ASC Water Tanks Reviews 

1,923
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members, very competitive prices across the catalog, and consistently prompt delivery times for water tanks and quality pumps. Many people really appreciate the knowledgeable customer support, professional advice provided by sales agents, and overall smooth online ordering process from start to finish. Though some customers experienced frustrating delivery delays, unexpected extra fee charges, or recurring product issues with their new pumps and heavy tanks. Consumers also mentioned occasional difficulties resolving warranty claims, receiving incorrect product specifications, or uncomfortable situations dealing with service technicians during home repair visits.

What people talk about most

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Consumers consistently... See more

Product

Clients share positive opinions on product, highlighting great prices and excellent quality. Consumers... See more

Delivery service

Consumers find delivery service to be efficient, highlighting prompt and extremely quick arrival times as... See more

Staff

People report positive experiences with staff, highlighting their great knowledge, polite service, and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

upgraded our old water pump which struggled to maintain pressure when two taps were on. Upgraded with the ASC M60/120 and couldn't be happier. Not only has pressure been restored, its also more... See more

Rated 5 out of 5 stars

Great experience with ASC. We were urgently after 2 x 3000L slimline tanks for a job and Justin was incredibly professional and helpful in assisting us to put choose the right tank, accessories and c... See more

Rated 5 out of 5 stars

Great quality tanks delivered by a friendly and knowledgeable driver. When there was a change in my plans ASC had no trouble changing my order. When there was a delay in delivery they supplied me with... See more

Rated 5 out of 5 stars

GARTH & JUSTIN IN SALES - ARE FANTASTIC. They are both Prompt, courteous and knowledgeable. Absolute pleasure dealing with them and ASC Water tanks... much appreciated, Regards. ADIL VARISLI -... See more



Company details

  1. #1 of 1 best companies in Rainwater Tank Supplier
  2. #2 of 2 best companies in Garden Building Supplier
  3. #1 of 1 best companies in Water Pump Supplier
  4. #1 of 2 best companies in Water Purification Company

Written by the company

ASC Water Tanks is your leading and trusted source for Water Tanks in Melbourne. We have supplied the Melbourne market for over a decade with high quality rain water harvesting solutions from trusted brands and manufacturers of water tanks and pump. We have tailored solutions for Melbourne’s climate and varied landscapes. Not all water tanks and pumps are suited in all places, and we make sure you find the right product for your application. For example, we use poly wet-end water pumps in areas close to the sea to prevent rusting. ASC Water Tanks knows Melbourne and Victoria so we have you covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,923)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

…Excellent service.

The pump that I needed was not in stock but the company organised their distributor to freight a pump directly to me. Excellent service and highly recommended.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

ASC was so easy to deal with I…

ASC was so easy to deal with I purchased a DAB water pump hundreds under what I was quoted from several businesses In my area paid for it Monday and it arrived Thursday morning. Ya can’t get any better than that . Highly recommended

26 February 2026
Unprompted review
Rated 4 out of 5 stars

The service we received was excellent.

The service we received was excellent.
The only issue was that the tank was delivered with only one fitting and that was for a gutter connection. This was a disappointment.
The driver was most helpful and arrived as expected. The tank is the right size and fits in well to replace the old tank.
I will recommend ASC Tanks. It would be helpful if the East Gippsland area standard shipment rate for this tank was reviewed as we are considered to be rural. There are nearly 50000 residents in our area.

12 February 2026
Rated 1 out of 5 stars

Stay away!!!

They sent me the wrong water tank and then refuse to waive delivery fees fos a new tank. They also charge $300 deliver fee per tank so it’s $600 delivery for two tanks although it’s the same delivery fee… big scam stay away!!!

2 February 2026
Rated 1 out of 5 stars

All fine until something goes wrong

Bought a Grundfos Unilift pump to pump grey water, no solids. Installed it, it lasted for 2 weeks before it seized. ASC now want me to return the pump at my cost (estimate $60+) AND pay them $50 to have a replacement sent (assuming Grundfos agrees it is covered by warranty). This adds $110 to the cost of purchasing this pump. I will NEVER buy a pump online again. I would highly recommend that you don't either. It is not worth the hassle if you need to make a warranty claim. They are heavy and costly to transport. The manufacturer refuses to include freight in the warranty and retailers seem to think it's acceptable.

2 January 2026
Unprompted review
Rated 2 out of 5 stars

I had a very bad experience with their…

I had a very bad experience with their submersible pump. first time they replaced it and second time just 6 months latter it stopped working again and had to return it and they refused to exchange it or repair it. being a builder and trading over $20000 per year, they lost me.

20 January 2026
Unprompted review

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