You were able to supply me with nos items which are no longer available. A great service and communication throughout my order. I highly recommend msp to other motorcycle owners as they are so profess... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About MSP - Motorcycle Spare Parts
Information provided by various external sources
Online mission
MSP seeks to offer the biggest selection in genuine spare parts and accessories for motorcyclist worldwide. Through our online parts catalog we offer you an easy and fast shopping experience.
Companyprofile
MSP is an international, young and dynamic company that is specialized in online sales of genuine motorcycle spare parts and accessories. MSP exclusively sells original motorcycle spare parts and accessories of Honda,Kawasaki,Suzuki and Yamaha.
Assortment
We have access to more than 3.5 million spare parts, accessories, apparel, merchandising, etc related to motorcycles. Thanks to our international network and the years of experience in this market, we can get almost any kind of motorbike part you are looking for.
MSP - Motorcyclespareparts.eu
Written by the company
- 3.5 million genuine NEW spare parts!
- Safe & fast delivery to over 145+ countries with DHL
- Motorcycle Parts From Europe's Number 1
- Order your parts VAT FREE outside the EU
- Trading for over 50 years
Contact info
Josinkstraat 70, 7547AC, Enschede, Netherlands
- +31 (0)53 480 91 00
- info@motorcyclespareparts.eu
- motorcyclespareparts.eu
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
User-friendly website with fast…
User-friendly website with fast delivery. Shipping, VAT, and customs are included in the price, making it easy to see the full cost upfront. I'll be buying my motorcycle parts here from now on.
Your vast stock of parts and always…
Your vast stock of parts and always very prompt service . Delivery is on time every time. thank you to all the team.
Had what I needed which arrived exactly…
Had what I needed which arrived exactly as expected.
Excellent Service
Very good service, detailed stock lists, competitive pricing, rapid international shipping. Helpful, informative and regular communications.
Really happy having MSP as my preferred parts & service items for my Moto Guzzi.
Time of delivery to long
Order quickly sended and received.
Order quickly sended and received.
Great secured packaging
Bmw new old stock parts
You were able to supply me with nos items which are no longer available. A great service and communication throughout my order. I highly recommend msp to other motorcycle owners as they are so professional. In a word msp is awesome.
The part list and diagrams make the add…
The part list and diagrams make the add shopping experience so enjoyable
First and last time.
I ordered parts for my Triumph motorcycle that were shipped quickly. However, I had a problem with the UPS delivery. They tried to blackmail me, demanding me to pick up my package from a collecting point, more than 20 km from my home if I wanted to receive it on the scheduled day. If I refused, it would be delivered to my home five business days late. I contacted MSP to report this issue, as UPS is their partner, not mine, and their customer service completely ignored me.
Given the number of websites in Europe where you can buy original parts, this one is best avoided.
Also, some O-rings of my order were made in 2014, they are 12 years old!!!! Some rubber seals don't come in an original Triumph bag bur in a CMSNL bag!?
Given how customer service responded to me regarding the delivery, I'm not even going to complain about this; I'm too afraid of bothering them.
Answer to MSP:
Please read my review carefully. I mentioned in my review that the option to have the package delivered to my home was offered, but not on the scheduled date—five business days after the expected delivery date.
So, yes, I agreed to go and collect the package, but only because I had no other choice in terms of delivery time. I had planned around the delivery date given by UPS; I couldn't wait another five days. This decision was made due to the five-day delay announced one business day before the scheduled delivery date; it wasn't a choice I had made freely. I want to clarify that between the time UPS received the package and announced the delivery date (August 24, 2026) and the time they called me to announce a 5-day delay to the original address, nothing change, the delivery address didn't change.
So why did they announce a 5-day delay to deliver at tge planned address (at home)?
Apparently, you don't seem to understand the pressure UPS is putting on people waiting for their packages, you're even on their side.
Your feedback will be helpful to your potential customers.
Reply from MSP - Motorcycle Spare Parts
Very good!
Cheap, quality products, fast delivery. The only downside is DHL. They suck.. but that had nothing to do with the shop.
All good...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.