Oz General Store Reviews 

223
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items ordered arrive exceptionally quickly, are packaged securely, and completely match their initial expectations. People also deeply appreciate the very competitive pricing, helpful staff support, and the extremely smooth, fast, and straightforward online purchasing process. However, some people mentioned that delivery times managed by external couriers could occasionally be quite slow or that overall postage costs felt unexpectedly high. A few reviewers also noted occasional minor product or pricing discrepancies upon arrival that required some extra attention or caused slight surprise for customers.

What people talk about most

Product

People report positive experiences with product, highlighting that items are often hard to find elsewhere and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times,... See more

Price

Customers had positive experiences with price, consistently highlighting great savings and affordable costs... See more

Service

Users describe positive interactions with service, highlighting great value and efficient support. Consumers... See more

Order

Consumers find ordering to be a very positive and smooth experience overall. People report that online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased some items online with the intention of collecting them. Unfortunately my work roster changed and I was unable to so I had the items delivered. Replies to my questions were prompt... See more

Rated 5 out of 5 stars

The pleasant and helpful attitude on phone inquiry by the female staff person. Order confirmed on Friday the 7/11/25. Order received on Monday 10/11/25. Great service and product is exactly as... See more

Rated 5 out of 5 stars

You had the type of product I was looking for, and in Australia and I was struggling to find it anywhere else. Ordering was easy. Product arrived in a timely manner. The product was even better th... See more

Rated 5 out of 5 stars

Very helpful when we rang with question. Shipped out promptly. Good price for metal pail. Was a bit surprised by the colour (a lovely shade of fuchsia!) But operates exactly as advertised


Company details

  1. #3 of 3 best companies in General Store
  2. #6 of 13 best companies in Auto Parts Store
  3. #6 of 6 best companies in Garden
  4. #10 of 12 best companies in Pet Store
  5. #4 of 5 best companies in Tool Store

About Oz General Store

Written by the company

"Welcome to Oz General Store. We aim is to assist fellow Australians and our international customers choose the very best products at the lowest prices.

Oz General Store is armed with the best suppliers in the country and continues to search for quality and Australian Made products.

Contact our friendly team on (03) 9791 5590 9am and 3pm Monday to Friday. You can reach us via email - sales@ozgeneralstore.com.au. You can order online at www.ozgeneralstore.com.au anytime.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

223 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(223)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very, very happy 😁

I purchased some items online with the intention of collecting them. Unfortunately my work roster changed and I was unable to so I had the items delivered.

Replies to my questions were prompt and informative and the service from all involved was excellent. The items were well packaged and delivered speedily.

Thank you very, very much.

Michael Wilson

31 July 2026
Rated 5 out of 5 stars

From my first enquiry to my purchase…

From my first enquiry to my purchase this company has been great, ordering my product in and staying in touch with me right up to being contacted that my products are now available and ready for postage
Thank you so much, i really appreciate the ease of buying my products through your company

19 June 2026
Rated 5 out of 5 stars

Great experience

Great experience! Ordering online was quick and easy, and my pickup was ready on time with no hassle. The staff were friendly and efficient, and the whole process was smooth from start to finish. The item was exactly as described, and the pricing was very competitive compared to other stores. I’ll definitely be ordering from here again. Highly recommend!

19 June 2026
Rated 3 out of 5 stars

I marked you down by a couple of stars…

I marked you down by a couple of stars only because your delivery contractors took a week and a half to get my purchase to me. I ordered the saw the weekend before last and they only said they'd picked it up two days ago!

18 May 2026

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