Sky Music Reviews 

5,820
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 481 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the musical instruments and audio gear are of exceptionally high quality and consistently available at very competitive prices. People also deeply appreciate the remarkably fast delivery service, safe packaging, and the helpful customer support team that resolves inquiries smoothly. Some reviewers were not happy with unexpected delivery delays, noting that shipments sometimes took multiple weeks to arrive or lacked proper tracking updates. Additionally, a few customers mentioned frustrating experiences with inventory errors where purchased items turned out to be out of stock only after payment.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrival times,... See more

Service

Consumers find service to be exceptionally positive, consistently highlighting prompt communication, fast... See more

Price

Reviewers mention positive feedback about price, expressing great satisfaction with the affordable costs and... See more

Order

Reviewers highlight positive aspects of order execution, noting that items frequently arrive quickly, in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So perfect great price was worried about buying online as I was ripped off a few yrs ago couldn’t be happier, so fast with excellent communication MY HATS OFF TO YOU GUYS will be buying again THANK... See more

Rated 5 out of 5 stars

Cort Essence GA4 Acoustic Natural Came fully tuned, warm & rich, full body Fishman preamps Super quality, looks and sound, playability like butter... Very Nice Outstanding packaging and freight ha... See more

Rated 5 out of 5 stars

Second time I’ve purchased from Sky Music. Here's why… Prompt communication and friendly service from a local business. Price matched. Delivery received much sooner than expected. Great product! Looki... See more

Rated 5 out of 5 stars

Sky Music ticked all the boxes again. This Squier Affinity Telecaster is quality instrument at a very affordable price. I was surprised just how good and the laurel fretboard is a first for me, but... See more


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 101611849

  1. Musical Instrument Store
  2. also in
  3. Drum Store
  4. Guitar Store
  5. Piano Store

Written by the company

Music - It's something that seems to speak to all of us, even those who don't play an instrument. It's hard to describe the effect music has on us but it's fair to say life wouldn't be the same without an epic soundtrack to go with it. Passion for all things musical is really the essence of why Sky Music Supplies was established, and we continue to develop and evolve each year to offer a broader range of tools for musicians to express themselves.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,820)

481 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service done right

Ordered a few guitar straps online and unfortunately one ended up being on back order. Team were prompt at touching base and offering me the option to wait or an instant refund.

Simple, no fuss. Love it.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Sky Music's up-to-date communication…

Sky Music's up-to-date communication helped me to stay in the loop of the timing of the arrival of my pre-order from Japan, knowing full well that it was going to take extra time to manufacture my order and send it here to Australia.

29 July 2026
Rated 5 out of 5 stars

Sky HIGH !!!

The order was confirmed quick,but the delivery was super quick.It beat orders from my own state!& has done this many times.Very rare these days,well done sky music.

25 August 2026
Rated 5 out of 5 stars

Great Retailer

Sky Music was very helpful and fast to ship out when the product was back in stock. The amp is a great little bass amp.

14 August 2026
Rated 5 out of 5 stars

5/5 🌟 🌟 🌟 🌟 🌟 Sky Music Rocks!!!

I recently purchased a Boss Katana-50 Gen 3 amplifier and a Jackson JS32 LH Satin Grey guitar from Sky Music and I’m extremely happy with both purchases.
The ordering process was easy and straightforward and the service from Sky Music was excellent. Both the amplifier and guitar arrived safely, securely packaged and in perfect condition.
The Boss Katana-50 Gen 3 is a fantastic amplifier with an excellent range of tones while the Jackson JS32 LH Satin Grey looks absolutely fantastic and feels great to play. The Satin Grey finish is even better in person.
I was also very impressed with Sky Music’s competitive pricing, communication and overall professionalism. Everything went smoothly from ordering through to delivery.
I highly recommend Sky Music and will definitely be purchasing from them again. Five stars!

13 August 2026
Rated 4 out of 5 stars

Very impressed with customer service!

Very impressed with customer service!
I was looking for a guitar case to fit my fender hellcat and Blake found me a case that fits my guitar perfectly! Fast response and was delivered quickly.
Only problem was the case was only in a plastic bag and wrapped in bubble wrap. No box for protection and my case arrived with a little dent in the side. Definitely disappointed to start my journey with an already marked case but all good. That's the only reason I didn't give sky music 5 stars. Once again Blake was a huge help! ✌️

14 August 2026
Rated 5 out of 5 stars

Highly recommended!

Highly recommended!
Thank you, Sky music.
I got an awesome guitar at a fantastic price, could not be happier. Great service, would buy from again, no problem.

12 August 2026
Rated 5 out of 5 stars

Awesome

Awesome, personalised customer service and super-quick responses. The staff resolved a small stock issue with no trouble and I ended up with an even better deal.

13 August 2026

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