ASC Water Tanks Reviews 

1,923
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members, very competitive prices across the catalog, and consistently prompt delivery times for water tanks and quality pumps. Many people really appreciate the knowledgeable customer support, professional advice provided by sales agents, and overall smooth online ordering process from start to finish. Though some customers experienced frustrating delivery delays, unexpected extra fee charges, or recurring product issues with their new pumps and heavy tanks. Consumers also mentioned occasional difficulties resolving warranty claims, receiving incorrect product specifications, or uncomfortable situations dealing with service technicians during home repair visits.

What people talk about most

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Consumers consistently... See more

Product

Clients share positive opinions on product, highlighting great prices and excellent quality. Consumers... See more

Delivery service

Consumers find delivery service to be efficient, highlighting prompt and extremely quick arrival times as... See more

Staff

People report positive experiences with staff, highlighting their great knowledge, polite service, and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

upgraded our old water pump which struggled to maintain pressure when two taps were on. Upgraded with the ASC M60/120 and couldn't be happier. Not only has pressure been restored, its also more... See more

Rated 5 out of 5 stars

Great experience with ASC. We were urgently after 2 x 3000L slimline tanks for a job and Justin was incredibly professional and helpful in assisting us to put choose the right tank, accessories and c... See more

Rated 5 out of 5 stars

Great quality tanks delivered by a friendly and knowledgeable driver. When there was a change in my plans ASC had no trouble changing my order. When there was a delay in delivery they supplied me with... See more

Rated 5 out of 5 stars

GARTH & JUSTIN IN SALES - ARE FANTASTIC. They are both Prompt, courteous and knowledgeable. Absolute pleasure dealing with them and ASC Water tanks... much appreciated, Regards. ADIL VARISLI -... See more



Company details

  1. #1 of 1 best companies in Rainwater Tank Supplier
  2. #2 of 2 best companies in Garden Building Supplier
  3. #1 of 1 best companies in Water Pump Supplier
  4. #1 of 2 best companies in Water Purification Company

Written by the company

ASC Water Tanks is your leading and trusted source for Water Tanks in Melbourne. We have supplied the Melbourne market for over a decade with high quality rain water harvesting solutions from trusted brands and manufacturers of water tanks and pump. We have tailored solutions for Melbourne’s climate and varied landscapes. Not all water tanks and pumps are suited in all places, and we make sure you find the right product for your application. For example, we use poly wet-end water pumps in areas close to the sea to prevent rusting. ASC Water Tanks knows Melbourne and Victoria so we have you covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,923)

110 reviews in the last 12 months

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Rated 4 out of 5 stars

Would use them again

- Replied to inquiry via email (turn around could have been faster but its better than no reply)
- Good price for the Davey Pump.
- Fast shipping.

1 July 2026
Rated 3 out of 5 stars

Generally excellent company to deal with

I always use these guys when I need to buy a tank or rainwater related product. They're generally excellent to deal with. They were proactive and super helpful with a recent warranty claim (Good product but failed, not their fault). Last time not as good. Purchased a 10 micron rainwater filter in store. Took them a while to retrieve the product but they got it. Installed it but it only lasted a few months before becoming blocked due to my dirty water tank. Previous one lasted over a year. Realised when I reviewed my records they had given me a 1 micron filter. Simple mistake perhaps but it felt like maybe they they gave me what they had in stock rather than what I needed. Sales person did not pick up on my issue when I mentioned mistake on trying later to purchase the correct filter (No stock of the correct filter). Again, this company is generally really good.

3 July 2026
Rated 5 out of 5 stars

Lance

Lance was punctual, communicated clearly prior to arriving, and was a pleasure to work with in person. He took the time to thoroughly explain the immediate issue, outline potential future concerns, and detail preventative maintenance steps to help us avoid similar problems going forward.

The issue was fully resolved, and we are extremely satisfied with the service provided.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with ASC

Great experience with ASC. We were urgently after 2 x 3000L slimline tanks for a job and Justin was incredibly professional and helpful in assisting us to put choose the right tank, accessories and colour. The process was clear and easy to do over the phone with a much shorter lead time than other suppliers. Much to our surprise, we got a call from ASC saying they had created space to rush the tank production for us in time for our deadline.
We will definitely shop with ASC again. Thanks team.

1 June 2026
Rated 5 out of 5 stars

Lance the MVP

I’ve just had Lance perform some works on my faulty water tank. Lance was great to deal with. Contacted me over the phone and communicated when he would arrive and other things I needed to know. Lance was very punctual and polite during his work. He worked quietly and promptly. I am very happy with the work he performed and have no negative feedback on the work he did. If you are reading this Lance, thank you again mate.

13 July 2026
Unprompted review

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