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parfumdreams Reviews 

2,568
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Cartier perfume arrived less than 24hrs after I ordered it! Amazing! 2nd time I use the parfumdreams service. After finding the same perfume in an airport shop and it did not have the same smell at... See more

Rated 2 out of 5 stars

I have bought a fragrance from them, stronger with you absolutely, but it has way worse performance then the original. I bought mine about a month ago. I was trying to give this company the benefit of... See more

Company replied

Rated 5 out of 5 stars

I live in Belgium and always order from this site,always next day delivery !!! Normally I buy my parfum from ici Paris. But this site is much cheaper and de smell it’s the same. Love it

Rated 4 out of 5 stars

Fast service. Good information to the client about the process. Negative: the samples I selected were not in the box.

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Perfume Store

Written by the company

Welkom bij parfumdreams – WHERE BEAUTY COMES TRUE. Bij ons draait alles om jou, je look en je momenten van selfcare. Sinds 2004 verbindt onze online shop beautyliefhebbers in 15 landen en brengt inspiratie, trends en favoriete producten rechtstreeks naar jou. Sinds 2018 zijn we bovendien trots deel uit te maken van de DOUGLAS-familie. Onze missie is duidelijk: wij brengen beauty in je dagelijks leven. Want je mooi en goed voelen zou geen luxe of privilege moeten zijn, maar een dagelijks moment van zelfzorg dat je jezelf zonder compromissen mag gunnen. En omdat schoonheid zo individueel is als de mensen zelf, vieren we die diversiteit elke dag opnieuw. Of het voor jou nu gaat om een natuurlijke of expressieve make-uplook, een verzorgingsroutine voor huid en haar, of een geur die je persoonlijkheid benadrukt – hoe jij beauty ook definieert, wij staan met passie en expertise voor je klaar. Ben je op zoek naar inspiratie voor je selfcare-routine, wil je nieuwe trends ontdekken of je dagelijkse essentials op het gebied van make-up, parfum en verzorging aanvullen – en dat alles tegen de beste prijs? Dan ben je bij parfumdreams aan het juiste adres! In onze shop vind je meer dan 600 beautymerken zoals Prada, Montale, Lancôme, Armani, Kérastase, Shiseido en Yves Saint Laurent, met een ruime keuze aan producten: van geliefde klassiekers en populaire nieuwkomers tot exclusieve nichegeuren. Bij ons vind je alles wat je nodig hebt voor je look en jouw persoonlijke feel-goodritueel – tegen eerlijke prijzen en met een service waarop je kunt vertrouwen. Wij wensen je veel plezier met ontdekken en shoppen!


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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4.1

All reviews

(2,568)

749 reviews in the last 12 months

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Rated 1 out of 5 stars

Order never delivered

Order never delivered
Was a birthday present of my daughter

19 January 2026
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Reply from parfumdreams

Dear Customer,

we are very sorry that your order was not delivered, especially as it was intended as a birthday present for your daughter. We completely understand how disappointing this must be and sincerely apologize for the inconvenience caused.

In order for us to look into this matter in more detail and assist you as quickly as possible, we kindly ask you to contact our customer service via the customer form on our website. This will allow us to collect all necessary information and review your case thoroughly.

Thank you very much for your understanding. We will take care of this.

Kind regards,
parfumdreams

Rated 4 out of 5 stars

Good service but the delivery company…

Good service but the delivery company is always problematic...

14 January 2026
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Reply from parfumdreams

thank you very much for your feedback.

We are pleased to hear that you are satisfied with our service. At the same time, we are sorry to learn that you have experienced recurring issues with the delivery company. We understand how frustrating this can be and sincerely apologize for any inconvenience caused.

Your feedback is very important to us, and we will forward your comments internally in order to review this matter with the shipping provider.

We truly appreciate your trust and hope to provide you with an even better experience with your next order.

Kind regards,
parfumdreams

Rated 5 out of 5 stars

Top service

Great prices, fast delivery, well packaged. What's not to like?

31 December 2025
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Reply from parfumdreams

thank you very much for your wonderful feedback.

We are delighted to hear that you are happy with our great prices, fast delivery, and careful packaging. Comments like yours truly make our day what’s not to like indeed? 😊

We sincerely appreciate your trust and look forward to welcoming you again with your next order.

Kind regards,
parfumdreams

Rated 5 out of 5 stars

I recommend them

I recommend them. When I had a problem, they solved it immediately and professionally. The perfumes are very good, everything is original, order with confidence!

10 December 2025
Rated 4 out of 5 stars

Easy process

Fast service.
Good information to the client about the process.

Negative: the samples I selected were not in the box.

11 December 2025
Rated 4 out of 5 stars

good experience

The parfum dreams web shop has good prizes and is sending mails for confirmation of the order, the tracking of the delivery and confirm how the parcel was delivered.
When tracking the parcel, the postal code is not recognized nor the tracking code.

2 December 2025
Rated 1 out of 5 stars

my order did not arrive

my order did not arrive
although it is marked on your website (Delivered).
please check with the delivery company where my perfumes are? something went wrong and i dont know what it is exactly.

28 November 2025
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Reply from parfumdreams

We are very sorry to hear that, according to our system, your order is marked as delivered, but you have not received the package. We completely understand your concern and would like to apologize for the inconvenience.

Please contact our customer service through the contact form on our website and provide your order number as well as the tracking number. Our team will promptly check the matter with the shipping provider and assist you quickly.

Thank you very much for your patience and cooperation.

Best regards parfumdreams

Rated 1 out of 5 stars

Parcel not received… No feedback on…

Parcel not received… No feedback on complaint filed

28 November 2025
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Reply from parfumdreams

We are very sorry to hear that you have not yet received your package and have received no response to your complaint. We fully understand your frustration and would like to sincerely apologize for the inconvenience caused.
Please contact our customer service again via the contact form on our website, providing your order number and, if available, the tracking number. Our team will prioritize reviewing the matter and work together with the shipping provider to determine the whereabouts of your package.
Thank you very much for your patience and understanding – we want to ensure that your issue is resolved as quickly as possible.
Best regards parfumdreams

Rated 5 out of 5 stars

Very good experience

Very good experience! The order arrived on time and fast, product aligned with the order in 100%.
Truly recommend.

18 November 2025
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Reply from parfumdreams

Hartelijk dank voor uw feedback!
Fijn om te horen dat uw bestelling binnen twee dagen werd geleverd, netjes verpakt aankwam en dat u van de staaltjes kon genieten.

We zijn blij dat alles naar wens was. 💜
Uw parfumdreams-team

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