EcoOrigin - Energy Upgrade Experts Reviews 

I Do Not Recommed This Company.

I Paid initial deposit on 28th of November 2025 to EcoOrigin to install Rinnai multihead split system in my house under Victoria government heating rebate. Initially, I was promised installation will be within two weeks after initial deposit but installation was done on 10th of March 2026. I paid the remaining balance 19th on March 2026. On 22nd of March I noticed A51 Error on all 4 indoor units. On 22nd March, I emailed about the error. I did not receive any reply. On 9th of April, I sent a text message, I did not receive any response from the company. Then I rang EcoOrigin the same day. They said they will contact me. I did not receive any response. Then on 5th of May, I sent another email.

Finally, on 1st June, tech came to fix the problem, he could not fix the problem. Then on 16th of June a technician from Rinnai came to my property to fix the AC problem. He told me problem is due to poor installation and I need to contact EcoOrigin. I have emailed EcoOrigin many times requesting to resolve the problem. It has been more than four months, I am still waiting for the AC to be fixed.

17/08/2026

Do Not Deal With this Company

I recently had a new air conditioner installed through EcoOrigin and the entire experience was incredibly smooth. The installation team arrived on time, worked quickly, and did a very neat, professional job setting up the unit.

On top of the great workmanship, they also took complete care of the government rebate process for me. They handled all the tedious paperwork in the background, which saved me a ton of time and hassle. It’s rare to find a company that makes both the hands-on work and the admin stuff this easy. Highly recommend EcoOrigin if you want a stress-free upgrade!

They delivered and installed my heating and cooling system on time and with high standard and professionalism. I recommended them greatly.

Got a Panasonic ducted system installed by EcoOrigin and honestly, they did a great job. The team was on time, easy to deal with, and the installation was clean and well done. They explained everything properly and the system’s been working perfectly so far. Would definitely recommend them!

I do not recommend working with this company.

They have failed to pay installers on time and do not handle payments professionally. In my experience, they use contractors but delay or avoid payments, which has resulted in financial loss on our side.

Unfortunately, we had a very negative experience and felt taken advantage of.

In particular, dealing with Tilak was disappointing. While he may appear cooperative initially, our experience suggests otherwise, and we found the conduct untrustworthy.

This is shared to warn others—please proceed with caution before doing business with them.

👎👎👎👎👎👎👎👎

Air tech Victoria

We engaged with EcoOrigin to Install Rinnai multi split 3 units and installation day had 45° temperature, my wife and I fully expected the installation to be postponed and understandably so. Instead, the team arrived early with smiles on their faces, keen to make sure we had all the information we needed. Nick and his team got straight to work despite what was truly a horrendous day.

I still can’t quite believe that we’re now sitting in a perfectly temperature-controlled home, with our 8-month-old baby fast asleep in a comfortable 26° bedroom all thanks to the team pushing through under such tough conditions.

It’s been a wonderful experience from start to finish. Thank you again to Nick and the team!

I had an amazing experience with EcoOrigin from start to finish. The whole process was handled professionally and smoothly.

A big thank you to the sales team, especially Darsh, who took care of everything from the very first call all the way through to the final installation. He explained the quotation clearly, helped me understand the pricing, and guided me through the best product options for my home.

Also a special thanks to John, the installer, who did a wonderful job. The installation was done beautifully and everything was completed perfectly and neatly.

The whole team was friendly, professional, and very helpful throughout the process.

DO NOT RECOMMEND.
Unsafe. Unqualified. Rude & derogatory comments about house members. Illegal refusal of compliance documentation, until after CAV and ESV got involved. Many breaches of consumer law and rights. Left tiles out of place on the roof, causing additional damage after rain. Could write a novel on the issues. All being handled with CAV and ESV etc.
But don't want anyone else to suffer this stress and issues.

I have engaged Ecoorigin for our heating system replacement, they were attentive to enquiry and guided me with ducted and non ducted heating cooling electric systems. we chose 5 units where 2 for lounge and 3 for bedrooms.

highly recommend ecoorigin.

EcoOrigin made it very easy to organise the VEU rebate for reverse cycle Carrier ducted system. The sales rep I was in contact with was very friendly and provided great service. He was also constantly in contact during and after the process to ensure things went smoothly.

We recommend EcoOrigin for a competitive price, over the phone help and a professional product installation.

Our gas ducted heater stopped working and we contacted ecoorigin on 28th June and they understood urgency and sent tradesman late evening, assessed our property and booked job for next day morning. within a day they replaced our system with 3 multisplit reverse cycle ACs. happy with their work, will recommend them

I am very satisfied with the air conditioning upgrade at my house. The electrician Patrick was very polite and did a quick and efficient job. I am totally satisfied and happy to receive the service provided by EcoOrigin.

Under VEU rebates ecoorigen installed 21kW Midea multiple split system with 4 indoor heads. System is working perfect, happy with outcome plus tradies who did the job were friendly. Thanks ecoteam

We had our split system installed today. The team was very efficient and organized. Left no mess. They cleaned up after themselves also.
Very happy with the service and would highly recommend this Company.

Quick installation. Didn’t take as long as I expected.
Two very pleasant, helpful people from close to this Region.
Couldn’t fault them.

i recieved a new a/c at 71 cornwall ave hamilton valley 2641 nsw .was installed by clint and his team'
and was very impressed by his work vin quirk




impressed with the finished article vin quirk

Very happy with the LED lights. These guys were professional prompt and explained well about initiative. Electrician was efficient, polite and helpful. Thank you Eco Origin for installation at our office.