MSP - Motorcycle Spare Parts Reviews 

15,002
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of genuine motorcycle parts and the detailed online catalogs that make finding specific components remarkably straightforward. Buyers consistently highlight the prompt international shipping, helpful customer support, and professional packaging that ensure orders always arrive safely and correctly. Some reviewers were not happy with the overall delivery service, noting occasional severe delays or frustrating handling issues with specific shipping partners. A small number of consumers experienced prolonged waiting times for their packages to arrive, occasionally leading to considerable disappointment and difficult tracking.

What people talk about most

Product

Clients share positive opinions on product quality and availability, expressing great satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt shipping and parcels arriving on time.... See more

Service

People report high satisfaction with the prompt service, noting vast parts stock and competitive pricing.... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with genuine and original spare... See more

Order

Users describe positive interactions with order, highlighting smooth transactions and prompt shipping times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You were able to supply me with nos items which are no longer available. A great service and communication throughout my order. I highly recommend msp to other motorcycle owners as they are so profess... See more

Rated 5 out of 5 stars

Have the full list of Moto Guzzi spares or can at least lay hands on them relatively quickly. Despatch from Netherlands is prompt and quite fast with no additional payments required. Recommended.

Rated 5 out of 5 stars

Ordered parts easily online. They were dispatched very promptly and delivered by royal mail - the only company that can meet a delivery promise. Excellent service everytime. Its a pleasure ordering... See more

Rated 5 out of 5 stars

The service provided is first rate. So much so I prefer to use this motorcycle parts supplier than UK suppliers. Postage is quick and notification is clear and back order parts arrive quicker. I... See more


Company details

  1. Motorcycle Shop
  2. Motorcycle Parts Store

About MSP - Motorcycle Spare Parts

Information provided by various external sources

MSP - Motorcyclespareparts.eu is your online address for original Motorcycle Spare Parts of Aprilia, Derbi, Gilera, Honda, Kawasaki, Moto Guzzi, Piaggio, Suzuki, Vespa and Yamaha.

Online mission
MSP seeks to offer the biggest selection in genuine spare parts and accessories for motorcyclist worldwide. Through our online parts catalog we offer you an easy and fast shopping experience.

Companyprofile
MSP is an international, young and dynamic company that is specialized in online sales of genuine motorcycle spare parts and accessories. MSP exclusively sells original motorcycle spare parts and accessories of Honda,Kawasaki,Suzuki and Yamaha.

Assortment
We have access to more than 3.5 million spare parts, accessories, apparel, merchandising, etc related to motorcycles. Thanks to our international network and the years of experience in this market, we can get almost any kind of motorbike part you are looking for.

MSP - Motorcyclespareparts.eu

Written by the company

3.5 million genuine NEW spare parts!
Safe & fast delivery to over 145+ countries with DHL
Motorcycle Parts From Europe's Number 1
Order your parts VAT FREE outside the EU
Trading for over 50 years

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(15,002)

1,121 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Very good service, detailed stock lists, competitive pricing, rapid international shipping. Helpful, informative and regular communications.
Really happy having MSP as my preferred parts & service items for my Moto Guzzi.

27 August 2026
Rated 5 out of 5 stars

Bmw new old stock parts

You were able to supply me with nos items which are no longer available. A great service and communication throughout my order. I highly recommend msp to other motorcycle owners as they are so professional. In a word msp is awesome.

27 August 2026
Rated 1 out of 5 stars

First and last time.

I ordered parts for my Triumph motorcycle that were shipped quickly. However, I had a problem with the UPS delivery. They tried to blackmail me, demanding me to pick up my package from a collecting point, more than 20 km from my home if I wanted to receive it on the scheduled day. If I refused, it would be delivered to my home five business days late. I contacted MSP to report this issue, as UPS is their partner, not mine, and their customer service completely ignored me.
Given the number of websites in Europe where you can buy original parts, this one is best avoided.

Also, some O-rings of my order were made in 2014, they are 12 years old!!!! Some rubber seals don't come in an original Triumph bag bur in a CMSNL bag!?
Given how customer service responded to me regarding the delivery, I'm not even going to complain about this; I'm too afraid of bothering them.

Answer to MSP:
Please read my review carefully. I mentioned in my review that the option to have the package delivered to my home was offered, but not on the scheduled date—five business days after the expected delivery date.

So, yes, I agreed to go and collect the package, but only because I had no other choice in terms of delivery time. I had planned around the delivery date given by UPS; I couldn't wait another five days. This decision was made due to the five-day delay announced one business day before the scheduled delivery date; it wasn't a choice I had made freely. I want to clarify that between the time UPS received the package and announced the delivery date (August 24, 2026) and the time they called me to announce a 5-day delay to the original address, nothing change, the delivery address didn't change.
So why did they announce a 5-day delay to deliver at tge planned address (at home)?
Apparently, you don't seem to understand the pressure UPS is putting on people waiting for their packages, you're even on their side.
Your feedback will be helpful to your potential customers.

24 August 2026
Unprompted review
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Dear Mauro,

Please tell the whole story when you write a review.
It is very convenient of you to leave out the part that UPS could give your package to the local delivery services so they can deliver it to your house.

No-one tried to blackmail you.
You just didn't like the two options you wre given.
There is a huge difference between the two.

UPS has contacted you to ask you what you wanted to do with your package as they do not deliver to your remote address.

They have given you the option to give your package to the local delivery services (which is normal), or they could deliver the package to a service point 23 km away.
Unfortunately, you did not want them to give your package to the local delivery services as you thought that this would take too long.

You choose to get your package delivered to the service point 23 km away.

After you have chosen for a pick-up, you complained to us that your package wasn't delivered at your home.
Well, you choose for the pick-up, so we honestly do not know what the problem is here.

You have chosen for a pick-up 23km away, and this is what UPS has done for you.
If you did not want to pick up your package 23 km away, you should have let UPS give the package to the local delivery service so the locals can deliver it to your house.

We have answered all your emails within 1 buisiness day of you sending them.

After I have told you that I cannot help you with this because you have chosen this yourself, you kept complaining.
Again: I cannot help you with this when you choose this yourself.
Replying to your further complaints is of no use as you have created your own problem by choosing the pick-up.

We work together with CMSNL and we share a warehouse.
If we have part that they do not have, they will use ours and the other way around.

If the part you have received is faulty, we will re-order it for you or we will refund you.
This is up for you to decide.

Just let our costumer service know and they will solve it for you.
But do not start complaiing about the shipping again as this will be ignoired because you have chosen for delivery at a pick up point yourself.

MSP Team.

Rated 5 out of 5 stars

Very good!

Cheap, quality products, fast delivery. The only downside is DHL. They suck.. but that had nothing to do with the shop.

20 August 2026

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