Wentworthlondon Reviews 

1,274
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Wentworth is a supposedly London based clothing company, registered in the Netherlands, operating a scam out of China . They supply shoddy sub- standard products, nothing like the advertised item. T... See more

Rated 1 out of 5 stars

Ugh! I only checked trust pilot after purchasing a couple of items here. As others have said, items do not match what you see on site. I purchased a 100% linen shirt and it arrived as a linen and po... See more

Rated 1 out of 5 stars

SCAM ALERT! Bought 2 shoes and they were sub standard with looks and quality! Gave up returning items because procedure seemed cumbersome! I shld have checked reviews before buying shoes . NEVER AGA... See more

Rated 1 out of 5 stars

Wish I'd read reviews before ordering... When it eventually arrived it was nothing like the picture and awful quality... Just so awful it's almost funny.... It will cost more to send back and even the... See more

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1.9

Poor

TrustScore 2 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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1.9

All reviews

(1,274)

1,270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Chinese company. Deceiving branding. Massive costs if returning items.

Despite a very fancy website the branding is very deceiving. This is NOT a UK company as their name suggests. They are based in China. Items took a very long time (3 weeks) to arrive. Sending items back to them will likely exceed the cost of the items you have bought. BUY BRITISH INSTEAD. I wish I'd checked before I clicked buy... Items not the right size and the summer is now over so items have gone to a charity shop...

23 August 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!

SCAM ALERT!
Bought 2 shoes and they were sub standard with looks and quality! Gave up returning items because procedure seemed cumbersome!
I shld have checked reviews before buying shoes . NEVER AGAIN!

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Wish I'd read reviews before…

Wish I'd read reviews before ordering... When it eventually arrived it was nothing like the picture and awful quality... Just so awful it's almost funny.... It will cost more to send back and even then I probably won't get my initial sum back.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Wrong size.

I cannot wear because I was sent Medium instead of the XL ordered. .
They were also very late in delivery.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Rubbish

Absolute rubbish order took forever to arrive size guide completely wrong and as for the quality well that's just a joke, I ordered 2 pairs of vintage denim shorts what I got was some sort of load of rubbish. So called of London. email address in the Netherlands "SCAM"

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Misleading crooks

Horrific! Had to wait almost 2 weeks for my order and when it finally arrived it looked nothing like the product I'd ordered. £42 wasted and I pray others read the reviews before wasting their money on these vultures.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous!!!

Absolutely horrendous!!!!
The item looked nothing like the picture. The material was horrible, stiff and shiny. Stitching was poor, size was was smaller than it should have been!!!
They state it will cost £35 to return the item, which was only £24.

DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

New shorts

Bought these shorts for my husband, and this is what he said. These men’s shorts are so comfortable to wear and look very smart, would definitely recommend them, also good value for money.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality

The clothes are not as described and the only bonus was my bank fully refunded my money.

Please do not order any from this site.

Shirts described as heavyweight cotton / denim and the ones delivered were shocking cheap looking polyester and the wrong size.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

Avoid Avoid Avoid
Shoes are complete rubbish. Nothing like the quality in the photos.
Takes ages to come from China and if you want to return anything you have to send back to China, paying all the shipping and customs fees.
They rely on people not bothering.

3 September 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Don't waste your time.

Like most companies that do not prioritise the customer service side of the business after you buy items, a big thanks to Sophie for that, they only get a 1-time sale, customers don’t buy from them again.
My experience was the items arrived after I left for my holiday, I contacted them on the day of delivery with no answer, so long story short, 5 emails later and just before the 30 days return policy I received an answer, at this point I’m still away and I then receive an offer 1 2 3 or 4, because I’m still away I choose option 2, 25% refund and keep items, I’m not getting back to return them so 3 days later I accept it, I then get the email from them saying the 30 days have past so basically your getting nothing, WOW. I have received the items and in the eyes of the law they have completed the contract but Sophie… that’s the customer care assistant, I guess they have a lot of Sophies, use just a little customer care common-sense, you start a procedure before the 30 days with contact, the customer clearly should still get his/her refund, not in eyes of Sophie.

However, Wentworth of London are not based in London, so be cautious of that fact. I will say the website looks professional and could suggest it’s a big company from London, I can’t say I didn’t get the shorts, but I can say they are LOW quality. You get the same on amazon for much less.

Future tip: Look reviews up on Trustpilot first, it will stop you making the same mistake, OH, if you do get a chance to send them back it is all the way back to China at your expense.

Take time to look up the YouTube videos regarding Wentworth London

• Bad customer experience
• Low-quality goods
• None to little customer support
• Flawed returns policy, inc international postage fees, no UK based warehouse.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

wentworth london scam

don't use this website biggest scam ever orders some shoes and taken money out twice ie duplicate order informed them straight away they said 1 order would be cancelled showing up as cancelled on website but they keep saying I've got to wait for duplicate order to come for a refund its never going to come so paid twice for dodgy China made rubbish please don't use this website and get stung like me

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Products are cheap and not as advertised

Ugh! I only checked trust pilot after purchasing a couple of items here. As others have said, items do not match what you see on site. I purchased a 100% linen shirt and it arrived as a linen and polyester blend, different cut and cheap washed out looking fabric. I've requested a return and refund but am not holding high hopes.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Wentworth London

Wentworth London - Is not a London company but a shipping agency, they have a number of front companies advertised on the web. All use the same backend based in the Netherlands, your goods however are shipped from cheap labour markets.

Low quality, shocking delivery service and poor customer service.

AVOID THIS COMPANY

3 September 2026
Unprompted review

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