Konges Sløjd Reviews 

719
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers had a great experience with this company. Customers consistently praise the wonderful product quality, gorgeous designs, and wonderfully soft fabrics that make dressing little ones an absolute joy every single day. Shoppers frequently highlight the exceptionally fast delivery service and seamless online shopping experience that makes purchasing items extremely convenient. Some reviewers were not happy with the customer service, noting that getting assistance with product returns or tracking delayed orders could be quite frustrating and slow. A few consumers also experienced extended wait times for their packages to arrive and faced unnecessary difficulties resolving issues with the support teams.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, beautiful... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the craftsmanship, soft... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently highlighting fast logistics and... See more

Customer service

Clients share ambiguous opinions on customer service, with experiences varying widely among reviewers. Many... See more

Order

Users describe ambiguous interactions with order, experiencing varied communication and fulfillment issues.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am obsessed with all the adorable prints. I buy so many outfits for my daughter from Konjes Slojd. For a while it was tough to get it shipped to the US but now that it’s back I am buying everything... See more

Company replied

Rated 5 out of 5 stars

This jacket is wonderful! My daughter is completely in love with it—it is officially her favorite item in her wardrobe. It is incredibly soft to the touch and looks absolutely beautiful on her. The q... See more

Company replied

Rated 5 out of 5 stars

I loveeee Konges, it’s one of the first brands i chose for my little girl and since then i never stopped choosing it over and over again , bue side not only I love the designs so does my daughter and... See more

Company replied

Rated 5 out of 5 stars

I just love to buy from Kongens Sløjd the most beautiful baby clothes on the market , i didnt know they shipped to iceland until now so i will definitely be buying from here from now on. Lovely cost... See more

Company replied


Company details

  1. Fashion Designer
  2. Baby Clothing Store
  3. Baby Store
  4. Children's Clothing Store
  5. Clothes and Fabric Manufacturer
  6. Toy and Game Manufacturer

Written by the company

Welcome to the official brandsite of Konges Sløjd of Copenhagen. Browse the entire collection and shop online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

719 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(719)

178 reviews in the last 12 months

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Rated 1 out of 5 stars

1 star – £260 order arrived with missing items and Konges Sløjd refused to help



I spent over £260 on an order from Konges Sløjd for two personalised bags that were specifically needed for an international flight.

The parcel was handed over during heavy rain, the courier dropped it at my door and immediately ran back to the van. When I opened the parcel for the first time, the bottom of the box was already wet, the tissue paper inside was wet, and the two bags I had ordered were missing.

I contacted Konges Sløjd immediately. Initially they said they would investigate with the warehouse and courier, but then repeatedly insisted that I had left the parcel outside after delivery, despite me correcting them multiple times and explaining that this was not what happened.

They also claimed the parcel had been “signed for”, even though I was never asked to sign for it. I repeatedly requested the proof of delivery and the signature they were relying on, but this was never provided.

Rather than taking responsibility as the retailer for an order that arrived with missing contents, they simply told me to pursue the courier myself and refused both a replacement and a refund.

The most frustrating part wasn’t just the missing items—it was having to repeat the same explanation over and over while my concerns were ignored. This was a very disappointing customer service experience, and I have now had to pursue the matter through my card provider under Section 75.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Rain set with fleece

I ordered a rain set for my daughter, its perfect and very practical. The fleece is not loose so she can put it on herself. She just turned 3! Ofc the design is cherry on top. Kids appropriate, colorful and practical. Whats not to like.
Great customer service as well.
Fast shipping. 🥰
10/10!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Recommend!

I love to buy clothes for my son from Konges Sløjd. The delivery was very fast. I fully recommend.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

I’m still preggy but couldn’t wait to…

I’m still preggy but couldn’t wait to finally get all the beautiful stuff from konges.
I was already sure the quality of the products was high since I used to gift lots of stuff to all my friends and sisters kids, and now it’s the turn of my baby girl!
I love konges slojd

5 September 2026
Unprompted review
Rated 2 out of 5 stars

Delivery took a very long time

It’s been 14 days, but my package still hasn’t been delivered.

20 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Irina,

We’re really sorry to hear that your order has taken so long to arrive. We completely understand how frustrating it must be to wait 14 days for your package.

We can see that you have already been in contact with our Customer Service team, who have looked into the shipment and its tracking. They found that a change to the delivery was requested by the recipient on August 20. When a delivery change is requested, the courier needs to re-sort the package to a new location or delivery date and reprint the necessary shipping labels and documents. Unfortunately, this has caused the delay you have experienced.

The good news is that your package is back in transit as of today, and we’re keeping our fingers crossed that it will reach you very soon💫

We’re truly sorry for the inconvenience and appreciate your patience and understanding.

If you have any further questions or need any additional help, you are of course always very welcome to reach out to our Customer Service team again.

/Konges Sløjd🍒🍋

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I absolutely love Konges Sløjd products! The quality is excellent, and the designs are so cute and beautifully made. I also had a small issue with a set of cutlery, but their customer service was fantastic and they replaced it without any hassle. Really happy with both the products and the service. Highly recommend! ❤️

2 September 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Mavelle,

We’re so happy to hear how much you love your Konges Sløjd products❤️

It’s wonderful to know that you appreciate the quality and thoughtful designs, and we’re especially glad we could help with the cutlery set. Thank you for your kind words and for recommending us, it truly means a lot🫶

/Konges Sløjd🍒🍋

Rated 5 out of 5 stars

Lovely products & Great customer…

Lovely products & Great customer service!

2 September 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Jana,

It’s wonderful to hear that you’ve had such a positive experience with us✨ Thank you for your kind words about our products and customer service, we truly appreciate it🥰

/Konges Sløjd🍒🍋

Rated 5 out of 5 stars

We have shopped with Konges Sloejd for…

We have shopped with Konges Sloejd for the past three years since my baby was born. We absolutely love their products and they ship tariff free to the US very quickly.

31 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Elisabeth,

Thank you so much for your lovely review😻 We’re so happy to hear that you’ve been shopping with us for the past three years and that you continue to love our products. It means so much to be part of your family’s journey from those very first baby days🌈🦢

We’re also delighted to hear that you’ve had such a smooth and speedy delivery experience to the US. Thank you for your continued support and for choosing Konges Sløjd💞

/Konges Sløjd 🍒🍋

Rated 5 out of 5 stars

Great shopping experience- products

Great shopping experience- products, packaging, shipping and customer service . Konges slojd is my favorite kids brand, and I’m a returning customer. Amazing and unique products and styles for both girls and boys. My kids and I are always excited about the new package coming!

1 September 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hej Jenny,

Thank you so much for your wonderful review🎀 We’re so happy to hear that you enjoy the whole experience with Konges Sløjd, from our products and packaging to shipping and customer service✨

It means so much to us that Konges Sløjd is your favorite kids’ brand and that you keep coming back to us. Knowing that both you and your little ones get excited when a new package arrives is the sweetest compliment📦🧸💕

Thank you for the lovely stars and for being part of the Konges Sløjd family!

/Konges Sløjd 🍒🍋

Rated 5 out of 5 stars

Honestly

Honestly, being able to buy Konges Slojd pieces has been a dream come true. I love all the designs, the quality of each piece, and every detail, which are incredibly well thought out. I live on the other side of the world, so it was hard for me to imagine owning them. Everything arrived in perfect condition, well packaged and protected. Each collection is a dream! It has become my favorite brand for my children and for my inner child. The excitement I get from seeing each design in the collections is something very few brands can achieve in me!

1 September 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Alicia,

Thank you so much for such a heartfelt review🥹💗 It truly means the world to us to hear that Konges Sløjd has become your favorite brand for both your little ones and your inner child✨

We’re so happy that the thoughtful details, beautiful designs and quality bring you so much joy, even from the other side of the world! 🌎🎀 Knowing that each collection gives you that feeling of excitement is the sweetest compliment we could receive.

Thank you for letting us be part of your journey and for the beautiful stars⭐️🫶🏼

/Konges Sløjd🍒🍋

Rated 5 out of 5 stars

The clothes and accessories have cute…

The clothes and accessories have cute and creative designs; great quality. Delivery has always gone without issues.

28 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Jonna,

Thank you so much for your lovely review✨ We’re so happy to hear that you love our cute and creative designs and that you’re happy with the quality. It’s wonderful to know that your deliveries have always arrived smoothly too🥰

/Konges Sløjd🍒🍋

Rated 5 out of 5 stars

My most favorite kids clothing brand!

My most favorite kids clothing brand! Love the quality of the products, the way they look and how the kids wear it. Its nostalgic, cute and diverse. Simple yet elegant. It doesn’t matter how big my order is, it’s like they treat it with priority. I always receive my products super fast and faultless. One time i had placed an order that also included a product that was no longer in stock. They found out, reimbursed and also gave me a discount for my next purchase as a way to make things right. Overal a great brand and worth every penny!! I have used and washed sooooo many products sooooooo many times. I have a baby and a toddler and everything looks just as great as when it came in.

31 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi YGO,

Thank you so much for this incredibly lovely review🥹🤍

It truly means so much to us to hear how much you love Konges Sløjd and that our designs, quality and timeless aesthetic have become such a big part of your little ones’ everyday life ✨

We’re especially happy to hear that our products continue to look beautiful wash after wash, even with a baby and a toddler 🧸 And we’re so glad we were able to make things right when an item was unexpectedly out of stock.

Thank you for your kind words and for choosing Konges Sløjd again and again. It means the world to us🫶🏼

/Konges Sløjd🍒🍋

Rated 5 out of 5 stars

I love this brand

I love this brand, they have great quality things and the designs are perfect. Appreciate the craftsmanship that is behind it.

25 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Lenka,

Thank you so much for your kind words🧚 It means a lot to hear that you appreciate both the quality and design of our products.

We put a great deal of care and craftsmanship into everything we create, so it’s wonderful to know that this shines through. Thank you for your support🥰

/Konges Sløjd🍒🍋

Rated 5 out of 5 stars

I always enjoy shopping on KS

I always enjoy shopping on KS. The pages are simple, the product descriptions are detailed, and the sizes are accurate. The logistics are especially fast! Even when shipping to Poland, I usually receive my package in 2-4 days. I love seeing my daughter wearing cute clothes and dresses from KS, and I've also bought many to take back to China as gifts for my friend's daughter.

23 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Lulu,

What a wonderful review to receive😻 It makes us so happy to hear that you enjoy shopping with us and find our website, product descriptions and sizing helpful. And how lovely that our pieces have become favorites for your daughter, and even gifts for friends’ little ones in China🎀

Thank you so much for your continued support and for sharing such thoughtful feedback with us. It truly means a lot🦄

/Konges Sløjd🍒

Rated 5 out of 5 stars

Our top

This is the brand I’ve been using since my baby was born, and now, at 1.5 years old, Konges Sloejd is still my absolute favourite and makes up a large part of his wardrobe. I love the beautiful, quirky style and, most importantly, how soft and comfortable the materials feel. The sizing is generous, which is a big plus too. Such a lovely brand with a great balance of style, quality and comfort! ❤️

23 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Irina,

What a lovely compliment to receive❤️ It means so much to hear that Konges Sløjd has been part of your little one’s wardrobe since he was a baby, and that you’re still loving our pieces 1.5 years later.

Thank you for noticing the details that mean so much to us, from the playful designs to the softness, comfort and quality. We’re truly grateful for your support🦖

/Konges Sløjd🍒

Rated 1 out of 5 stars

I placed an order of 5 items and after…

I placed an order of 5 items and after 2 weeks I am still waiting and nobody is giving me any solution for my package that is lost

9 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Natalia,

We’re sorry to hear that you’ve experienced delays with your order💔 We have been in contact with you by email to help resolve the situation and have also followed up with the carrier.

According to the carrier, a request was made to change the delivery details of the shipment. Unfortunately, this is not something we have control over once the delivery has been changed, but we have of course taken the matter further with the carrier to investigate what has happened.

In the meantime, we have also suggested a solution to help move things forward. We’re currently waiting for your reply so that we can find the best way to resolve the issue with your package.
We hope to have this sorted for you very soon💫

/Konges Sløjd🍒

Rated 5 out of 5 stars

Lovely clothing of good quality

Lovely clothing of good quality, shipped and delivered quickly. My daughter loves them!

22 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hej Laura,

So lovely to hear that your daughter is enjoying her new favorites💕 Thank you for your kind words about the quality and delivery.

We’re delighted that you’re happy with your purchase, and we hope she’ll enjoy wearing them for many happy days to come👗🌈

/Konges Sløjd🍒

Rated 5 out of 5 stars

At home we are all big fans of Konges…

At home we are all big fans of Konges Slojd. The design, the quality and the creativity, we absolutely love it.

22 August 2026
Unprompted review
Konges Sløjd logo

Reply from Konges Sløjd

Hi Daniela,

It’s wonderful to hear that Konges Sløjd has become a favorite in your home🥰 Thank you so much for taking the time to share such kind words with us.

It truly means a lot to know that you appreciate our designs, quality and creativity. We’re so happy to hear how much you love Konges Sløjd🫶

/Konges Sløjd🍒

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