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KEFL Reviews 

2,269
•
TrustScore 4 out of 5

4.1

Fitness Equipment Wholesaler
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Review summary

Created with AI, based on recent reviews

Evaluating 1,035 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, comfortable design, and remarkably affordable prices of the fitness equipment they purchase for their home gyms. Consumers also highlight the fast delivery times, exceptionally smooth ordering process, and consistently helpful communication provided by the team throughout the entire transaction. Some reviewers were not happy with significantly delayed deliveries, split shipments, and missing items arriving much later than the initially expected dates. A few other people also felt that customer support was entirely unresponsive and unhelpful when they tried to resolve serious order and tracking issues.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the solid build and reasonable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and within the... See more

Quality

Customers had positive experiences with quality, expressing genuine satisfaction with the solid, well-made... See more

Order

Users describe ambiguous interactions with order, reflecting a sharp division in customer experiences. While... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and unbeatable costs alongside good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery came on day 5 after ordering. The delivery company only dropped off half the order. I contacted KEFL customer service and the other half of the delivery was sorted within 3 days (over a weeke... See more

Rated 5 out of 5 stars

Good delivery time of 4 days, product was packaged well. The rubber coating makes the dumbbells easy to grip. I am happy with the 7kg which is not a common weight, as it is relatively heavy whilst rem... See more

Rated 5 out of 5 stars

Order 4 kettle bells in cast iron and love the quality and feel of them! Had a hiccup with one of the orders & royal mail, however May was super helpful and attentive with resolving my issues prom... See more

Company replied

Rated 5 out of 5 stars

I recently bought several kettle bells, 2X 8kg, 1X 12kg and 1X 20kg. I'm new to kettle bells but not to weights and the gym. These are high quality, look good and the neoprene covering means you are... See more

Company details

  1. Fitness Equipment Wholesaler
  2. Fitness and Nutrition Service
  3. Sporting Goods Store

Written by the company

Welcome to KEFL, for your complete home fitness experience! Everything we do at KEFL is focused on providing the best possible service to our consumers. We are your One-Stop-Shop for everything you need to improve and upgrade you fitness experience. We create and manufacture high-quality athletic equipment. We strive to deliver your purchases in the quickest possible time and at an exceptional value by housing a wide range of products in our warehouse. From Weights to Plates, Dumbbells to Kettlebells, Yoga to Pilates, Exercise Balls to Resistance Bands, and Compression Support Items to help with recovery. Our unwavering commitment to providing the finest possible experience ensures that our customer service is unrivaled. Our products are helping people all around the world reach their fitness goals. However, we, like you, are constantly pushing ourselves to be on top of our game. Whatever your needs are, please get in touch with us because we would love to help you turn your ideas for your new gym into reality since many of our items are also appropriate for use in commercial gyms, enterprises, and educational facilities. Every day of the week, our customer care team is on hand, and we strive to answer to all inquiries within 24 hours. Contact us now at https://kefl.co.uk/pages/contact

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(2,269)

971 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Customer focused

Delivered a few days after easy online ordering, and within the stated time slot. Even the delivery driver was professional! This is my 2nd order so would definitely suggest checking KEFL products if you are looking for kit.

20 August 2026
Rated 5 out of 5 stars

Ordered a Standard (25mm) Chrome Trap…

Ordered a Standard (25mm) Chrome Trap Bar , plus a 5ft Barbell & locking collars.
Easy ordering from the web site , plus got an extra 20% off via a promotion that was running.
Kefl provided regular delivery updates , and when the items were delivered , the packaging was exceptional for all the items , and the pieces of kit are well made and great in use.
All in all , super happy with my purchases , and thanks to Kefl for supplying a great service & shopping experience.

20 August 2026

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