Electricity Monster Reviews 3,627

Henjie was very competent. She really knew her stuff. She was so knowledgeable and friendly and extremely efficient. She found us a much better deal and saved us 100's of $$$$$$ a year and got us a s... See more

Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... See more

I spoke at length with Shannon who was very informative. She explained things in detail in a way that I could understand. At no time did I feel pressured which I believe is due to her professionalism... See more

Provided a succinct summary of the best options available (I checked against other aggregators and energymadeeasy.com.au), and an egift card on top! They are persistent with calls but when you engage... See more

Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... See more

I am willing to rate your service but I get annoyed when asked to explain my rating. This is my third attempt to rate you without comment & now I am commenting: My first rating was 5. My second r... See more

Marvin was very polite , helpful and he knew his product. He explains things well and he obviously has the personality and intelligence to connect with people - he not only explains things well but li... See more

I had Shannon explain some things more than once and she willingly did so. She is knowlegeable about the product and assisted me in a polite yet friendly manner. Overall, I believe Shannon to be a g... See more

Thank you very much for the professional service provided today by your employee, Honey. She was extremely helpful in explaining my bill and assisting me in making the right decision to sign up f... See more

Kezia was a great representative for Electricity Monster. She gave me the information I needed to make the swap from my current energy provider to a new one. She also guided me through the process to... See more

Excellent service, knowledge of products, clear and concise information. Chris was just wonderful in assisting me with what I required for electricity. All information was clearly explained to me. I s... See more

Chris went above and beyond to help me out finding an energy company that would not over charge me as I have spent a lot of money buying solar panels and battery with out getting the government subsid... See more

Joe Louis was incredibly helpful in finding me a better deal for my electricity and gas bill. She answered all my questions and made the transition to another company effortless. Thank you.

Keiza was amazing, I have made some huge savings on gas,electricity and internet costs Thank you!!

It took time over the phone to get all details reviewed for our former electricity provider. However, it was worth it to get a better deal. The customer support was efficient and effective. We’ll defi... See more

Thank you arvin and Ela. Both are very professional and friendly. They assist me in understanding what my options are, open disclose info for the customer. Kudos for the great team☺️

Asherah was a delight to speak to, and she was efficient and knowledgeable. Thank you! Overall, Electricity Monster had great offers, and I've had a positive experience with them.

Maria very very good excellent customer service she explained Every thing and if I didn't understand it she would explained it really well. Thank you maria for your help it was much appreciate... See more

Arvin was amazing and so helpful . He explained everything so clearly and was able to get me a better deal on my electricity and gas accounts. It’s refreshing to get such happy service . Thank you... See more

The rep was understanding and happy to call back at a more convenient time, I then spoke with Sara who was clear and patient and explained details well to me, the company provided a cheaper competiti... See more

Louis was great at helping me get the best offer for my electric and gas. He explained everything clearly and made the whole process easy to understand.

Thanks to Elicah for her patient and exceptional support. She clearly explained my current plan, proposed a better plan, and answered all my questions thoroughly.

Joe Louis was very helpful and friendly she got me a great electricity and internet deal and as a single mum saving money is always great. Thanks again Joe Louis Caunga 😁

Happy to recommend Electricity Monster. Good experience for us with concise explanations and answers to our queries. Sara was most helpful and Intent in finding us a better outcome. Will definitely us... See more

Very thorough whilst achieving a pleasing result with regards to my 4 energy accounts. Jason was very patient and polite during our lengthy interaction. Thankyou

Liam was an absolute gun, got us an amazing rate on gas electricity and NBN. Couldn't rate Liam high enough.

Chris was absolutely amazing he understand what i wanted and needed. He was absolutely brilliant i felt so comfortable and confident with him

Christian Dominic Porquez was very polite and patient when I needed more time to evaluate the offer. The electricity plan he came up with was much better than our previous plan, and appropriate for ou... See more

Tired of AGL ….seems to me all suppliers of power and gas are not that interested in keeping loyal customers….anyway thank you to Sara I switched today.

Louise was interested thorough & quick, as I let her know I was time poor. She met her agreements & I appreciated her time

Sara was fantastic with her knowledge and effectiveness in getting the best deal for my needs. Highly recommended

Very helpful and informative, also very patient with me as I tried to get my head around the maths!

Caller honey was very helpful and knowledgable, took me through the process easily, asked only relevant details, explained the product precisely.

Louise was clear and thorough with her questions and answers. Very professional.

Louise was fantastic was very determined to help me to save money. Her professionalism to work was very much appreciated.

Alex was courteous, efficient and successful in getting us onto a good solar plan. Thank you Alex!

Great customer service. I was able to obtain a deal with the same provider for a lower cost. Definitely recommended.

Good job. Solve the jssue according and proper manner. Thank you.

Gave good information to suit my circumstances. Knowledgeable and was able to answer questions.

Alex was great in explaining my options and finding the best deal to suit.

Alexis Mirasol was excellent, very friendly and helpful. Made signup process simple and straightforward 😊

Jhea Mae Balayo was very polite and explained the process through out the call. Thank you Jhea.

Getting the best deal Easy to understand And always respectful

Chris was very helpful throughout the process. I appreciate his guidance.

Having good experience … Thanks for help Cathy

Always great service, very polite very knowledgeable n super helpful,

Was abit of a long process but in the end it all worked out very well . Very happy .

Honey was excellent in explaining everything.