Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... See more
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Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Top level, 99 Creek Street, 4000, Brisbane, Australia
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I have tried a number of times to contact this company but they never returns calls and don't answer their phones. What a waste of time!!
Good platform, like everything, but the interface is a bit unclear
Louise was amazing with talking me through the plans and rate changes. She pointed out the rate change, and offered a solution making things much easy.
Kuddos to her customer service and patience, and she kept the her energy consistent.
Thank you.
Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers.
Not only was he informative, but so open to questions & ensuring we had the best plan possible for our situation.
We felt we were in good hands making the change to a different energy company.
Thanks Chris
This company is really great they check the best possible option for your location, good to try them.
Google says that this business is permanently closed!
Very helpful, but lady a little difficult to understand. All good though.
I was pro.ised $200 credit in my account for my next bill also i have not recieved my woolworthes voucher i was promised aa well.
Great help ,spoke clear and coverd everything I wanted to know and transferred me to monster electricty
Excellent service both from AVIN and JHAIRA.
Louese was very nice on the phone and very helful
Excellent service, lady was so helpful and patient with me !!Could not ask for a better team to help me
Arvin was friendly, nice and helpful. He explained everything well and made sure everything was understood. He made the process very easy.
Arvin was very nice, very patient and he sounded very nice and made me feel comfortable.
Chris was super helpful and oriented to all details so I don’t miss anything!
Energy monster helped me save money of my bills by finding cheaper deals .Great communication friendly and helpful staff
Joe Louise was extremely helpful finding me a better electricity and internet plan. Her customer service was beyond exceptional and I was more than happy with my level of service. Thank you 😊
Reply from Electricity Monster
Arvin was a wonderful helper, great at breaking things down so it was easiler for me to understand and also chose the best deals for me.
Reply from Electricity Monster
Customer service was well above what I expected. I was unsure at first and missed my first appointment after being stuck in traffic and they were patient and kind with me. I finally spoke with Ella and she went over and beyond to help me and is continuing to search for options for my internet and home phone. She was an expert in customer service and got me the best deal, saving me $177 and also got me a bonus sign up with a new plan of $200 credit on my next bill.
Reply from Electricity Monster
Sara was very patient, thorough and helpful, I had a great sign up experience with her 😊
Reply from Electricity Monster
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