I really loved how you simplified the "finding my shade" experience. It was much easier than other companies. I didn't get frustrated trying to find my match. It also helped that you had people applyi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would have gave you a five star , but it what's hard to order?\nBecause I give us different numbers for our face and I had to keep doing the quiz, and it never gave me the number, so it took 3 weeks... See more
Company replied
The shopping experience online has been easy and very convenient. I’m spending more than I usually would on make up , but you guys always have great sales and coupons! When I did have to return a prod... See more
Company details
Information provided by various external sources
High-standards makeup with the same swagger and substance as the bold, unapologetic women we created it for. Highly pigmented, high-quality product. Check out our hottest goodies at ilmakiage.com.
Contact info
10012, New York, United States
- customerservice@ilmakiage.com
- ilmakiage.com
4.3
Excellent
97K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the products
I love the products, they are definitely suited to my skin type. Keep it up!!!
5 September 2026
Waiting to try
6 September 2026
Terrible
Terrible. I wanted a person. This always happens. My credit card was hard fed 54.45. Now I get a confirmation at another price. Am I being charged twice?
6 September 2026
Amazing products and customer service 👌
26 February 2026
Scam make up does not have great…
Scam make up does not have great coverage not what I expected
5 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great customer service
A free try before you buy is a great idea especially when buying make up on line.
6 September 2026
Reply from IL MAKIAGE New York
Thank you so much! We absolutely love to hear this! 🤍
Overall IL MAKIAGE is an amazing…
Overall IL MAKIAGE is an amazing company. Every experience I've had through them has been top tier, chef's kiss, EXCEPTIONAL! From having a mail(man) issue, to getting my purchase sent right back! I'm truly in LOVE with the Power Lip (Lip Conditioning Mask). I put it on before I go to bed every night and wake up to the softest, most supple lips of my life! The Power Redo (Anti-Aging Blur & Smooth Wrinkle Filler) really does make my skin appear fuller, smoother and taunt! It also goes under my make-up seamlessly! My new go-to tanning product is now, officially the Magic Moisturizing Sun Foam. It gives me the most beautiful golden tan and it lasts me for a full 10 days. 10 DAYS!! I'm not even joking! I absolutely LOVE it!
30 July 2026
Reply from IL MAKIAGE New York
Thank you so much for your love and support! We're thrilled to hear you’re enjoying all your products from us. We can’t wait to help you discover even more favorites in the future! 🤍
Amazing customer service
Amazing customer service, and even more amazing product. It’s a staple in my routine that I truly can’t go without!
5 September 2026
Reply from IL MAKIAGE New York
Thank you so much for your thoughtful feedback! We're so happy to hear you felt confident in your order! ❤️
I have ordered makeup in the past
I have ordered makeup in the past, and I am always impressed with the efficacy and ease of placing order.
5 August 2026
Reply from IL MAKIAGE New York
We're delighted to hear this! We truly appreciate your support 🤍
great offers for subscription...great…
great offers for subscription...great products
5 September 2026
Reply from IL MAKIAGE New York
We're delighted to hear this! We truly appreciate your support 🤍
Easy to navigate
5 September 2026
Reply from IL MAKIAGE New York
Thank you so much for your thoughtful feedback! We're so happy to hear you felt confident in your order! ❤️
All these women my or nearing my age…
All these women my or nearing my age promoting it? Nope. False advertising. Thanks Allyson Hannigan. Duping people . Bad on me for believing, but never got the package. Then never saw an advertisement in my you tube feed again or ever since. I did get a refund, so that's good.
6 December 2025
Unprompted review
The customer service was very attentive…
The customer service was very attentive and recognized the experience I had with the product. I like the product but overpriced because it was overly packaged not good with the environment not sustainable.
30 January 2026
Il Makiage is a great company
Il Makiage is a great company. The products are top notch. The service and communication are the best. Great customer service. I have ordered products from this company for several years and they have always been very professional and responsive.
5 September 2026
Unprompted review
I have been a customer for a few years…
I have been a customer for a few years now and was disappointed to discover a broken bottle when I opened the packaging resulting in a mess of makeup covering shards of broken glass.
Initially in one of the team members was quite unhelpful. After reviewing my account, the company sent a replacement.
5 September 2026
I like the foundation
I like the foundation; however, I've tried several shades and Il Makiage hasn't been able to get the shade right. I'm taking a break from the foundation, and may be back to try a different shade......
5 September 2026
You need to stop with all the…
You need to stop with all the automation correspondence.
5 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.