I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... See more
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See what reviewers are saying
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... See more
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... See more
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing... See more
Company details
Written by the company
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Contact info
27 Badgally Road , 2560, Campbelltown, Australia
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4.6
Excellent
425 reviews
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The spare parts are of poor quality
The spare parts are of poor quality. Recently received diaphragms lasted about 2 weeks each. Even though delivery time was ok, it was much longer than promised on the website.
9 July 2025
Reply from Pool Set Pty Ltd
Hi Anna - the diaphragms should last between 9-12 months in general use - I'll replace these and get out to you and give you a call to get some details of the chemicals in the water
The vacuum cleaner gets stuck in the…
The vacuum cleaner gets stuck in the corner and I can’t get help on the phone to make it work properly
18 July 2025
Reply from Pool Set Pty Ltd
Hi Ian - we can solve this issue with some hoses floats - I'll shoot some out to you and give you a call on how to attach
Great products and best prices
Pool Set offered the best prices and delivered the products exactly as described in good time. Very happy this this supplier.
23 June 2025
Outstanding product
Outstanding product, excellent customer service and definitely the best price on the market.
23 June 2025
Timely service of good product
Timely service of good product. Very happy with pump so far.
19 June 2025
My problem solved. Well done, Pool Set.
Good, informative website, enabling me to confidently order what I needed. Good communication via email, perfect tracking, arrived on time in perfect condition. Well done.
22 June 2025
Fast delivery and much lower prices…
Fast delivery and much lower prices than my local poo; shops. Essential spare part and works well.
20 June 2025
Good value and does the job
Purchased spare parts for our pool robot which we purchased from Aldi. Happy with the job this robot does (more effective at picking up eucalypt leaves than the rolling-type robots we had previously) and has outlasted some. Pleased to find we could get affordable replacement valves from Pool Set i.e. an Australian-based supplier. (The original valve had worn out after ~1yr, but we live in an area with lots of tall eucalypts dropping large leaves, so our robots work hard!)
12 June 2025
Great product
Great product, easy to install, super fast delivery, all with courteous informative help from Dave. Not just making a sale, but providing quality service
16 June 2025
Excellent communication
Excellent communication. Fast delivery. Great product - is worth 5 stars
16 June 2025
Recently purchased a barracuda pool…
Recently purchased a barracuda pool cleaner. Goes for a short time and stops working. Have done all the recommended fixes with no results.
11 June 2025
Reply from Pool Set Pty Ltd
Hi Clive - we should be able to fixe this with adjusting diaphragm and increasing water suction - I'll give you call call
Best customer service team i have dealt…
Best customer service team i have dealt with in a long time.
11 June 2025
FANTASTIC COMPANY AND SERVICE!!
FANTASTIC COMPANY AND SERVICE!!
I have given 5 Stars simply because I can't give them 10 out of 10.
Dave and his Company have supplied me with heaters pool filters and accessories for my pool at not only a very competative price, but what sold me for this rating was the Excellent Customer Service and the backup and follow through.
I needed a new 28 inch sand filter and text Dave at 11.00am on a Thursday and he had it to me the next Friday at 12.00 from Sydney to Brisbane!!!
My techs advised me they buy local and couldn't get it to site that quick, so tot all the other Companies out there take a page from Dave's book and you will have some extremely happy customers...
I cannot recommend Dave and his Company enough.
Keep up the exceptional work and service... it is a credit to you!!
30 May 2025
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