DR.DENT Reviews 

907
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 445 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that their online orders always arrive securely packaged and right on schedule. Consumers emphasize that these wonderful products are extremely straightforward to use and deliver genuinely noticeable aesthetic improvements in a very short amount of time. However, some people mentioned that certain items did not work as expected or completely failed to produce any visible difference after application. Reviewers also noted that the whitening strips can sometimes be quite fiddly to apply properly and struggle to stay securely in place during treatment.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting noticeable improvements in teeth whitening.... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with how effectively the products... See more

Delivery service

Consumers find delivery service to be extremely positive, highlighting prompt arrivals and great timing.... See more

User experience

People report positive experiences with user experience, highlighting how easy the product is to apply and... See more

Order

Customers consistently note ambiguous experiences with order processes. Many consumers praise the simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was extremely easy to navigate which is always a bonus! I particularly liked that the website didn’t scream ‘buy me’ as I hate being pressured. They displayed their deals clearly & even highli... See more

Company replied

Rated 5 out of 5 stars

Discovered Dr.Dent through my good friend and Insta/TikTok influencer Adrianna_lidia so thought Id give them a try. My teeth are quite yellow so was surprised at the brilliant results from from just... See more

Company replied

Rated 5 out of 5 stars

I have several Dr Dent Products (Toothbrush, Whitening Strips and Whitening Kit) an they're all solid and I have seen the results to match. I recently begin using their strips again and within 4 d... See more

Company replied

Rated 5 out of 5 stars

I ordered some items and dpd delivered to wrong house. I notified DPD they did nothing. Dr Dent as soon as I notified them were consistent in updates and replaced the items with no quest... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

DR.DENT is a UK oral care brand focused on one thing: teeth whitening that actually works. We develop whitening strips, toothpaste, mouthwash, and other oral care products, all built on the same principles: effective formulas, no gimmicks, and fair prices. Our purple colour-correcting range neutralises yellow tones on contact while active whitening ingredients work beneath the surface, delivering both immediate and long-term results. We're an independent brand. No corporate backing, no celebrity investors. Our growth has come from customers sharing genuine results and returning for more. That only happens when products deliver on their promises. Everything we make is designed to be enamel-safe, gentle on sensitivity, and simple to use. No complicated routines or exaggerated claims. Just oral care that does what it says it will. Our customer service team is UK-based and committed to resolving any issues quickly. If something isn't right, we make it right. DR.DENT Whitening you can trust.


Contact info

4.2

Great

TrustScore 4 out of 5

907 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(907)

402 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products

Amazing products, swift delivery and outstanding customers services too. All in all, great products and a brilliant company. Highly rated.

7 September 2026
Unprompted review
Rated 4 out of 5 stars

Buying experience

Easy checkout.

29 August 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Timothy,

Thanks for taking the time to leave us a review. We’re glad to hear checkout was quick and easy for you.

We hope the rest of your experience with DR.DENT is just as smooth and that you enjoy your order when it arrives.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Easy to use great service

4 September 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Ryan,

Thanks so much for the lovely feedback. We’re really glad you found everything easy to use and had a great experience with our service too.

It’s always nice to hear when everything goes smoothly. Thanks for choosing DR.DENT and for taking a moment to leave us a review.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

Doesnt work

Doesnt work

7 September 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Phill,

We’re really sorry to hear the product hasn’t worked for you. We understand how disappointing it is when you’ve given something a try and don’t see the results you expected.

We’d like to make this right and arrange a full refund for you.

Please email dan.ceban@drdent.co with your order number and the issue. We’ll take it from there and get this sorted for you.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Ordered on Thursday

Ordered on Thursday, here on the Saturday. Used twice, what a difference. 100% recommend.

3 September 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Sue,

Thank you so much for sharing this. We’re really pleased your order arrived quickly and, even better, that you’re already happy with the difference after just a couple of uses.

Your recommendation genuinely means a lot to us. Thanks for giving DR.DENT a try and for taking the time to leave such lovely feedback.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

It did exactly what it promised to do

It did exactly what it promised to do, one sachet and I could see the difference. It tastes really nice and does leave that refreshing minty lasting effect.

Service was quick and prompt.

5 September 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Louise,

Thank you for such a lovely review. It's great to hear you noticed a difference from the first sachet and enjoyed the fresh, minty taste too.

We're also really pleased everything was quick and smooth with the service. Thank you for taking the time to share your experience with us.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

It was very good

It was very good

5 September 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Noel,

Thank you for taking the time to leave us a review. We're really glad to hear you had a good experience with DR.DENT and enjoyed the product.

We really appreciate your feedback and hope you continue to enjoy using it.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

Not brilliant

Not brilliant. I tried the teeth whitening strips which just made me salivate terribly! I hated the texture and the feel of them on my teeth… And I really don’t think they made much difference at all to the colour regarding whitening them. I felt so disappointed I thought I would try the mouth wash sachets instead. Unfortunately these haven’t really proved very successful. I did contact the company, unfortunately due to lack of email service and ill health I was unable to message them within the 30 day timeframe. Sadly having contacted Dr Dent by email they have declined to offer a refund for either of these products. I feel a little bit ripped off to be honest.

19 June 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear customer,

We're really sorry to hear how disappointing this has been, especially after trying both products and then having trouble getting in touch with us.

We'd really like the chance to look at this again and see what we can do to put things right for you.

Please email dan.ceban@drdent.co with your order number and the issue. Our team will review everything with you directly.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

The actual results are so far from what…

The actual results are so far from what is advertised that it is shameful. Don't buy this product, total waste of time - money and hope.

5 August 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi James,

We're really sorry the results have left you feeling this disappointed. We completely understand why you'd feel you've wasted your time and money when you expected a much more noticeable difference.

Results can vary from person to person, but we never want someone to feel they've paid for something that hasn't worked for them. We'd be happy to arrange a full refund.

Please email dan.ceban@drdent.co with your order number and the issue. We'll get this sorted for you.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Everything has been fast.

21 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Kelly,

Thank you so much for your lovely review. We're really pleased to hear everything has been fast and hassle-free for you.

We hope you continue to enjoy your DR.DENT products. A couple of tips to get the best results:
• Apply whitening strips to dry teeth.
• Avoid coffee or tea for around an hour after use.

Thanks again for your support.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

I recently reached out via your…


I recently reached out via your customer support chat regarding a potential distribution partnership, but I believe my request may not have reached the right department.

We are a company actively looking to distribute Dr Dent products as an authorized reseller in our market. We are very interested in your brand and believe there is a strong demand for your products among our customer base.

In order to assess the feasibility of a collaboration, we would kindly like to receive the following information:

• Minimum Order Quantity (MOQ)
• Wholesale pricing structure
• Requirements to become an authorized reseller
• Any existing distribution agreements in our region

We are serious about this opportunity and ready to move forward quickly should the conditions be favorable.

Could you please direct this request to your sales or partnerships team?

We look forward to hearing from you.

27 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Adel,

Thank you for your kind review and for your interest in partnering with DR.DENT. We really appreciate you taking the time to reach out and are pleased to hear about your interest in distributing our products.

We'd be happy to discuss this further. Please contact us directly at dan.ceban@drdent.co, where our partnerships team can provide information regarding wholesale pricing, MOQ, reseller requirements, and any other details you may need.

We look forward to hearing from you.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Tried the stripes today and already see…

Tried the stripes today and already see an improvement, I'm very excited for tomorrow to come so I can use them again!😁 Smiling already, Thanks

25 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Michael,

Thank you so much for sharing this. Reading that you're already smiling after your first use genuinely made our day!

We're so pleased you've noticed an improvement already, and we hope you continue to see even more progress as you complete the course. Just remember to apply the strips to dry teeth for the best fit, and if you enjoy a coffee or tea afterwards, a quick rinse with water can help.

Thanks again for choosing DR.DENT, and enjoy showing off that smile!

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

I love the purple mouthwash

I love the purple tooth l

6 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Anne,

Thank you for your lovely review.

We're so pleased to hear you're enjoying the Purple Mouthwash. It's always great to know it's become a favourite, and we really appreciate you taking the time to share your feedback.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

TOTALLY useless

TOTALLY useless, complete waste of money and I read these reviews on this site and bought it because it was so highly rated - call me Donald Trump but everything is fake...

21 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear James,

We're sorry to hear that the product didn't meet your expectations.

We understand how disappointing it is when you don't achieve the results you were hoping for. We also appreciate you sharing your honest opinion. We do not buy or incentivise reviews, and many of our customers create a Trustpilot account simply to share their genuine experience.

Please email dan.ceban@drdent.co with your order number and the issue. We'd be happy to arrange a full refund and discuss your experience further.

Best regards,
Nicole
DR.DENT Customer Service

Rated 4 out of 5 stars

I used the whitening strips and they…

I used the whitening strips and they didn’t work after 30 minutes. But I am going to try again and leave them on for an hour.

20 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Vanessa,

Thank you for sharing your experience.

We appreciate you giving the strips another chance. While some people notice a difference after the first treatment, for others the results build more gradually depending on their starting tooth shade and staining.

If you need any advice or if you're still not happy with the results, please email support@drdent.co with your order number and the issue. We'll be happy to help.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Product was easy to order site is easy…

Product was easy to order site is easy to navigate… simple instructions.
Order arrived on time no issues. Product is easy to use. Works like it says easy to cancel subscription if needs be and restart when your ready

1 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Leanne,

Thank you so much for your thoughtful review.

We're delighted to hear you found the website easy to use and the instructions clear. It's also great to know the product met your expectations and that you appreciated having full control over your subscription.

Thank you for your support, and we hope to see you again soon.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Excellent service

Excellent service

21 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Steven,

Thank you for your review.

It's great to hear you had such a positive experience with our team. We always aim to make every customer's experience as smooth and helpful as possible, so your feedback really means a lot.

Best regards,
Nicole
DR.DENT Customer Service

Rated 4 out of 5 stars

Really pleased with the results

Was really pleased with the results. I’ve ordered another 3 boxes of the whitening mouthwash. Tastes much better than normal mouthwash and mouth felt really clean after one use.

20 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Catherine,

Thank you so much for your lovely feedback.

We're delighted to hear you're so pleased with the results that you've already ordered more. It's also great to know you're enjoying the fresh taste and clean feeling after each use.

Thank you for your continued support. We really appreciate having you as part of the DR.DENT community.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Such fast delivery and good deals and…

Such fast delivery and good deals and discounts! love the product :)

17 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Bethany,

Thank you for your lovely review.

We're so pleased to hear you were happy with the speedy delivery and managed to take advantage of our offers too. Best of all, it's wonderful to know you're loving the product.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

First class delivery service

First class delivery service. The teeth whitening strips really work. So pleased to have seen great results after just one go.

18 July 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi there,

Thank you for taking the time to leave such a great review.

We're delighted to hear the strips worked so well for you and that you noticed great results after your first use. It's also fantastic to know our delivery service lived up to your expectations.

Best regards,
Nicole
DR.DENT Customer Service

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