Everi Reviews 

Failure to deliver on time. Repeated cancellations. Impossible to contact customer services in a meaningful way. AVOID at all cost do not trust your business to this totally unreliable delivery service.

This company is run by the most unprofessional people or person on the planet they have not replied to my review or sent me my parcen they should be closed down bunch of id*#ts SEND ME MY PARCEL NOW PLEASE HO7TGAOOO6T87073
Avoid this company at all cost

I do not recommend this company. Their driver, Stephen in Horley is abusive and rude. Throws parcels down, argues and calls customers stupid. Then revisits properties for round 2.

Left last two deliveries left at wrong address! Good job they were honest and bought the goods to me!
Evri sort yourself out! Disgusting service

Im actually lost for words how bad they are, royal mail, inpost, DPD haven't had issues so far, but evri its all the time, its unbelievable, I'll be avoiding in the future

And yet again another “missing” parcel from Everi. I have lost count of how many parcels I have lost because of them!
What a joke of a company!
I wish I have an option not to get anything delivered by them. Absolutely RUBBISH company

Courier stole the package first time. Delayed by two weeks. Terrible customer service.

Lost my parcel the first time. Was investigated then found…driver then lied about a delivery attempt. Not the first time won’t be the last. Do not use the company if possible

This company is absolutely rubbish, every time something is delivered through Evri it’s always delayed even if you have paid for it, why companies use this company is beyond me.

My last non delivery really does say it all, as the woman delivering generally has always been a dead loss in that she rarely rings the door bell and goes round the back to throw my parcels over my 6 foot fence. However, this last time my parcel address had an incorrect Postcode and so the road name did not tie up with it. At 11:58 I had the email saying ‘The parcel is out for delivery between 11am and 1pm’ and one minute later at 11:59 I had ‘The parcel has been delivered at 11:55’ and the ‘Proof of delivery’ photo was an all black, blank photo. So I went outside and checked both the front and both sides of my back garden fence and no parcel was to be found. It was then on re-reading the emails I noticed the incorrect Postcode. So I looked up that Postcode and there was 61 addresses it could have gone to on a road name which was not mine. I then contacted EVRi who said only the seller could raise the issue. So I gave the seller all the info and they asked EVRi to give them the address of the Postcode where it presumably was delivered. From then onwards the seller hit a stone wall with no answers forthcoming other than it had been delivered and to the sellers credit, they sent me the goods again, but this time using ParcelForce. If I could EVRi would not have received the one star I gave.

Self employed drivers. Paid rubbish money per parcel. Given too many parcels to deliver. You will never get a personal experience, like the other delivery companies.
Plus, it’s not, EVRI’s fault, but the companies using EVRI, for delivery of your parcel. Obviously, companies can waste money to pay out for refunds

Evri email me on 10th Aug say parcel will be delivered that day no sign of parcel now 13th website saying at depot, ridiculous this is nit the first time had problems

This is the worst delivery company ever.
They keep regularly trying to delivery to work place after opening hours.
They have been told this numerous times but still continue to deliver when closed. Idiots

Terrible service. Every parcel has always been days late. Twice this week on 2 separate orders have been late. Im still waiting for the second to be delivered. Even though its guaranteed next day delivery. Plus their chat bot is completely shocking. And there's no way to speak with advisors. This is a company that should never had existed

These people are thieves! Twice last and again today. They never delivered my items. First they reported my item was damaged on transit. Second they reported false delivery. Today, they took a foto of my supposed item left in my porch. I don't even know the colour of the said poch. It was not my poch or front door! I have camera outside my front door. No evidence of them being there. Yet they sent me an email with false foto and marked item as delivered! I had two people reporting similar issues with one reporting having to confront one of the delivery drivers when he delivered an item, took a foto, walked away then walked back to pick the item until she confronted and stopped him! They are thieves, watch out! ⚠️

In relation to the response you gave me earlier. No need to include a link to your chat bot or telephone No' or the incencere apology you'd written. I SAID YOU KEEP THAT RED NOTE THAT £50 YOU REFUSE TO REFUND/COMPENSATE ME WITH! that's from me to you because I feel sorry for you. To me that's money well spent as so I don't ever have to deal with you again. Your going to need it a lot more than I bro,enjoy

ordered an item from you around two months ago, and according to your tracking system, the parcel was marked as delivered. However, I have never received the parcel.
The delivery “photo” you provided is extremely unclear and blurry. It does not clearly show my property, the parcel, or any identifiable delivery location. I cannot understand from the photograph where the parcel was supposedly delivered.
On the day the parcel was supposedly delivered, I was at home all day. Nobody knocked on my door, rang the doorbell, or attempted to contact me. There was also no notification or any clear indication of where the parcel had been left.
It has now been approximately two months, and I have been trying to contact you repeatedly to resolve this issue, but I have received no proper response or assistance from you.
I have neither received the parcel nor been given any valid evidence that it was delivered to me. I therefore need you to investigate this matter immediately and either provide clear proof that the parcel was delivered to my address or arrange a full refund/replacement.
Please treat this as a formal complaint. I would appreciate a prompt response and a proper resolution to this issue.

Delivered wrong building wrong door...happens time & time again & I'm supposed to chase my parcel from wrong address!! Cannot get the drivers to understand I'm in a block of 12 FLATS NOT A HOUSE!! Have added extra instructions to no avail...they havnt foned me back didn't last time either...very poor service & no help given...frustrating & v.unhappy I've evan asked companies NOT to use EVRI

The most inefficient and incompetent company in the UK. Late deliveries caused by holding onto parcels for multiple days. This company will seriously damage the online shopping experience. The business model is ridiculous. My review does not reflect the drivers. They are obviously treated unfairly. The government needs to shut this company down.

My parcels out for delivery, I'm at home waiting, I've been given a 1hr slot. Then all of a sudden, within that hour, they tell me they tried to deliver and I wasn't in. Absolute lies, I sit in the kitchen where the front door is and its wide open. Unbelievable service, Royal mail all the way for me now., this companies rubbish.