Easycosmetic Reviews 

324
TrustScore 4.5 out of 5

4.4

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Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

De bekende parfum-korting - meer dan 10.000 schoonheidsproducten tegen een lage prijs. Gratis terugkeer & geld terug garantie door vertrouwde winkels. Ruime keuze en snelle levering: parfum, huidverzorging, zonnebrandcrème, haarverzorging, scheren en accessoires.


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4.4

Excellent

TrustScore 4.5 out of 5

324 reviews

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4.4

All reviews

(324)

298 reviews in the last 12 months

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Rated 1 out of 5 stars

If there was zero stars I would have…

If there was zero stars I would have chosen that. I placed an order in the region of EUR 300 on the 1st of the month which never arrived. They stopped responding to my emails about a week later after filing a complaint with DHL. 3 and a half weeks later the DHL tracking reports “The damaged shipment was disposed, because its contents were missing”. And easycosmetic is just not responding! They made no attempt to make this right. Therefore I disputed the transaction with my bank (Revolut) who are always efficient in following disputes and Revolut got me a refund of the amount paid.
I will never order from them again, I also see reviews reporting fake products. Avoid avoid avoid!!

26 June 2026
Unprompted review
Easycosmetic logo

Reply from Easycosmetic

Hello,

We are very sorry to hear that your order was damaged in transit and that the contents of the shipment were lost.

Immediately after receiving your report, we initiated an investigation with the shipping carrier. As part of this investigation, the loss of the merchandise during shipping was confirmed. We have since arranged for a refund of the purchase price through your payment service provider.

We categorically reject the accusation that we sell counterfeit goods. We source and ship only genuine products from authorized retailers and distributors.

Best regards

Rated 5 out of 5 stars

Fast refund and great customer service despite damaged product

ordered a perfume from this website, and it arrived damaged. As soon as I contacted customer support, they refunded my money immediately based on basic proof, without any discussion. Unlike other companies that usually delay or complicate the process, they handled everything quickly and professionally. If you want good and reliable service, I recommend buying from them

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a perfume from EasyCosmetic…

I ordered a perfume from EasyCosmetic and everything went perfectly. The ordering process was simple, the shipping was fast, and the package arrived in excellent condition. The product was exactly as described and there were no issues at all. A smooth and reliable shopping experience from start to finish. Highly recommended!

9 June 2026
Rated 5 out of 5 stars

Quick and safe

My order arrived in just a few days. The product arrived in perfect condition, it came with the original brand packaging. I took advantadge of a very good offer, price was about 30% less of what I usually pay for the same product.

4 March 2026
Rated 5 out of 5 stars

Ordered 3 items from easycosmetics.be

Ordered 3 items from easycosmetics.be
Acqua di Parma aftershave
2x acqua di Parma deodorant sticks.

The 2 new deodorant sticks did not match my old one. They weren't sealed in plastic, neither was the gel component sealed in plastic, there were gaps between the case and the logo looked not as intricate. It just felt cheap and sloppy. The aftershave I also ordered still had the old packaging which further threw me off.

I checked the Acqua di Parma website and saw the original packaging for the deosticks was on the site and not the new bold logo. I logged a complaint with Easycosmetic with my comparison photos and they created a return label even though it was outside of my return period.

Part of me was still not 100% sure it was fake so during a trip to Milan, I dropped by the Acqua di Parma store. I saw the same bold logo packaging. I also emailed the photos of the new deo sticks to Acqua di Parma headquarters.

Acqua di Parma HQ confirmed that the packaging has changed. the deodorant stick are no longer sealed and neither is the gel component sealed. The batch numbers of my new sticks also match up with their production. I guess Acqua di Parma are cutting corners with the packaging which is not an easycosmetic issue.

given the results of my research, I thought it only fair to update this review in case anyone else has the same issues or doubts with the Acqua di Parma deodorant sticks.

2 May 2025
Unprompted review
Easycosmetic logo

Reply from Easycosmetic

Hello,

Thank you for taking the time to describe your experience in such detail. We understand how disappointing and unsettling it is when doubts arise about the authenticity of a product.

Please rest assured that we source our goods exclusively from authorized dealers and distributors and only ship original products. We strictly prohibit the sale of counterfeit goods.

Regardless of this, we take your comment very seriously. It is by no means our intention to reject complaints outright. Your case has therefore been forwarded to our customer service department for careful review. Even though the return period has already expired, we would like to clarify the matter transparently.

Kind regards

Rated 1 out of 5 stars

Acqua di Gio

I received (for the first time) a Acqua Di Gio 200ml parfum from which the flavor doesn’t match the real flavor…. So I would not recommend this

9 December 2025
Easycosmetic logo

Reply from Easycosmetic

Dear Customer,

Based on your order details, we understand that you have already contacted our customer service team to resolve your issue. We sincerely apologize for any inconvenience caused. However, please note that we only ship original products.

Please do not hesitate to contact us again if you have any further questions about your order. We are always happy to help and will provide you with the best possible support.

Kind regards

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