Prestonhayes Reviews 

Got some new blazers for an event I had coming up and was happy with how well they fit.

Tiffany the customer service rep was super helpful with the tracking issues I had with my order. She ended up helping me and reassured that my order would be there soon. Overall I am satsified with my order and I'd be happy to shop here again.

Only taking 1 point off for the packaging which came a little damaged. My purse was okay and is good quality.

Genuinely the worst place I have ever ordered from. This website honestly needs to be shut down. If anyone is reading this and considering ordering from here, PLEASE do not make the same mistake that I and many others have made.

I ordered a pair of boots that cost $100, and for that price, you would reasonably expect them to at least be decent quality. Unfortunately, that was nowhere near the case.

There was already a two-week delay with my order, and when I finally received the boots, I was extremely disappointed. They were some of the cheapest, lowest-quality boots I have ever seen, and they looked absolutely nothing like the pictures advertised on the website.

I understand that products can sometimes look slightly different in person, but this was not a minor difference. The quality and appearance were completely unacceptable for something that cost $100.

Save yourself the money, time, and frustration. Do not order from this website.

First, the shipping took forever. Second, the shoes were delivered wrapped in plastic (no shoe box) and stuck in a polyethylene bag for shipping. Third, they reeked to high heaven with leather processing chemicals. Fourth, they don’t have proper buckles, just weird hooks. Fifth, the inside of the heels (the edge next to the sole), are poorly stretched and glued down and I know they will be peeling after one wear. Sixth, the interior branding label is some Chinese name, not Preston Hayes. I have not worn them yet but it was too much hassle to try to return them to another crappy, cheap Asian manufacturer. Would never order from them again. Price was not even great ($70).

Everything arrived on time and was packaged well, I am super happy with the quality of everything I ordered and was pleasantly surprised.

Their products are great however their shipping times can be a little slow, would've been five stars if they had faster shipping times

Ordered a dress for my daughters wedding and it was super cute. It fit good, I could move around in it and it was overall a great buy!

They indeed fooled me with their New England story. Clothing has no tags, and the materials and production are of extremely poor quality. This is theft.

I got my shoes in and they are veyr comfortable for my flat feet which is hard to find for a dress shoe. I will be buying more colors next week.

Tried to return a dress immediately as it didn't fit well. They offered me only a 20% refund and to keep the item. I replied that I want a 100% refund, and they countered, offering an 80% refund! What is this??? DO NOT order from this company. Scammers. They do not follow their return policy that is stated on their website. I expect a full refund.

This company is a total SCAM! I ordered 2 "cashmere" sweaters. They are not cashmere and there are no tags. They also do not fit. Package came from China. I reached out to start a return and I received a response asking if I had tried the items on. How stupid! Of course I did! I have sent over 15 emails and NO RESPONSE BACK. I am filing a dispute with American Express against them. DO NOT ORDER FROM THEM.

I thought it was an actual store in nyc. The address is just a staples and they basically drop shipped the product from china. Basically an e-commerce fake store front and the item was just marked up by 5 times the price. Total scam. Total regret.

Shipping of the product took longer than noted on their website and when it finally arrived it was NOT as described on the website. What I ordered was a chiffon dress, what I got was a cheap synthetic fabric maxi dress...no layers of chiffon at all and the cut and style was not as pictured. The description of the product clearly described fabric that was not what I received. When reaching out to their customer service for a refund, they offered 20% refund and I could keep the dress, when I responded that I do not want the dress because it doesn't match the description and I need a return authorization for a full refund they stopped responding. Stay away from ordering from this website!

Ordered a pair of boots that did not fit. I have requested 5 times that they give me the return address. Someone named Tiffany keeps texting me with different offers all of them not being a full refund. There is no way to call. I did turn this company into the Better Business Bureau in New York. If you google their return address for orders it gives the address that is listed on their website. Nothing is exceptable to me except a full refund. It is ridiculous how hard you have to fight this company for this and I am sure a lot of people give up. DO NOT BUY FROM THIS COMPANY. YOU WILL REGRET IT IF YOU DO. I definitely regret my decision to order from them.

I ordered a few shirts, a pair of dress shoes, and a belt from this company and everything was very good. The only con is that shipping was a little longer but I guess i'm just used to amazon. The packaging was also great.

Suede loafers are a classic that never go out of style, and the ones I got are no different. The insoles were nice and cushioned so I could work all day without pain and the stitching is super high quality and well done

If I could leave them a zero or less, I would. The shoes arrived in plastic bubble wrap that was torn completely open, no box. It’s lucky they were both still in the torn bag. They look cheap, nothing like the online pictures. The sizing is way off. And now, it is impossible to get a return address from them. They have responded to my emails 3x now with offers to keep the shoes and only give me a 20% refund and will not give me the return address.
Horrible company.

I ordered a "100% cotton" men's henley for my son and it came from outside the country and arrived with no labels and is most definitely not the shirt I ordered and is POLYESTER! They are not good with correspondence. I mailed it back to their NY address and expect a full refund. It doesn't even look like the same shirt. BEWARE.

I ordered a linen blend blouse and the material is perfect. 100% linen is too scratchy for my sensitive skin so the material breakdown they used was great for my skin. I now need a few more colors and I will be happy.