I had an issue with a product I purchased around six months ago. I emailed fairly late in the evening and was responded to by John within 20 mins. John offered advice on how to potentially resolve my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had spent many hours looking at different suppliers and decided upon the design and reasonable cost of Northern Gym and I am so pleased it did. I ordered the trip grip plates due to the ease of use... See more
Company replied
Ordered a selection of hex weights - better value than looking for a preset range of weights and a brilliant price. Delivered perfectly and very rapidly, kept informed of progress too. Weights are per... See more
Company replied
Been buying my weights here for some time, but this time the DHL lost them in their depot. The customer team at Northern were lovely and swung into action as soon as I contacted them on Friday afterno... See more
Company replied
Company details
Written by the company
WE ARE NORTHERN. What started out as an ambition to bring high quality gym equipment to the UK fitness market, very quickly turned into much more. We really value bringing people together through training sessions, competitions and events, helping people hit their fitness goals, while being approachable and friendly – we call it ‘NORTHERN hospitality’. We underpin this with the traits you would expect of any good business – great customer service, fair pricing and a can do attitude when you need help. We’re always looking to improve so any comments, good or bad, would be more than welcome.
Contact info
Unit 3A Holloway Drive, M28 2LA, Manchester, United Kingdom
- team@northerngymequipment.com
- northerngymequipment.com
4.6
Excellent
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great equipment and great customer service
I ordered 4 different sets of fraction plates, they’re too quality and were dispatched very quickly. I had a problem with Evri and the delivery and the team sorted my order out within the same day and they were re delivered with no problems. Using the plates has been great, they look great and are really good quality!
9 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you're pleased with the quality of your fraction plates and the speed of dispatch. While we're sorry there was an issue with the initial delivery, it's great to know that our team was able to resolve it quickly and get your order redelivered without any further problems.
It's wonderful to hear that you're enjoying using the plates and that they've met your expectations in both quality and appearance.
We truly appreciate your support and look forward to serving you again in the future.
Great company
Great company - Great deals when they on. Super quality. My first bit of brand new kit in my rusty gym
23 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your great review!
We're delighted to hear that you're happy with the quality of the equipment and the value of our deals. It's especially exciting to know that this is the first piece of brand new kit in your gym.
We appreciate your support and hope your new equipment serves you well for many workouts to come.
Ordered several items on different…
Ordered several items on different orders.
Good quality.
A slight issue with one particular order on delivery but John was attentive with this and got it sorted.
23 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your review and for choosing Northern Gym Equipment for multiple orders.
We're pleased to hear that you've been happy with the quality of our products. While we're sorry there was a slight issue with one of your deliveries, it's great to know that John was able to assist and get everything resolved for you.
We truly appreciate your continued support and look forward to serving you again in the future.
From start to finish. Highly recommended.
Fantastic products and customer service. I ordered two Kettlebells. They arrived promptly and were very reasonable in price compared to the rest of the market. I realised I had ordered the incorrect weight (my mistake). The refund process was streamlined and the person who was dealing with my refund (Armie) was really helpful. I highly recommend this company. From products, to customer service, to price....you will be treated right. I am very impressed.
1 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with both the quality of our kettlebells and the level of customer service you received. It's great to know that your order arrived promptly and that our pricing offered good value compared to the wider market.
We're especially pleased that the refund process was smooth and that Armie was able to assist you effectively. We'll be sure to pass along your kind words.
Your recommendation means a great deal to us, and we're grateful for your support. We look forward to serving you again in the future.
Fast service
Fast service, new to kettlebell so bought cheap ones, then decided to buy three from yourselves changed to competition ones unbelievable difference felt much better would definitely recommend
11 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your great review!
We're delighted to hear that you've had a positive experience with our fast service and that you're enjoying the Competition Kettlebells. It's great to know that you noticed the difference and found them more comfortable and enjoyable to use as you continue your kettlebell training journey.
We really appreciate your recommendation and are pleased that you chose Northern Gym Equipment for your upgrade.
Northern gym equipment is a fantastic…
Northern gym equipment is a fantastic company. The range of products on offer is vast, and they have great deals too. The postage was very fast, and the quality of their products is first class. Highly recommended company.
12 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with our product range, great deals, fast delivery, and the quality of the equipment. Providing high quality products and excellent service is what we strive for, so it's wonderful to know that your experience reflected that.
We truly appreciate your recommendation and your support. We look forward to serving you again in the future.
Great kit and quick delivery
21 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your review!
We're pleased to hear that you're happy with the equipment and the quick delivery. We work hard to provide quality products and a smooth delivery experience, so it's great to know we met your expectations.
We appreciate your support and look forward to serving you again in the future.
Awesome Service / Products
Awesome service, delivered so fast!!
Purchased 2 x Neoprene Dumbbells & Weighted Ball, fantastic products, love the soft feel as opposed to metal grating my hands. Stunning colours, makes it easier to switch out to correct weight during training!!
Thanks Northern Gym Team :)
6 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with the fast delivery and that you're enjoying your Neoprene Dumbbells and Weighted Ball. It's great to know that the soft grip is making your workouts more comfortable and that the colours help make switching between weights easier during training.
We really appreciate your kind words and support. We hope you continue to enjoy your equipment, and we look forward to serving you again in the future.
First class service
First class service from a great company. Quality products at a great price and fast delivery, what more do you want from a company. Will definitely use again in the future.
6 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your wonderful review!
We're delighted to hear that you were happy with the service, product quality, pricing, and delivery speed. Providing great value and a smooth customer experience is exactly what we strive for, so it's fantastic to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Strong customer experience
The products that I received were the best quality possible and as described on the website. The postage was also quick and efficient and I was able to customise my delivery times and days to suit me. Overall, an extremely positive experience.
19 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with the quality of the products and that they met your expectations. It's also great to know that the delivery process was smooth and that the available delivery options helped make the experience more convenient for you.
We truly appreciate your support and are thrilled that your experience with Northern Gym Equipment was such a positive one.
Really good experience with Northern…
Really good experience with Northern Gym Equipment. The kettlebells are great quality, good wide handles which means you can get two hands in. Highly recommended.
27 May 2026
Unprompted review
Reply from Northern Gym Equipment
We're pleased to hear that you've had a great experience with Northern Gym Equipment.
It's fantastic to know that you're happy with the quality of the kettlebells and that the wide handles are working well for your training needs. Your recommendation means a lot to us.
We appreciate your support and look forward to serving you again in the future.
Awesome product and great customer…
Awesome product and great customer service.
Prices are good vs alternatives. Will definitely be buying more!
18 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you're happy with both the product and the customer service. It's great to know that you found our prices competitive and that your experience met your expectations.
We truly appreciate your support and look forward to helping you with your future fitness equipment needs.
I had a great experience with Northern…
had a great experience with Northern Gym,
I brought three different kettlebells, and on arrival one has split out of its packaging and must’ve got badly marked in the Delivery process. I contacted Northern Gym.
Who got back to me straight away and offered me a couple of different solutions which I was happy with. Who got back to me straight away and offered me a couple of different solutions. exchange or a discount which I took a discount. I’ll definitely use again as the kettle bells with great quality and I was happy with the service. Keep up the good work.
18 May 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for taking the time to leave such a detailed review!
We're sorry that one of the kettlebells arrived with damage caused during transit, but we're pleased we were able to resolve the issue quickly and provide a solution that worked for you.
It's great to hear that you're happy with the quality of the kettlebells and the service you received from our team. Customer satisfaction is extremely important to us, so feedback like yours means a lot.
Thank you again for your support and kind words. We look forward to serving you again in the future.
Great communication
Great communication, fast shipping and sturdy equipment. Thankyou
3 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were happy with the communication, fast shipping, and the quality of the equipment. It's great to know that your experience met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Quality products and fast delivery
5 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for taking the time to leave us a review!
We're delighted to hear that you're happy with both the quality of our products and the speed of delivery. Providing great equipment and a smooth customer experience is what we strive for.
We really appreciate your support and look forward to serving you again in the future.
Super fast delivery and well packaged
Super fast delivery and well packaged. Love the dumbbells. Great grip and hexagonal shape means that they stay put when placed on the floor.
2 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your great review.
We’re really pleased to hear that your order arrived quickly and was well packaged, and that you’re enjoying your dumbbells. It’s great to know you’re happy with the grip and the hex design, and that they stay stable when placed on the floor.
We truly appreciate your support and are glad you chose Northern Gym Equipment.
First class service
First class service . Very pleased with the equipment. High quality kit!
10 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your great review.
We’re really pleased to hear that you’re happy with the equipment and that the quality met your expectations. It’s great to know you had a first class experience with us.
We truly appreciate your support and are glad you chose Northern Gym Equipment.
Northern Gym Equipment are a lovely…
Northern Gym Equipment are a lovely business to order from. Speedy, efficient and caring.
1 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you so much for your kind words.
We’re really pleased to hear that you had a positive experience and found our service speedy, efficient, and caring. That’s exactly the standard we aim to deliver for every customer.
We truly appreciate your support and are grateful you chose Northern Gym Equipment.
Kettlebells are excellent quality
Kettlebells are excellent quality. They are comfortable to hold and feel balanced with the right space between the bell and the horn. Even better, they were on a buy 2 get 1 free offer! They were delivered really quickly and I'm already looking at my next purchase.
13 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review.
We’re really pleased to hear that you’re happy with the quality and feel of the kettlebells, especially the comfort and balance when training. It’s also great to know you were able to take advantage of our offer and that delivery was quick.
We truly appreciate your support and are glad you’re already considering your next purchase with us.
Thank you for choosing Northern Gym Equipment.
The staff went above and beyond to help…
The staff went above and beyond to help me receive my order when my address appeared incomplete for the courier to deliver. Thank you
12 June 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your kind review.
We’re really pleased to hear that our team was able to step in and assist when there was an issue with the delivery address. We always aim to go above and beyond to make sure our customers receive their orders smoothly, so it’s great to know this was reflected in your experience.
We truly appreciate your support and are glad you chose Northern Gym Equipment.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.