Got a Pocket4P a few days after launch - I usually buy from Amazon (got Prime) but there was no stock. There was no stock anywhere but DJI retail so I decided to take the plunge buy straight from t... See more
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Review summary
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I was very impressed with the speed in which I recieved this ‘in demand item’. I wasn’t expecting it until mid September though mine arrived mid August. I also had to change delivery address at the... See more
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Wow... just wow! As a complete beginner who has never flown a drone before, I am blown away. The platform DJI has built is practically flawless. It is incredibly intuitive and easy to use. I made a mi... See more
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I needed some advice on what camera to buy. I went and was helped by Marcella who was very knowledgeable and she helped me to narrow down my options to 2 choices. There was no sales pressure. I return... See more
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Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
7K reviews
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Perfect in every way
22 August 2026
Purchased my first drone based on dji…
Purchased my first drone based on dji reputation and on line reviews.
Delivered quickly and well packaged.
Looks a quality item and looking forwards to flying.
22 August 2026
Parcel never received
Parcel never received! Emailed dji to report this and heard nothing back !
3 September 2026
Quality product sadly let down by no pc…
Quality product sadly let down by no pc software and annoying hot swap if your using on pc and the battery goes flat the second microphone only works via Bluetooth so you loose the high quality audio function and to make it work with the receiver requires a reboot and a lot of messing around they really need to fix this i use it for gaming and its a pain rebooting ever time just to swap microphones
6 May 2026
Excelente prices and very fast shipping…
Excelente prices and very fast shipping I would recommend!
3 September 2026
Next day delivery online purchase from DJI
Easy online direct purchase from DJI website and delivered next day as promised.
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DJI | Hasselblad
Hi customer,
We are so delighted to hear that you had another fantastic experience with us. Your continued satisfaction means a lot to our team.
DJI | Hasselblad Customer Care Team
Great service very fast almost next day…
Great service very fast almost next day delivery
2 September 2026
Reply from DJI | Hasselblad
Hi Chris Farrar,
We're so glad to hear you experienced great service and fast delivery! Thank you for your positive feedback.
DJI | Hasselblad Customer Care Team
Great overall experience and retuning…
Great overall experience and retuning customer. Really pleased with DJI family of drone hardware it’s impressive.
2 September 2026
Reply from DJI | Hasselblad
Hi Anthony,
We're delighted to hear you've had a great overall experience and are a returning customer! It's wonderful to know you're pleased with our drone hardware. Thank you for your continued support!
DJI | Hasselblad Customer Care Team
New to the drone world so was looking…
New to the drone world so was looking for a spare battery seen this company and what a service quick to order and quick on delivery will be using them again very soon 👍
2 September 2026
Reply from DJI | Hasselblad
Hi Darren Maslen,
We're thrilled to hear you had such a positive experience with your recent order! It's wonderful to know our quick service and delivery were appreciated, especially as you're new to the drone world. We look forward to assisting you again very soon!
DJI | Hasselblad Customer Care Team
Just an Easy purchase
20 August 2026
Reply from DJI | Hasselblad
Hi john brown,
We are delighted to hear that your purchase was easy. We appreciate your feedback.
DJI | Hasselblad Customer Care Team
Your delivery service was very bad at…
Your delivery service was very bad at first but improved the second time.
20 August 2026
Reply from DJI | Hasselblad
Hi Francis Ayanbadejo,
We appreciate your feedback regarding our delivery service. We are glad to hear of the improvement you experienced the second time. We are always working to enhance our service.
DJI | Hasselblad Customer Care Team
Pretty good while the battery life isnt…
Pretty good while the battery life isnt as long but it is as advertised expected
20 August 2026
Reply from DJI | Hasselblad
Hi Liang Hong Lee,
We're happy to hear you're enjoying it! We appreciate you acknowledging the battery life as advertised.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Silv Stef,
We are so glad to hear that everything was shown and tested to your satisfaction. Thank you for your positive feedback!
DJI | Hasselblad Customer Care Team
I ordered a DJI mini five pro from this…
I ordered a DJI mini five pro from this company for next day delivery five days later it turned up. The company wasn’t even bothered that it didn’t arrive next day. Another solace empty online company wouldn’t use them again. 😡
3 August 2026
Unprompted review
Reply from DJI | Hasselblad
Hi Mike Batson,
We are truly sorry to hear about the significant delay in your delivery and your disappointment with our service. We understand how frustrating it is when an order doesn't arrive as expected, especially for a next-day service. We appreciate you bringing this to our attention. If you had emailed us with your order number, we would have been able to look further into this for you. Generally when a parcel has left with the courier, it is out of our control and sometimes, things just don't run as smoothly as expected. We're sorry for any inconvenience that this may have caused.
DJI | Hasselblad Customer Care Team
The manager of the store who helped us…
The manager of the store who helped us was great! Friendly and very informative.
20 August 2026
Reply from DJI | Hasselblad
Hi Vincent,
We're so happy to hear that our manager provided you with such a positive and informative experience! Your kind words are truly appreciated.
DJI | Hasselblad Customer Care Team
Brilliant service
Brilliant service, items came really quickly... great product... highly recommend
31 August 2026
Reply from DJI | Hasselblad
Hi Steve Cheung,
We're so pleased to hear that you had such a brilliant experience with us! It's wonderful to know that your items arrived quickly and that you're enjoying the product. Thank you for your high recommendation!
DJI | Hasselblad Customer Care Team
100% recommended amazing kit and great customer service
Customer service was amazing
1 September 2026
Reply from DJI | Hasselblad
Hi Daniel Hartshorne,
We're so glad to hear that our customer service was amazing. We truly appreciate your kind words and positive feedback.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi John Joss,
We're so happy to hear you had such a positive experience with us! We truly appreciate your kind words and look forward to serving you again.
DJI | Hasselblad Customer Care Team
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