Ezy Tax Online Reviews 

1,165
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast, highly efficient, and reliable service that handles complex tax obligations smoothly. Many people mention that the entire process feels remarkably straightforward and entirely stress-free from start to finish. Some reviewers were happy with the professional staff members who provide detailed guidance and personal attention. Consumers also appreciate how simple the online platform is to navigate, saving them significant time and effort compared to traditional methods. Individuals continually value the prompt communication, friendly interactions, and meticulous handling of their important documents year after year.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that everything is handled... See more

Staff

Consumers find staff to be positive, highlighting exceptionally friendly, knowledgeable, and prompt service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tomoko provided outstanding service. He handled my enquiry regarding the tax assessment well. He provided a very detailed explanation regarding the assessment and the reason for the FY outcome; wh... See more

Rated 5 out of 5 stars

Ezy Tax Online is a very good service, which saves my time and effort, saves my trip to my Accountant. The service is very efficient and effective. It reviews my data deeply and comes up with excelle... See more

Rated 5 out of 5 stars

My experience with them was very EZY! Highly recommended. Last financial year I owed the government 3800 but this financial year I got about 500 back. Thanks to their service. The person assigned to m... See more


Company details

  1. Accounting Firm
  2. also in
  3. Business Center
  4. Business to Business Service
  5. Tax Advisor
  6. Tax Preparation
  7. Tax Preparation Service

Information provided by various external sources

Trusted by over 5000 tax payers and 500 businesses every year. Ezy Tax Online is a leading online tax & accounting service for all of tax payers all over Australia powered by public practice accounting firm and registered tax agent, Ezy Tax Solutions Pty Ltd. Not just a public practice accounting firm, we are a tax specialist accredited by two Australia biggest tax expert bodies, The Tax Institute and National Tax and Accountants’ Association (NTAA). Ezy Tax Online is low cost solutions and unlike other low cost providers, Ezy Tax Onlline is not copy and paste or DIY tax return. Our tax consultants prepare your tax returns, NOT computer automated tax return service. Ezy Tax Solutions Pty Ltd has been independently assessed by Compass Assurance as meeting the requirements for certification against the internationally the recognized standard for quality management (ISO9001). Very few accounting firms can meet ISO9001 Quality Assurance Systems certification in Australia.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,165)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

never give a star because my tax never…

never give a star because my tax never lodged i have receive my tax from other agent and i have 100%full refund but this agent they cancel my tax because the visa i was under but they never know every visa is difference status.

Thank you

20 October 2026
Ezy Tax Online logo

Reply from Ezy Tax Online

As we cannot guarantee the refund, we could not accept the engagement. We did not attend your tax matter, and you are not eligible to provide the feedback. It is appreciated if you remove this.

Rated 5 out of 5 stars

Easy-to-use platform and quick services

I've been using Ezy Tax's service for several years and the experience with them has continue to be better every year. Easy-to-use platform and quick and accurate services. Highly recommended.

12 October 2026
Rated 1 out of 5 stars

Rude staff and incompetant

Rude staff and the workers dont know what they are talking about. Get ready to get screwed over abd pay thousands more thsn you should because they dont clsim what they shoulf and are lazy.

20 October 2026
Unprompted review
Ezy Tax Online logo

Reply from Ezy Tax Online

Please contact the correct company. We are Ezy Tax Solutions Pty Ltd, not Cairns Ezy Tax. We are not related.

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with Mr. Kaya. He is always very professional, efficient, and incredibly quick to respond. Everything is handled smoothly and promptly, which makes the whole process so easy and stress-free.

I really appreciate his excellent service and would highly recommend Mr.Kaya and the team. Definitely five stars!

14 September 2026
Rated 5 out of 5 stars

Tax return

The accountawho handled my tax affairs was very quick, meticulous and timely. Tax returns computations were done in a timely manner.

21 August 2026
Rated 5 out of 5 stars

The company name says it all!

My experience with them was very EZY! Highly recommended. Last financial year I owed the government 3800 but this financial year I got about 500 back. Thanks to their service. The person assigned to me took care of it within a couple of days. Since I recently moved to Australia and still not confident doing this myself, I am grateful how easy it was and speedy with them.

9 August 2026
Rated 1 out of 5 stars

Rubbish

Absolute rubbish

9 August 2026
Ezy Tax Online logo

Reply from Ezy Tax Online

I am sorry to hear that. We cannot follow what clients wish but have to follow taxation law as well.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look