Store DJ Reviews 

31,326
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,372 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and accurate descriptions of products, often finding exactly what they need. The staff are frequently highlighted for their helpfulness, knowledge, and friendly demeanor, providing excellent advice. Many also appreciate the fast and efficient delivery service, with orders often arriving quicker than expected, contributing to a smooth overall purchasing experience. Conversely, a small portion of people felt staff interactions were unhelpful or lacked product knowledge. Some reviewers also experienced problematic delivery and logistics, citing slow shipping or communication issues regarding order status.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the great range, quality, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as knowledgeable, helpful, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and efficient delivery... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence, efficiency, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and quick to deliver. The turntable i purchased was open box at a reduced price and is in perfect condition. Great to be able to play my old Gospel records again with good quality sound.... See more

Rated 5 out of 5 stars

I’ve been shopping at store dj for a while now, and my experience with them has always been a very positive experience. When I ask a question, they respond very quickly, and every item I’ve bought is... See more

Rated 5 out of 5 stars

I've always bought my music gear from Store DJ because they stock a fantastic range of instruments and equipment. Their customer service has always been excellent, and they've been knowledgeable and h... See more

Rated 5 out of 5 stars

I've always shopped with Store DJ because their service and support is first rate, and their prices are competitive. On this occasion I'd ordered a Behringer BQ-10 sequencer before Christmas, but then... See more



Company details

  1. #2 of 3 best companies in DJ Supply Store
  2. #6 of 7 best companies in Musical Instrument Store

About Store DJ

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.6

All reviews

(31,326)

1,349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben - absolute legend! Thanks!

Ben was super patient, knowledge and kind! and went above an beyond - exceptional service - My son now has his first electric guitar ( and all that he needs to go with it ) and we are now loyal customers! Thank you so much

22 July 2026
Unprompted review
Rated 5 out of 5 stars

The thing I ordered was out of stock…

The thing I ordered was out of stock and I received an email to let me know I picked something close to what I wanted. It was ordered the same day and I received a refund for the difference the next day and got my thing in the next few days. It was good service

8 July 2026
Rated 5 out of 5 stars

A great shop in Windsor

A great shop in Windsor, with prompt service & friendly helpful staff. Ive pretty much purchased all my music gear with them - the 30 day return policy is a great service as you never know if gear is right for you until you actually use it in the studio enviroment. So full marks to Store DJ Windsor

8 July 2026
Rated 3 out of 5 stars

What NO Bubble Wrap…?

The package arrived without protection for the Behringer GRIND box. The Behringer box was damaged is transport. No bubble wrap. StoreDJ used to ensure music gear was wrapped in bubble wrap, to protect both the box & the gear inside. I like to keep the boxes, for music gear I buy, in good shape, for re-sale purposes.

8 July 2026
Rated 5 out of 5 stars

Great Service!

The team at Manny's Crows Nest were knowledgeable and friendly, and willing to negotiate a great price. The service was second to none, and the Gretsch guitar I purchased is awesome.

2 July 2026
Rated 5 out of 5 stars

Amazing audio from Store DJ

The fast delivery and amazing sounding equipment is great and absolutely the best I have experienced. Every time I used this company I am very impressed with their products and service.

18 July 2026
Rated 2 out of 5 stars

Slow to post product

Staff member was helpful and found item in stock, purchased item to be express posted 10am Monday but was not posted until late Tuesday afternoon. Defeats the purpose of paying extra for express post if the item sits on a desk for 2 days.

7 July 2026
Rated 3 out of 5 stars

I recently ordered a speaker and it…

I recently ordered a speaker and it didn’t come with the power cable, also it came with some white scratches which it is not acceptable as I purchased a new product. I sent an email almost 2 weeks again but haven’t got a response yet

7 July 2026

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