Bents Webshop Reviews 

2,254
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

They have a good selection of squishy which my datter loves and the orders were fulfilled and shipped same day and delivered to nearby 365 discount the next day. Coming from the USA it is very rare an... See more

Rated 5 out of 5 stars

Incredible service, kindness and intelligence. They are extremely client oriented, and problem solving almost instantly. We should try to stop web shopping in foreign sites that report no benefits to... See more

Company replied

Rated 1 out of 5 stars

I do not recommend this shop. I ordered several items, but one item was missing. When I inquired, I was told that it was out of stock, but the website still says it is in stock. When I pointed this ou... See more

Company replied

Company details

  1. Toy Store
  2. Candy Store
  3. Game Store
  4. Novelty Store

Written by the company

BENT - Billigere End NormalT


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(2,254)

460 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They have a good selection of squishy…

They have a good selection of squishy which my datter loves and the orders were fulfilled and shipped same day and delivered to nearby 365 discount the next day. Coming from the USA it is very rare and welcome to be able to order something in denamrk and recieve the next day.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Got a defective product

Got a defective product. Sent a claim email the same day. But after 2 weeks no reply

4 August 2026
Unprompted review
Bents Webshop logo

Reply from Bents Webshop

Hello Johanna,

We have now responded to your email and created a **credit note for the entire order**, not just the defective product. The full amount will be refunded to the payment method used for your purchase.

We are sorry both that you received a defective projector and that your original claim was not answered in time.

We hope that our solution shows that we do take complaints seriously, even though we unfortunately failed to respond as quickly as we should have in this case.

Best regards,
**Camilla from Bents-Webshop** 🌸

Rated 5 out of 5 stars

BEST DANISH WEB SHOPPING

Incredible service, kindness and intelligence. They are extremely client oriented, and problem solving almost instantly. We should try to stop web shopping in foreign sites that report no benefits to Denmark. We should support companies like Bent so they grow with us. Congratulations!!!

8 July 2024
Unprompted review
Bents Webshop logo

Reply from Bents Webshop

Wow – thank you so much for your amazing words! 🇩🇰🙏
We’re truly honored to be called the best Danish webshop, and we appreciate your support more than you know.

We always do our best to help fast and keep things personal – and it means the world when it’s noticed.

Thanks for choosing to support a local business. We grow because of customers like you.

All the best,
Team Bent

Rated 5 out of 5 stars

good hobby articles and birthday…

good hobby articles and birthday presents for kids

27 November 2023
Bents Webshop logo

Reply from Bents Webshop


Dear Renu,

Thank you for your feedback! We're delighted to hear that you found good hobby articles and birthday presents for kids on our website. Providing a wide range of quality products for various interests and occasions is important to us, and we're glad to have met your expectations.

If you ever need more assistance, have questions, or want to share further feedback, our customer support team is always available to help you.

Once again, thank you for your support, and we look forward to serving you again in the future!

Best regards,

Team BENT
Bents-webshop.dk

Rated 1 out of 5 stars

I do not recommend this shop

I do not recommend this shop. I ordered several items, but one item was missing. When I inquired, I was told that it was out of stock, but the website still says it is in stock. When I pointed this out, there was no reply to my email.

13 November 2023
Bents Webshop logo

Reply from Bents Webshop

Dear mizuki828,

I'm sorry to hear about your negative experience with our shop. We apologize for the inconvenience you've faced with the missing item and the lack of a response to your email. This is not the level of service we strive to provide to our customers, and we take your feedback seriously.

We will investigate the issue further to ensure that such discrepancies between stock availability on our website and actual availability do not happen in the future. Additionally, we will address the communication problem to ensure that our customer support team responds promptly to inquiries and resolves issues.

If there's anything we can do to make this right or assist you further, please don't hesitate to reach out to our customer support team. We value your feedback, and we aim to improve our services to provide a better shopping experience in the future.

Once again, we apologize for any inconvenience you've experienced, and we appreciate your feedback.

Sincerely,

Team BENT
Bents-webshop.dk

Rated 5 out of 5 stars

Good quality fast delevery

11 March 2023
Unprompted review
Bents Webshop logo

Reply from Bents Webshop

Dear Elena,

Thank you for taking the time to leave a positive review of our products and service. We are glad to hear that you are satisfied with the quality of the items you received, as well as the speed of delivery.

We always strive to provide our customers with the best possible products and service, and we are happy to know that we met your expectations.

Thank you for choosing our shop, and we hope to see you again soon.

Best regards,
Bents webshop

Rated 2 out of 5 stars

The quality of the materials that we…

The quality of the materials that we bought were really low.

6 June 2022
Bents Webshop logo

Reply from Bents Webshop

Dear Sara,

Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the quality of the materials you purchased from us.

We take great pride in providing high-quality products to our customers, and we are disappointed that we fell short in this instance. We would like to learn more about your experience so that we can take steps to improve our products and services.

Please reach out to our customer service team at your earliest convenience, and we will do everything we can to resolve the issue to your satisfaction. (kontakt@bents-webshop.dk)

Thank you for bringing this matter to our attention, and we look forward to hearing from you.

Best regards,
Bents-webshop.dk

Rated 4 out of 5 stars

Fragten er alt for dyr

24 February 2022
Bents Webshop logo

Reply from Bents Webshop

Hej Agnes.
Det er desværre ikke os der sætter priserne på vores fragt. Men vi har forhandlet de bedste priser med vores fragt selvskaber.
Vi taber endda penge på vores fragt priser for at alle kan være med.
Mvh
Team BENT

Rated 5 out of 5 stars

Super.

Super fin handel

18 January 2022
Bents Webshop logo

Reply from Bents Webshop

Hej Thomas.
Tusinde tak for den flotte anmeldelse.
Mvh
Team BENT

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