Hultens Reviews 

Do not buy online!!! THIS IS S SCAM and police should investigate. Never received my order (which was expensive) and customer service not contactable. Honestly the worst and they should not be allowed to sell online or at all!

Worst service ever!!! It’s like fraud.

I told you to hold it right after 1 minute I ordered it because I won’t arrive in the spot that early, but you didn’t.
So now it has arrived but I’m still 1000 km away from it….
So it will be returned and you are wasting my money because I paid a lot for the DHL shipping fee!!!!

Omg how bad could it be

Supersnabba! Tack!!!

My experience with Hulténs has been extremely disappointing.

The Cane-line sofa was delivered with the wrong frame, even though I received confirmation that the correct product had been ordered. Since then, resolving the issue has been incredibly frustrating.

I have called Hulténs three times and sent several emails, but the communication has been very poor. They have promised to come back, but they never do. I have also included Cane-line in the mails, but they have have not responded. Despite all my efforts, I still have no information about whether the correct sofa is being manufactured, when it will be delivered, or even if it is coming at all.

Meanwhile, Hulténs has kept my money, and I am left without the product I paid for. A premium brand should provide premium customer service, especially when it makes a mistake. Their only written respond was where they told that they are sorry about their mistake and try to find out where it has happened.

I cannot recommend Hulténs based on the way this case has been handled.

Found a furniture that is not easy to find in stores here in town, fair price and look probably even better than in the pictures :-) fast delivery too.

Difficult company to deal with.
Purchased a “Dynbox”, problems from the start with slow delivery. It arrived damaged (& I wasn’t impressed with the quality). Communication to arrange a return and a refund was extremely slow and frustrating. They use a chat (no email) function which they simply do not respond too.
I only got my money back by threatening, given it was 4-5 weeks after I received the item, to make a credit card claim. And they have still not been touch… no return confirmation or anything.. just money back on my card. Very poor customer care attitude.
I would recommend you purchase elsewhere if you want any after sales service.

Thank you for the good service, Product order and description require a description. The only minus is the shipping company used by the company (PostNord). Their service should be used with reservation.

This company is a nightmare and a scam.I’ve order a Brafab Keeper box and they send me a fake box from the brand Keter. When I’ve complained they wanted me to pay for a return of a fake product. They also claimed that it’s the same as I had ordered. They agreed in the end that I could return the box free of charge. It arrived back to them over a week ago but still, my return haven’t been processed.

Fabulous product, Great Customer Service. Delivery time too long.

One of the items I wanted to buy was, as if turned out, out of stock - but I could still add it to the basket and pay for it.
To pick up the shopping, I had to write to the service department if I could pick it up - there was no email about this.
And the pick-up was so old fashioned : first, you go to the store to get a printout of your order, and with the printout- you go to the warehouse.
Too much time for the customer spent on bureaucracy.

Bra produkt som leverade som utlovat!