They are very helpful, they were going step by step in explaining what they needed from me. They also solved the problems of changing and up dating of information required for my insurance. Very pr... See more
Company replied
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Review summary
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Reviews shaping this summary
Friendly, explain every detail in full, made sure I know and understand. Excellent service, he did not push me he asked questions and gave me time to make a decision. Kind regards Dorathea Fieb... See more
Company replied
I really appreciated the time given and the kindness and understanding in her voice, had a little🤗laugh. Very thorough and easily understood. Kind regards.
Company replied
The guy who signed me up was very helpful and explained everything to me very clearly. I felt very confident in changing to New Zealand seniors life insurance.
Company replied
Company details
About New Zealand Seniors
Written by the company
At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.
We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.
Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.
Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.
Contact info
New Zealand
- nzseniors.co.nz
Insurance for over 50s
4.7
Excellent
68 reviews
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The agent that I was talking with was…
The agent that I was talking with was friendly and explained everything clearly to me.I was very pleased with his customer service, well done.My funeral Insurance is all sorted.
3 September 2026
were really helpful but after thinking…
were really helpful but after thinking about it over night I actually cancelled Insurance and the were aly very nice about it
3 September 2026
Talked with friendly agent
4 September 2026
It was very good honestly answered the…
It was very good honestly answered the questions and great that I was accepted thank you very much Paul Pehi
31 August 2026
Reply from New Zealand Seniors
Hi Paul,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
He talked me through everything and…
He talked me through everything and explained everything to me so I could understand . That's why I have rated my experience with 5 stars
31 August 2026
Reply from New Zealand Seniors
Hi Kay,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Until age 79 they can have this insurance and easy to apply
Very helpful and great communication
31 August 2026
The young lady that helped me was very…
The young lady that helped me was very very helpful she helped me in every way possible very very professional courtesy and knew her job very very well made me welcome put me at mind at ease and explained everything to me 100% that young lady was very very professional thank you
2 September 2026
Reply from New Zealand Seniors
Hi Brian,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
It was the yawning that wasn't professional
She explained everything well, it was her yawning that wasn't professional.
30 August 2026
Reply from New Zealand Seniors
Hi Ramari,
Thank you for sharing your review with us, we appreciate the feedback you have provided. We would like the opportunity to look into your experience further to understand your comments in greater detail, as this is not the type of service we would like for our customers to receive.
Your feedback has been escalated, if you require any assistance with your policy, please let me know and I can organise for contact on your behalf.
Kind regards,
Scott
Easy to follow information provided by…
Easy to follow information provided by your staff member Andrew.
Dispite twice been disconnected by my phone.
Information policy easy read to follow.
Andrew was an excellent advisor and very tolerant and caring.
1 September 2026
Reply from New Zealand Seniors
Hi Sharon,
Thank you for your lovely feedback! We’re so pleased to hear Andrew provided clear, patient and caring support, and made the policy information easy to understand. We’ll be sure to pass your kind words on to him.
Kind regards,
Alisa
Reply from New Zealand Seniors
Hi Joy,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Reply from New Zealand Seniors
Hi Myron,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Very helpfull and so kind and friendly staff
Very kind and very helpful and very good services well.
I am very happy for all in advance.
Kind regards,
Ali Uncul,
31 August 2026
Reply from New Zealand Seniors
Hi Ali,
Thank you for your lovely feedback! We’re so pleased to hear our team was kind and helpful, and that you’re happy with the service you received.
Kind regards,
Alisa
Great & clear conversation with…
Great & clear conversation with salesperson Sam & support person Nancy i discussed Life insurance queries with & Marie who updated my beneficiary details for Funeral Insurance.
Awesome service!! Thanks
31 August 2026
Reply from New Zealand Seniors
Hi Ana,
Thank you for your wonderful feedback! We’re so pleased to hear Sam, Nancy and Marie provided clear and helpful support across both your Life and Funeral Insurance needs. We’ll be sure to pass your kind words on to the team.
Kind regards,
Alisa
I found the person brillant
I found the person brillant. I could understand him and all he was saying. He made sure that I understood what he was .he took the time with me, no rushing through it. That made a big difference. Appreciated it. Thankyou.
30 August 2026
Reply from New Zealand Seniors
Hi Joy,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Reply from New Zealand Seniors
Hi Vaughan,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
she made it easy
she made it easy
She explained every thing and that I could understand Jane was just so lovely to talk to
27 August 2026
Reply from New Zealand Seniors
Hi Jeffrey,
We are delighted to hear of the service that you received when speaking with Jane and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Adam supplied me with all the…
Adam supplied me with all the information I needed clearly and concisely. He did an awesome job
30 August 2026
Reply from New Zealand Seniors
Hi Annette,
It is a pleasure to hear of the great service that you received when speaking with Adam and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Scott
The person I spoke to was very polite…
The person I spoke to was very polite and helped I wanted to know
25 August 2026
Reply from New Zealand Seniors
Hi Jenny,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
The person I spoke with was very…
The person I spoke with was very understanding and professional
28 August 2026
Reply from New Zealand Seniors
Hi Wayne,
Thanks again for sharing your kind words with us, we are delighted to hear of the service you received and appreciate your great review.
Kind regards,
Alisa
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