Smart Wellness Reviews 

748
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely happy with the prompt delivery services, noting that orders arrive securely and remarkably fast even in regional areas. Consumers frequently praise the excellent value and reliable performance of the health devices they purchase online. Reviewers also appreciate the clean website navigation and the straightforward purchasing process from start to finish. Some people were dissatisfied with certain product aspects, mentioning minor limitations like variable device readings or wipes not removing every single stain. A few reviewers also noted occasional delivery service issues or delays that required sorting out with customer support.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting exceptionally fast shipping... See more

Product

Consumers find product to be positive, highlighting excellent quality and reliable performance. Reviewers... See more

Order

Customers had positive experiences with order, highlighting an efficient, simple, and seamless purchasing... See more

Service

Users describe satisfaction with the service, highlighting speedy shipping and efficient communication.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are excellent and work flawlessly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more

Rated 5 out of 5 stars

I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more

Rated 5 out of 5 stars

I bought a blood pressure monitor during the Black Friday sale with $100 off the normal price. The purchasing process was simple and straightforward, and the item was delivered very quickly. The item... See more

Rated 5 out of 5 stars

I live regionally, so purchasing goods from the opposite side of the country often means that it takes ages. Not in this case. Thanks To StarTrack's delivery system and Smart Wellness speedy process... See more


Company details

  1. #3 of 9 best companies in Medical Supply Store

Written by the company

Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(748)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick response

It was easy to order the item I required which was part of the nebuliser that I had misplaced and received it the two days after placing the order and it wasn’t expensive

28 August 2026
Rated 5 out of 5 stars

blood pressure monitor…

I ordered a blood pressure monitor online. It was easy to navigate the website and compare the devices. Once I decided and ordered, delivery was free and it arrived the next day. Great service.

25 August 2026
Rated 5 out of 5 stars

Well done!

Great turnaround time from ordering to receiving AND you had exactly the eye mask I was looking for, to replace a much used and well worn original! These eye masks are sooo good, I purchased two just in case!!!
Packaging was perfect and in great condition!

24 August 2026
Rated 5 out of 5 stars

Good value for well made item

Good value for well made item. Excellent Packaging pr e vented any damage duribg transit delivery. Short wait time from order to delivery. Excellant product providing multiple functions.

26 July 2026

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