Happy with the potential savings on our electricity bill. You really need to streamline your processes. I understand the need to verify my identity by asking for another phone number. When you rang ba... See more
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Company details
- #3 of 3 best companies in Housing Utility Company
- #3 of 3 best companies in Business Insurance Company
- #3 of 5 best companies in Electric Utility Company
- #9 of 10 best companies in Health Insurance Agency
- #3 of 8 best companies in Telecommunications Service Provider
- #1 of 1 best companies in Utility Contractor
Written by the company
We compare Australia’s leading providers to find you a better deal. We are an online comparison site that works to find you the best savings in Electricity & Gas, Insurance, Broadband and Financial services. Saving money couldn’t be easier. We search our panel of top providers to give you hassle-free peace of mind. Why Choose Us? – We have made a promise to Australian families to cut their utility bills so they can spend money where it is needed the most. 1. We are committed to saving you money. 2. We understand that your time is precious. As a one-stop-shop, we take care of the the whole process from start to finish is hassle-free. 3. You have access to thousands of different plans from the leading retailers in one place. 4. We believe in transparency with our 100% free service with no hidden charges. Our Experts are based in Australia which means that not only will you speak to someone in real time, but once you switch providers, there is no interruption to your service, meaning you have a worry-free experience.
Contact info
Level 2 134 Flinders St, 3000, Melbourne, Australia
- 1300786045
- muhammad@icause.com.au
- cheapbills.com.au
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Hoping the Time it took is worth the savings !!! I did not know the call was from “…
I did not know the call was from “ cheap bills”
Although great if I do actually save money
The process was too long and the multiple phone calls was a process that you totally wanted to dismiss
Hoping it’s worth the time and saving
Staff difficult to understand
Very professional service
Very professional service. Alex and team did what they said they were going to do.
Helpful with no issues
Helpful with no issues and saved me a lot compared to the energy provider i was using
Too many calls to get you to the next…
Too many calls to get you to the next phase and then a lack of communication once you sign up .
Harassment
the end result was OK but the continued and often terse "harassment" to deal with your company , especially by "Michael" was upsetting and unprofessional- I would like my number taken from your data base please
Don't tell lies about the rates.
They have helped me save money…
They have helped me save money consistently on electric and gas! Thank you!
Great friendly easy service and very…
Great friendly easy service and very helpful for me as not a great computer friend, thank you 😊
Happy to change provider
Happy to change provider. Your staff Answered all our questions slowly and patiently
Changing electricity suppliers was almost pleasant.
Changing electricity suppliers is always unpleasant and inconvenient, but I feel that CheapBills are the best at what they do. I was listened to and the responses indicated that the operators actually understood where I was coming from. BS was kept to a minimum and that was appreciated. Normally I want to hang up as quickly as possible.
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