The Principal Accounts Manager, James Park, was a massive help, and completed our order incredibly efficiently. He remained attentive to our firms ideas and was always open to our changes. His swift c... See more
Company replied
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Review summary
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My dealings with James have been great. James was very responsive to all of my questions regarding the supply of 110 "Aroma" stainless steel coffee cups. Our logo was applied to the coffee cups, and... See more
Company replied
Such a great experience dealing with flash bay. Erwan made everything so simple and I had a very short deadline and he exceeded expectations well before. I’m very glad that I chose them for our... See more
Company replied
James made the whole process so easy, even with our last-minute order for conference merchandise. The products look fantastic, and I really appreciated his responsiveness, flexibility and help getting... See more
Company replied
Company details
- Drives and Storage Service
- also in
- Business to Business Service
- Computer Accessories Store
- Gift Shop
- Hobby Store
- Promotional Item Store
About Flashbay
Written by the company
Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.
Why Choose Flashbay?
- Fastest Lead Times
- Free Samples (Next Day)
- Instant Quote (in 15 min.)
- Factory Direct Prices
- 10 Unit Minimum Order
- Direct Manufacturer
- ISO 9001:2015 certified
- 10 Year Warranty
Get Quote
Written by the company
Contact info
Flashbay Pty Ltd, T2.301 Kon-Tiki Business Centre, Tower 2, Level 3, 55 Plaza Parade, 4558, Maroochydore, Australia
- contact@flashbay.com
- flashbay.com.au
5.0
Excellent
12K reviews
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We’ve had a fantastic experience with…
We’ve had a fantastic experience with Flashbay. The customer service is always friendly, efficient and reliable, and the products are consistently excellent quality. We’ve just received our second order and couldn’t be happier. It’s great to find a company you can trust to deliver quality products every time, and we’ll definitely be ordering again!
5 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amazing service and genuine care
The service provided was extraordinary and my conversations over the phone with Jayden were very helpful. His email responses were very prompt.
3 November 2026
Reply from Flashbay
Dear Narelle,
Thank you for such fantastic feedback. Jayden will be delighted to know you are satisfied with his work and customer service. We hope to hear from you again should the requirement arise.
Many thanks,
Flashbay Team
Reply from Flashbay
Dear Marilyn,
Thank you for your great feedback. It's great to hear you like our service and we look forward to hearing from you again soon.
Many thanks,
Flashbay Team
Erwan was fabulous to deal with
Erwan was fabulous to deal with, very quick service and clear communication. Would highly recommend!
28 October 2026
Reply from Flashbay
Dear Keryl,
Thank you for your excellent feedback. Erwan will be delighted to know you are satisfied with his work and customer service. We're looking forward to working with you again in the future.
Many thanks,
Flashbay Team
Very helpful and fast service
Very helpful and fast service, great to work with, quick design turnaround
28 October 2026
Reply from Flashbay
Dear Tiffany,
Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.
Kind regards,
Flashbay Team
Reply from Flashbay
Dear Customer,
Thank you so much for the positive feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We hope to hear from you again should the requirement arise.
Many thanks,
Flashbay Team
Great Customer Service
I received quick responses, great service and they even went out of their way to send me a sample for sizing that I could return. Great prices and quality.
26 October 2026
Reply from Flashbay
Dear Lauren,
Thank you for your great feedback. We are glad you found the samples useful in making your selection and we hope to hear from you again should the requirement arise.
Kind regards,
Flashbay Team
Great Communication and Fast Service
Krystal was a pleasure to work with! She was attentive and cared about our order and was so lovely to speak with!
The items arrived were of the quality and design expected as well as incredibly quick and prompt service.
I would use Flashbay again.
27 October 2026
Reply from Flashbay
Dear Iesha,
Thank you for such fantastic feedback. Krystal is a valued team member, and she will be delighted to know you are satisfied with her work and are happy with the final product. Looking forward to the next time we work together.
Many thanks,
Flashbay Team
Great comms and quality!
Great communication, quality product.
We ordered team drink bottles and all our staff are really happy with the quality.
22 October 2026
Reply from Flashbay
Dear Kathleen,
Thank you for your excellent feedback. It is our pleasure to know you are satisfied with the personalized water bottles and the customer service you received. Thank you for trusting Flashbay.
Kind regards,
Flashbay Team
Reply from Flashbay
Dear Brent,
Thank you for your great feedback. We are really glad that you are happy with the product and the service that you received. We look forward to working with you again in the future.
Many thanks,
Flashbay Team
Very quick in responding to queries and…
Very quick in responding to queries and making adjustments, items arrived before the due date and everything looked great!
22 October 2026
Reply from Flashbay
Dear Angela,
Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.
Kind regards,
Flashbay Team
Great Experience with James!
The Principal Accounts Manager, James Park, was a massive help, and completed our order incredibly efficiently. He remained attentive to our firms ideas and was always open to our changes. His swift communication made the process incredibly smooth. Thanks James!
21 October 2026
Reply from Flashbay
Dear Amy,
Thank you for the glowing review! James will be delighted to know you are satisfied with his work and customer service. We appreciate your business and look forward to working with you next time.
Many thanks,
Flashbay Team
Fantastic products and excellent service
James made the whole process so easy, even with our last-minute order for conference merchandise. The products look fantastic, and I really appreciated his responsiveness, flexibility and help getting everything ready in time. A smooth experience from start to finish. We’ll definitely be coming back for our conferences next year. Highly recommend!
20 October 2026
Reply from Flashbay
Dear Mina,
Thank you for your excellent feedback. James will be happy to hear you are satisfied with the efficiency of his work and customer service. Looking forward to the next time we work together.
Kind regards,
Flashbay Team
Great to work with
They are a great company to work with. We needed customised badges for an event. James Park was very helpful and professional. He promptly provided quotes and answered my questions. The badges produced were of high quality. He delivered what he promised. Great customer service! Will definitely choose them again.
20 October 2026
Reply from Flashbay
Dear Customer,
Thank you for such fantastic feedback. James a valued team member, and he will be delighted to know you are satisfied with his work and the quality of the final product. We look forward to working with you again in the future.
Many thanks,
Flashbay Team
Enamel keychains and keychain cards
Really happy with how my enamel keychains and keychain cards came out. Jayden was really easy to deal with and helped ensure my designs suited the product really well. Will be coming back for future orders.
30 September 2026
Reply from Flashbay
Dear Lachlan,
Thank you for your excellent feedback. Jayden will be delighted to know you are satisfied with his work and customer service. We appreciate your business and look forward to working with you next time.
Many thanks,
Flashbay Team
Jayden was amazing!
Jayden was very helpful. quick in response and able to offer everything I was looking for. Products are great quality and exactly what the team and I were looking for.
16 October 2026
Reply from Flashbay
Dear Tara,
Thank you for your great feedback. Jayden is a valued team member, and he will be delighted to know you are satisfied with his work and are happy wit the final product. We hope to hear from you again should the requirement arise.
Many thanks,
Flashbay Team
Great response times
Great response times, hassle free and clear timelines that you can trust in.
20 September 2026
Reply from Flashbay
Dear Tahlia,
Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.
Kind regards,
Flashbay Team
Good communication
Good communication; product arrived on time (in fact earlier than promised)
15 October 2026
Reply from Flashbay
Dear Arlene,
Thank you so much for the positive feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We look forward to working with you again in the future.
Kind regards,
Flashbay Team
James and the team were very helpful
James and the team were very helpful, samples arrived quickly and some late changes I asked for were handled with ease. Delivery arrived on time and product quality seemed very good.
14 October 2026
Reply from Flashbay
Dear Brett,
Thank you for your excellent feedback. James will be happy to hear you are satisfied with his work and the quality of the final product. Thank you for trusting Flashbay.
Kind regards,
Flashbay Team
Reply from Flashbay
Dear Christine,
Thank you for your great feedback. James will be delighted to know you are satisfied with his work and customer service. We look forward to working with you again in the future.
Many thanks,
Flashbay Team
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