vakantie toe en helpen je graag weer bij een volgende reis.
Met vriendelijke groet,
Sanne van Prijsvrij Vakanties
Zero support during a crisis—avoid this company
When things go wrong, this company disappears. I have been on hold for over 60+ minutes with no response. My flight was cancelled due to the May 12 strike in Charleroi, and their only advice was to "be patient" and wait for them to contact me. There is no timeline, no explanation, and zero transparency—even though my vacation is less than 24 hours away. They are happy to take your money instantly, but they refuse to take responsibility when you actually need help. Save yourself the stress and book with a reputable, established company instead.
Update just before next day flight: No response to our calls and now was just being contacted via mail to offer an alternative flight that will double the cost or free cancellation. You learn just the evening before your flight either to pay a high extra cost for alternative flight or free cancellation. As mentioned before, if you do not want to experience similar stress, do not buy a package from this site (and probably their other brand as they do not even change the message to update to use PrijsVrij instead of D-Reizen in their mail)
10 May 2026
Unprompted review
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