Bhumi Organic Cotton Reviews 

463
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 421 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of fabrics, noting that clothing and bedding feel soft, comfortable, and breathable for daily wear. People often mention that items are durable, stylish, and perfect for a sustainable wardrobe. Buyers appreciate thoughtful designs and nice packaging that enhance their overall shopping journey. Some people were dissatisfied with delivery times and customer support. Consumers noted long delays in receiving orders, missing items, and difficulties communicating with the team to resolve shipping issues. Reviewers also experienced unhelpful responses when trying to track down delayed packages.

What people talk about most

Product

Consumers find products to be of exceptional quality, praising the soft, breathable, and comfortable organic... See more

Quality

People report positive experiences with quality, highlighting that items are exceptionally soft, breathable,... See more

Order

Reviewers share mixed feedback about their order experiences, reflecting a wide range of outcomes. On one... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a wide range of differing... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many consumers praised the exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'll keep reaching for comfort! 🌿🤍 My Bhumi Organics Ribbed Lounge Set and Fine Knit Pants are made with GOTS-certified Fairtrade organic cotton, so they're super soft, breathable, and perfect for a... See more

Company replied

Rated 5 out of 5 stars

I simply love my organic stripe essential t-shirt and even have the undies to match! The material is so soft and the quality is really beautiful. I have been looking for basics that are made from orga... See more

Company replied

Rated 5 out of 5 stars

Absolutely loving my new Bhumi pieces. I’ve been trying to be more intentional about adding organic, non-toxic pieces to my wardrobe, and I’m so happy with the basics I picked out. The quality is be... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the sets I got from Bhumi! They run large which actually was perfect for me as I'm currently pregnant and will be living in these easy, breezy sets! But more importantly, I am so grate... See more

Company replied


Company details

  1. #6 of 12 best companies in Bedding Store
  2. #6 of 10 best companies in Underwear Store

Written by the company

Sustainable Bedding Bath, Basics & Sleepwear - Experience sustainable luxury with Bhumi. Sleep better knowing every Bhumi purchase has a positive environmental & social impact. All our products are ethically made in Fairtrade factories using premium organically grown long staple cotton, NO harmful pesticides, NO toxic dyes, NO child labour & NET ZERO carbon emissions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

463 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(463)

419 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing is an understatement

After two weeks of no indication the order was being processed I tried many emails and telephone calls .
I was given a variety of reasons for no indication which were somewhat contradictory of each other
My final interaction with a customer service officer was when she told me everyine else was patiently waiting to hear about their order
I requested a refund which I did receive

I wont be ordering online with Bhumi again

27 August 2026
Rated 1 out of 5 stars

⭐️ 0 stars if I could.

⭐️ 0 stars if I could.

Absolutely terrible experience. I spent $500+ on my order, and almost a month later, parts of my order still haven’t even shipped. Customer service has been frustrating, and the sale was advertised as “5 hours only” but was then extended for a full week despite them clearly not being able to handle the orders.

I’ve now had to request a full refund and cancel my orders. Completely unacceptable.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely loving my Bhumi bedding

Absolutely loving my Bhumi bedding! The organic cotton flannelette is incredibly soft and cosy, and I love how breathable it feels. The quality and neutral design are beautiful too. Such a lovely addition to our bedroom and we don’t wanna leave our bed!

15 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much, Vinnie. We love hearing that your Flannelette Bedding has made your bedroom feel so cosy and inviting that you never want to leave. We truly appreciate your support and hope the softness and breathability keep you beautifully comfortable through many restful nights ahead.

Rated 5 out of 5 stars

Comfort I'll keep reaching for. 🌿🤍

I'll keep reaching for comfort! 🌿🤍 My Bhumi Organics Ribbed Lounge Set and Fine Knit Pants are made with GOTS-certified Fairtrade organic cotton, so they're super soft, breathable, and perfect for anything from slow mornings to editing content. As a plus-size girl, I love how they feel and look. They're so soft and comfy for everyday wear! ✨️❤️

8 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your support, Hardini. We love hearing that your Ribbed Lounge Set and Fine Knit Pants have become pieces you can reach for through slow mornings, creative days and everything in between. It is especially wonderful to know you feel comfortable and confident in the fit. We hope they continue to bring a little more softness and ease to your everyday.

Rated 5 out of 5 stars

I love the amazing quality of their…

I love the amazing quality of their items i have a long sleeve shirt that i am absolutely obsessed with i got from them! Definitely going back!

1 July 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your support, Armani. We are so happy to hear that your long sleeve shirt has become a piece you are absolutely loving. Knowing the quality has you wanting to come back means a lot to us, and we look forward to bringing even more comfort to your wardrobe.

Rated 5 out of 5 stars

Great high-quality organic cotton…

Great high-quality organic cotton products, elevated elegant

17 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your lovely review, Luke. We are delighted to hear that you are loving the quality of our organic cotton pieces and their elevated, timeless feel. Thank you for choosing Bhumi and supporting thoughtfully made essentials designed to be enjoyed for years to come.

Rated 5 out of 5 stars

Love this company

Love this company, their mission & products. I’ve now done 2 orders and I absolutely love the quality and service.
Bhumi is definitely one of my favourite non toxic brands!

18 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your beautiful review, April. We are delighted to hear that after two orders, you are loving both the quality of your Bhumi pieces and the service you have received. It means so much to know our mission resonates with you and that Bhumi has become one of your favourite low tox brands. Thank you for choosing to support what we do!

Rated 5 out of 5 stars

I adore the bedding

I adore the bedding, and feel so good knowing I’m sleeping in non-toxic linen

1 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your beautiful review, Indianna. It means a lot to know that your Bhumi bedding brings you that extra sense of comfort and peace of mind each night. We hope it continues to make your bed a beautiful place to unwind for many years to come.

Rated 1 out of 5 stars

What a joke

What a joke! If it can be zero it will be zero. Promised an exchange at end of July, did not hear anything from them. I had to followed up cos I saw they were having a sale and viola, no stock!! Mind due the original purchase was back in February! And... this is the second request of exchange, they first approved it as the stock are available and after a few weeks not hearing anything, they finally sent the barcode for returning when the stock was returned, after a few weeks, got an email from them that there is no stock available and promised an exchange in July. What a joke!

24 February 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

We are genuinely sorry for how drawn out and frustrating this exchange has been. Having followed up repeatedly since your original purchase in February, only to be told the replacement was no longer available after previously being approved, is understandably disappointing. We should have communicated with you more clearly throughout this process. Please contact us at help@bhumi.com.au with your order details so we can review the full exchange history and work with you on the best available resolution. Thank you for bringing this to our attention and giving us the opportunity to address it properly.

Rated 2 out of 5 stars

The sleep sack is definitely not worth…

The sleep sack is definitely not worth the price they are charging. Quality is not good. Tried it and moved around only to have one of the seams rip. Should be reinforced. I provided feedback as requested for their website byt it’s not been included in their promos. Do not pay full price. Even the sale price is too much for this very thin and are quality organic cotton sheet.

20 July 2026
Unprompted review
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Reply from Bhumi Organic Cotton

We are sorry to hear your Sleep Sack developed a torn seam so quickly, Robyn. That is understandably disappointing, particularly when you expected the quality to reflect the investment. We appreciate you raising both the construction and your concerns about how feedback is represented. Please contact our Customer Experience team at help@bhumi.com.au so we can review the seam issue and work with you towards a suitable resolution. Thank you for giving Bhumi a try and for sharing feedback that helps us do better.

Rated 5 out of 5 stars

Love my Linen Sets

Absolutely love the sets I got from Bhumi! They run large which actually was perfect for me as I'm currently pregnant and will be living in these easy, breezy sets! But more importantly, I am so grateful that I have easy clothes to put on, feel put together, and are made from quality fabric! Can't wait to shop more of the range. My friends are already also shopping from Bhumi now too!

14 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your beautiful review, Natasha. We are so happy to hear that your Bhumi sets have been the perfect fit during your pregnancy and are keeping you comfortable while helping you feel effortlessly put together. It means so much to know you are enjoying the quality of our fabrics, and we are especially grateful that you've shared Bhumi with your friends too. Thank you for your support, and we look forward to bringing you many more beautifully made pieces to enjoy.

Rated 5 out of 5 stars

I honestly don’t think I realised how…

I honestly don’t think I realised how much of a difference good pyjamas could make until I tried Bhumi.

They’re ridiculously soft and cosy, and I love knowing they’re made from organic cotton and in Fairtrade factories. But what I’ve noticed most is the difference when I put on a cheaper pair after wearing these. You can genuinely feel it! The softness, the quality and just how much more comfortable they are.

I’m definitely a convert. Once you’ve worn good quality PJs, it’s really hard to go back. 😂🤎

9 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your beautiful review, Rebekah. We are so happy to hear that your Bhumi pyjamas have completely changed the way you think about sleepwear and that you can truly feel the difference in their softness, comfort and quality. It means so much to know you appreciate our commitment to organic cotton and Fairtrade manufacturing. Thank you for your support, and we are thrilled to have you as part of the Bhumi community. We hope your pyjamas continue to bring you many cosy nights ahead.

Rated 5 out of 5 stars

So obsessed with the quality of Bhumi

So obsessed with the quality of Bhumi! I have a wide range of their products, from bedding to clothes and every piece is just gorgeous. I love the thought process that goes into each, not just how they look but the sustainability and longevity of each piece. Nothing goes unnoticed.

13 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your beautiful review, Heidi. We are so happy to hear that you are loving your Bhumi collection, from your bedding to your clothing, and that the quality and thoughtful design of each piece have made such a lasting impression. It means so much to know you appreciate our focus on sustainability, longevity and craftsmanship. Thank you for your support, and we look forward to creating many more timeless pieces for you to enjoy for years to come.

Rated 5 out of 5 stars

Love their organic linen sheets!

Love their organic linen sheets!! 100% worth it! And also the clothing. Nothing to fault, always reaching for the clothing.

12 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your lovely review, Rose. We are so happy to hear that you are loving your organic linen sheets and that your Bhumi clothing has become the pieces you reach for time and time again. Your kind words and support mean so much to us. Thank you for choosing Bhumi, and we look forward to bringing you many more beautifully made favourites to enjoy.

Rated 5 out of 5 stars

I recently got some flannelette pjs…

I recently got some flannelette pjs from Bhumi and I love them so much. They are super soft and breathable, I am actually obsessed.

5 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your lovely review, Cat. We are so happy to hear that you are loving your Flannelette Pyjamas and that their softness and breathability have made you obsessed with them. Your support means so much to us. We hope your Bhumi sleepwear continues to keep you cosy and comfortable for many nights to come.

Rated 5 out of 5 stars

I love my new sheets so much

I love my new sheets so much! The quality is amazing, soft on my skin as it is sensitive. Highly recommend

12 August 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you so much for your lovely review, Alysha. We are so happy to hear that you are loving your new sheets and that their softness has been so gentle on your sensitive skin. Your recommendation means so much to us. Thank you for your support, and we hope your Bhumi bedding continues to bring you many restful and comfortable nights.

Rated 5 out of 5 stars

Incredible quality underwear

Incredible quality underwear! The quality is genuinely unmated. I will be buying more so every single piece of underwear I own is bhumi 🫶🏼

12 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your wonderful review, Kaylee. We are so happy to hear that you are loving the quality of your Bhumi underwear and that it has made such a great impression. It means so much to know you are planning to make Bhumi your go to for every pair of underwear. Thank you for your support, and we look forward to helping you grow your collection.

Rated 5 out of 5 stars

The best organic cotton bedding ever

The best organic cotton bedding ever! It is so incredibly soft and the fact that it is low tox is even better!!

11 August 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you so much for your beautiful review, Summer. We are so happy to hear that you are loving your organic cotton bedding and that its incredible softness and low tox materials have made such a difference. Your kind words and support mean so much to us. We hope your Bhumi bedding continues to bring you many restful and comfortable nights for years to come.

Rated 1 out of 5 stars

Immoral business practices

I purchased nearly $400 worth of in stock bedding that was stated to take 3-5 business days to arrive to me. I got an order confirmation email confirming these details.
I did not hear another thing for many weeks so after attempting contact, I requested a chargeback as I required new bedding.
My bank approved the chargeback and I went on to purchase other bedding from another company.. which arrived the day after I ordered.
Fast forward another month.. and my bank informs me that Bhumi has challenged my chargeback. This is for an item ordered in June. An item that on my Bhumi account states as cancelled and that was never sent.. they are now attempting to get the money for a product they did not provide.
This company can not fulfill bedding orders as they state and are immoral in business.

30 June 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you for sharing your experience. We are genuinely sorry that an order placed for in stock bedding was followed by weeks without the communication or delivery you were expecting. We understand how concerning it would then be to see the chargeback challenged when your Bhumi account showed the order as cancelled and you had not received the goods.

We take concerns like this very seriously and would like to have the circumstances of the order and chargeback reviewed directly. Please contact us at help@bhumi.com.au with your order details so our Customer Experience team can investigate this with the relevant teams and provide you with clear information on what has occurred.

We appreciate you bringing this to our attention and would welcome the opportunity to ensure any outstanding matter is properly addressed.

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