Green Reviews 

690
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 372 reviews, reviewers overwhelmingly had a great experience with this company and its services. Customers frequently praise the professional staff and installation crews for their incredible helpfulness, efficiency, and smooth execution throughout the entire process. Consumers consistently mention that customer support representatives are very responsive, clear, and prompt when answering questions and organizing quotes. Some reviewers were not happy with administrative follow-through, noting unexpected communication delays, long wait times, and persistent errors in account setups. Others also mentioned that emails were occasionally ignored and that receiving helpful responses or proper documentation after the initial installation proved difficult.

What people talk about most

Service

People report positive experiences with service, highlighting the seamless and professional installation... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Product

Reviewers highlight ambiguous aspects of product performance, with experiences varying significantly among... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive and knowledgeable support... See more

User experience

Customers had positive experiences with user experience, highlighting a smooth, seamless, and well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great experience with Green.com.au . Ryan was our main contact, we discussed what we wanted, and Ryan was able clearly explain what we needed to get the best outcome for us. He was clear concis... See more

Rated 5 out of 5 stars

We had a battery system replaced at our home by Green.com.au It was a very simple process to discuss our previous system and upgrade to new one. The new system is an Alpha ESS Smile 5 with 26kw ca... See more

Company replied

Rated 5 out of 5 stars

Very easy process to determine battery size and installation requirements. The installation was smooth and efficient with no issues at all. Very happy with the battery and app now being almost complet... See more

Rated 5 out of 5 stars

Very easily contactable business. If I couldn’t get through due to Green bring busy they would always ring back within a very short period. Usually within 10 minutes. The crew that came out and did... See more

Company replied


Company details

Written by the company

Green.com.au installs Solar, Solar Batteries, Heat Pumps, EV Chargers (and much more!) helping Aussies save money and the environment. In a world clouded by the shadows of economic crises and climate change, it’s easy to believe that making a positive impact with your actions is like holding up an umbrella in a meteor shower. We get it, but fear not! The shining light of change is easier to harness than you might think. Enter solar, the not-so-secret-weapon to help you see the end of financial and environmental doom and gloom. And no, we’re not talking about pointing your buns to the sun, so keep your pants on and take of that foil hat. Adding solar to your roof, harnessing renewable energy, saving on your energy bill and doing your bit for the planet might all sound like coo-coo talk if you’re not on the train to transformation, but you can be certain that even the smallest change will generate positive impact. You don’t need to live of the land, start hugging trees or walking around without your shoes on - although going green sure is a step in the right direction for our planet and your pockets. What does it mean to ‘Go Green’? Well, it’s not about watching along as the world drives you crazy; it’s taking power into your own hands and switching on the light for a brighter future. So, ditch the salt lamps, don’t worry about charging your crystals and join 1 in 3 Aussie households, as we lead the charge and make a change for good. Maybe Solar's not so crazy after all. The time is now, Australia... Just go Green.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

690 reviews

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This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(690)

333 reviews in the last 12 months

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Rated 5 out of 5 stars

Worth it!

We recently had Green install a 5.7kW solar system with a Tesla Powerwall 3, and overall we’ve been very happy with the experience.

From the initial consultation through to installation, James and the team were professional and easy to deal with.
Everything was explained clearly, and the process was straightforward from start to finish.
Being part of a strata scheme, they were patient and understood that our project would take time.
They provided everything required for approval and the install team was very happy to take strata’s requests into account.

The installers arrived as arranged, did a neat and tidy job, and took the time to explain how the system and Tesla app work. It was reassuring to have everything properly set up and explained before they left.
Post install follow up to have everything finalised & activated was quick and easy.

The 5.7kW solar system and Powerwall 3 are working really well for us and it’s great to be able to use our solar during the day, store the excess in the battery and reduce our reliance on the grid overnight.
Thank you Green

28 August 2026
Rated 5 out of 5 stars

What a team

What a team. They took down my old panels and replaced them with new panels. They also installed battery and it is a very neat and professional installation. The many boxes foam packaging plastic bags tape. All the cuttings from the wiring were all collected and taken away and there is nothing left on the ground. The installers were approachable and they answered any questions I had for them highly recommended.

27 August 2026
Rated 5 out of 5 stars

From my first contact with Greens

From my first contact with Greens, it was nothing but a pleasure to be dealing with a company who is so professional,honest & so helpful. I have no trouble in telling my family & friends how great they are. As I stated earlier, from first contact to the finish of the job, was a wonderful & rewarding. Thank you Greens.

19 August 2026
Rated 1 out of 5 stars

Sales prorcess was excellent, after service is horrible

Sales prorcess was excellent, but the installation caused leaks in roof. The hole they drilled for cables from the solar panel into my roof was not sealed properly. Slow leaks eventually discovered after stain on my roof. Tried to claim with the company since 2024 (the were named as Teho), showed all photos. Eventually they told me the installer no longer working with them, asked me to submit the claim. Long story short, I get a handy man to inspect and fixed the issue, sent them the invoice as requested. They ghosted me despite multiple follow up email. Today, they sent me an email and say following up on outstanding matters, and asked me to provide proof that the installation directly cause the leak?? I got all the photo of the sealing got a hole and water drips from the hole that the cable comes in at the roof tile!

anyone want to know more information, I am happy to provide all email conversation! Now planinng to go for consumer affairs and also VCAT...

31 August 2026
Unprompted review
Green logo

Reply from Green

Hi Quinch,

We understand a roof leak is frustrating, but your system was installed in March 2023, and this issue was first raised with us in May 2024, more than a year after installation.

We were still willing to look into it, but given the time between the installation and the leak being reported, we do need evidence showing the leak was directly caused by our installation before we can accept responsibility for the repair cost.

That’s not us trying to avoid the issue. It’s simply the fair process when a roof leak is reported long after the work was completed, as leaks can be caused by a number of things over time.

If you can provide evidence that the leak was caused by the solar installation, our team can review it properly and work through the next steps with you.

- The Green Team

Rated 5 out of 5 stars

Satisfied customer!

Excellent communication. Arrived on time. Wonderful customer service. Worked efficiently and cleaned up job site completely. Highly recommend!

24 August 2026
Rated 5 out of 5 stars

Wow Wow Wow!

Wow! We bought a house 8 months ago and I knew I wanted to get solar. I researched so many companies that came up on my socials but everything seemed to be off shore or the quotes were exorbitant.

I finally came across Green and I have been impressed with every aspect of the process.
From the first phone call with Ryan to the final contact for handover. Ryan took care of everything from the builders insurance to booking the install date.

It was the smoothest and simplest process! On the day there were about 6 young guys turn up right on time and started as soon as their feet hit the ground. I have had a lot of tradesmen over the years…. These guys were the most respectful young men I’ve ever dealt with. They removed their shoes before coming inside without even asking, they were polite whenever communicating with me. Upon leaving, they showed me how to use the app, and they cleaned up every bit of rubbish and took it with them!

Ryan has gone above and beyond to help me since handover upon having issues with a blackout. I emailed him on a Friday night and he responded without hesitation and has since had everything sorted out.

Couldn’t fault these guys if I tried!!!!

24 July 2026
Unprompted review
Rated 4 out of 5 stars

Give the local Lads a go

The installation went well. The team were efficient, tidy & answered questions. We found the App a little confusing once installed & began tracking electricity. It showed the battery at full capacity when on 7kw & some puzzling spikes with no apparent reason. The system would benefit from a 7kw Inverter when starting the A/C so that it doesn’t draw from the grid. Help with downloading & explaining the App would be good for ‘older’ types. Maybe this could be done through the Installer if there were no time constraints. To this point we are quite happy & have received good support from Anika. The overall cost was very competitive & we liked that the Company was led by a couple of ‘Aussie’ lads. Honesty is a big part of the project for us also.

14 August 2026
Rated 5 out of 5 stars

Was very fast overturn the…

Was very fast overturn the communication was great out standing and the installer Matt was brilliant knows his work and works swiftly all expectations would and have recommended to others thanks again

13 August 2026
Rated 5 out of 5 stars

Great communication, install and products

Very easy process to determine battery size and installation requirements. The installation was smooth and efficient with no issues at all. Very happy with the battery and app now being almost completely self sufficient. Glad we chose Green and would highly recommend to family and friends.

5 August 2026
Rated 5 out of 5 stars

My experience with Green was…

My experience with Green was exceptional,
Communication, returning phone calls was excellent & demonstrated a willingness resolve /answering any of my questions or Queries.

10/10 Green👍

Russell Gillingham

4 August 2026
Rated 5 out of 5 stars

I heard about Green from John Cadogan…

I heard about Green from John Cadogan on his you tube channel and I have been more than happy with Green
I requested a quote for a battery for my solar system and acceptance of there quote the whole experience was more than satisfactory from delivery of the battery to installation was perfect
The installation team were exceptional and I have no hesitation in recommending Green
Actually my next door neighbour on my recommendation is having a battery installed
Cheers
Brendan Chappell

11 August 2026

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