Oz General Store Reviews 

213
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described, often exceeding expectations, and available in a great range. Many people highlight the competitive and affordable pricing, noting that the savings make purchases worthwhile. Reviewers consistently commend the quick and efficient delivery services, with orders arriving promptly and communications being clear. The overall service is described as excellent, with an easy ordering process and helpful staff. However, some customers also noted issues with the delivery contractors, experiencing delays or inconvenient delivery schedules. These instances were attributed to the courier companies rather than the business itself, which was praised for prompt dispatch.

What people talk about most

Product

Reviewers highlight positive aspects of product, often noting that items were exactly as described and even... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick delivery times and... See more

Price

Consumers find price to be positive, with many reviewers noting that items were exactly as described and... See more

Service

Reviewers mention positive feedback about service, highlighting the staff's friendliness and efficiency,... See more

Order

People report positive experiences with order, finding the process quick and easy, with some even receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Ordering online was quick and easy, and my pickup was ready on time with no hassle. The staff were friendly and efficient, and the whole process was smooth from start to finish. The... See more

Rated 5 out of 5 stars

The pleasant and helpful attitude on phone inquiry by the female staff person. Order confirmed on Friday the 7/11/25. Order received on Monday 10/11/25. Great service and product is exactly as... See more

Rated 5 out of 5 stars

From my first enquiry to my purchase this company has been great, ordering my product in and staying in touch with me right up to being contacted that my products are now available and ready for post... See more

Rated 5 out of 5 stars

Very helpful when we rang with question. Shipped out promptly. Good price for metal pail. Was a bit surprised by the colour (a lovely shade of fuchsia!) But operates exactly as advertised


Company details

  1. #3 of 3 best companies in General Store
  2. #5 of 15 best companies in Auto Parts Store
  3. #5 of 6 best companies in Garden
  4. #9 of 12 best companies in Pet Store
  5. #3 of 5 best companies in Tool Store

About Oz General Store

Written by the company

"Welcome to Oz General Store. We aim is to assist fellow Australians and our international customers choose the very best products at the lowest prices.

Oz General Store is armed with the best suppliers in the country and continues to search for quality and Australian Made products.

Contact our friendly team on (03) 9791 5590 9am and 3pm Monday to Friday. You can reach us via email - sales@ozgeneralstore.com.au. You can order online at www.ozgeneralstore.com.au anytime.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(213)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From my first enquiry to my purchase…

From my first enquiry to my purchase this company has been great, ordering my product in and staying in touch with me right up to being contacted that my products are now available and ready for postage
Thank you so much, i really appreciate the ease of buying my products through your company

19 June 2026
Rated 5 out of 5 stars

Great experience

Great experience! Ordering online was quick and easy, and my pickup was ready on time with no hassle. The staff were friendly and efficient, and the whole process was smooth from start to finish. The item was exactly as described, and the pricing was very competitive compared to other stores. I’ll definitely be ordering from here again. Highly recommend!

19 June 2026
Rated 3 out of 5 stars

I marked you down by a couple of stars…

I marked you down by a couple of stars only because your delivery contractors took a week and a half to get my purchase to me. I ordered the saw the weekend before last and they only said they'd picked it up two days ago!

18 May 2026
Rated 3 out of 5 stars

The dairy gown arrived as ordered

The dairy gown arrived as ordered, although we were hoping it would be heavier weight it was as described. The postage was ridiculously expensive for the item and has discouraged us from purchasing from this store again

12 May 2026
Rated 5 out of 5 stars

Excellent product and delivery

I wanted to replace a covered cat bed for one of my cats. They are all rescues, and like a safe place to sleep. I was so excited to find this cat bed again!
It arrived in excellent condition, and I am delighted with it. Thank you.

24 April 2026

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