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See what reviewers are saying
Very happy with my hoodie thank you . I have purchased a few times and never had an issue . The other review on here looks like same person twice ..Online business have to be strict with returns wh... See more
Company replied
I really like how thick and warm the long zippered hoodie dressing gown is HOWEVER the zip does not work properly and keeps getting stuck. I couldn’t get a response from customer service so have reso... See more
Company replied
Absolutely love this hoodie — unbelievably cozy and so comfortable. The soft, plush fabric and fluffy trim make it feel like a warm hug, perfect for lounging at home or chilly mornings. The fit is rel... See more
Company replied
Company details
- #32 of 41 best companies in Clothing Store
- #2 of 2 best companies in Children's Clothing Store
- #10 of 12 best companies in Men's Clothing Store
- #18 of 26 best companies in Women's Clothing Store
- #2 of 2 best companies in Youth Clothing Store
Written by the company
Contact info
Australia
- hoodiehaven.com
3.9
Great
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great product
Great product. I love the long hoodie it keeps you lovely and warm. It was quick to arrive. Will definitely be buying another for back up
13 October 2025
Reply from .
Thank you so much, Julie.
We’re glad you love the long hoodie.
Warmth and comfort are the goal.
Great to hear delivery was quick.
A backup is always a smart idea.
Love these snugg and comfy oodies
Love these snugg and comfy oodies…warm and cozy. AND delivered in a short time!
Five plus plus stars.
13 October 2025
Reply from .
Thank you for the amazing review.
We love hearing this.
Snug, warm, and cozy is the goal.
Great to hear delivery was fast.
Five plus stars means a lot to us.
Not really happy
I was under the impression that it opened in the front and was not a pullover. More photos or description would help. I have not worn it because it is a pullover.
31 October 2025
Reply from .
Hi there, thank you for your review.
The pictures on the product page clearly show that this style does not have a ZIP and there are MORE than enough pictures to show this .We do offer a zip-front style for customers who prefer that option.
We encourage reading the product details before ordering, as each style is different un fortunatley we are unable to read it for you ...
Reply from .
Hi Russell, thank you so much for your kind words.
We’re really happy to hear you loved the softness and the quick delivery.
It means a lot to us.
Warm regards,
Hoodie Haven Team
I bought these for presents for my dear…
I bought these for presents for my dear friends.
18 September 2025
Reply from .
Hi Carol, thank you so much for your lovely review.
We’re delighted you chose these as gifts for your friends — that means a lot to us.
Warm regards,
Hoodie Haven Team
I purchased for present which I will…
I purchased for present which I will give to my Grandson in April 2026. It looks great & I am sure he will love it!
1 September 2025
Reply from .
Hi Carol,
What a thoughtful gift! We’re so glad you’re happy with how it looks, and we’re sure your grandson will absolutely love it when he receives it in April. Thank you for choosing us for such a special present. 💙
Hoodie Haven Team
Reply from .
Hi Janelle,
Thank you so much for your kind words! 🥰 We’re thrilled to hear you’re loving how soft it is. Enjoy every cozy moment wrapped up in it. ❤️
— Hoodie Haven Team
I had no problems doing my order or…
I had no problems doing my order or getting to where they were .very quick delivery also.i just love my two thanks again
28 August 2025
Reply from .
Thanks so much for sharing this! We're thrilled to hear everything went smoothly with your order and that your hoodies arrived so quickly. 🙌 So glad you love both of them—enjoy staying cosy! ✨
Reply from .
hank you so much for your kind words, fallowfarm. We’re delighted to hear your order arrived quickly and that you’re loving the quality. Enjoy your cozy moments, and thank you for choosing Hoodie Haven.
Reply from .
Thank you, Mandy. We’re so pleased to hear everything arrived on time and met your expectations. We truly appreciate you choosing Hoodie Haven and hope you enjoy every cozy moment.
I purchased the long hoodie with zip…
I purchased the long hoodie with zip front…best ever.
Came within time stated..absolutely love it..
28 August 2025
Unprompted review
Reply from .
Hi Barb,
We’re so happy you love your long zip-front hoodie! Great to hear it arrived on time and is keeping you cozy—enjoy every snuggly moment ahead. ✨
Awesome so warm snug and comfortable
Awesome so warm snug and comfortable, love it. Recommend to anyone.
30 August 2025
Unprompted review
Reply from .
Hi Kim,
So glad you’re loving the cozy vibes! Nothing better than being warm, snug, and comfy—thanks for sharing the love and spreading the word. ✨
This hoodie actually feels like heaven
This hoodie actually feels like heaven
13 August 2025
Unprompted review
Reply from .
Hi Stah,
So glad to hear you’re loving it! That “heavenly” feel is exactly what we aim for—cozy comfort at its best. Thanks for sharing your feedback! ✨
Awesome Hoodie!
I am so thrilled with my full length zip up Hoodie! Warm as toast, love the full size pockets, and yes, it does glow in the dark!!! lol
I'm so short that going upstairs is a bit of a risk, but so worth the trouble! I just love being able to keep my feet as warm as the rest of me when curled up in the evenings... can recommend them! Hoodies rule!
12 August 2025
Unprompted review
Reply from .
We’re thrilled you’re loving your full-length zip hoodie! The glow-in-the-dark stars and big pockets make for the perfect cozy setup. Just watch those stairs—the extra length definitely brings maximum warmth and a bit of extra adventure. Thanks for the glowing review (literally)! ✨
Great customer service
Great customer service. My original order was incorrect sending me the standard length instead of the extra long. However, accidents happen and the correct order was quickly corrected at no inconvenience to me. It’s a great product, thick, warm and cosy and extra long. 5 stars
1 July 2025
Unprompted review
Reply from .
Thanks so much for your understanding and kind words! We're really glad we could quickly make things right and that you're now enjoying the extra-long coziness just as intended. Appreciate the 5 stars and your support!
– Hoodie Haven 💖
I love my hoodie.
I love my hoodie. It is so warm and comfortable. I don't want to take it off. It was an effortless purchase and was delivered on time.
16 July 2025
Unprompted review
Reply from .
Thank you so much for the kind words! We're thrilled to hear you’re loving your hoodie — sounds like it’s become your new favourite 😄 So glad the process was easy and delivery smooth too!
– Hoodie Haven 💖
Starry Hoodie
I was so thrilled to receive my hoodie - it is so warm cozy and I didn't even know that the stars on the hoodie glowed in the dark - that is so awesome and I just can't stop smiling and giggling at the same time. And my cat thanks you LOL
30 June 2025
Unprompted review
Reply from .
This absolutely made us smile — thank you! We’re so happy you’re loving your hoodie (and the surprise glow-in-the-dark stars!). Sounds like it’s bringing joy to both you and your cat 🐾😂 Enjoy every snuggly moment!
– Hoodie Haven ✨
Fast delivery and excellent product
3 June 2025
Unprompted review
Reply from .
Thanks so much for the great feedback! We’re so glad you were happy with the fast delivery and love the product. Enjoy every cosy moment!
– Hoodie Haven 💖
Easy to order
Easy to order. Quick delivery.Bought for my husband who absolutely loves it.In Tasmania it can be cold.He wears it all the time doesn’t need to put on heating.Going to buy myself one.
18 June 2025
Unprompted review
Reply from .
Thanks so much for the lovely review! We’re thrilled your husband’s loving his hoodie — especially in that Tassie chill! Sounds like it’s doing a great job keeping him warm without the heater. Can’t wait for you to get one too — you deserve the cosy treatment!
– Hoodie Haven 💖
I love the length of the Hoodie..
I love the length of the Hoodie but... It needs to be a bit wider.. I have put on a bit of weight after chemo but what I love is the stars glow in the Dark & it's nice & warm..
14 June 2025
Unprompted review
Reply from .
Thank you for sharing your honest and heartfelt review. We're so glad the length, warmth, and glow-in-the-dark stars brought some comfort your way. We truly appreciate your feedback on the fit — we'll definitely pass it on to our team. Wishing you continued strength and cozy moments ahead 💛
– Hoodie Haven ✨
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