4D Controls Reviews 

265
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and communication of the staff, often receiving sound technical advice. The service is frequently described as efficient, accurate, and easy to deal with by many people. Many appreciate the prompt and friendly approach, with staff often going out of their way to assist and showing commitment. People are highly satisfied with the product quality, noting items are often in excellent condition, sometimes appearing new despite being listed as used, and represent a great selection of hard-to-find parts. The delivery service receives strong acclaim for its speed, with many items arriving faster than expected, well-packaged, and without complications, including quick international shipping.

What people talk about most

Product

Clients share positive opinions on product, often highlighting that items are exactly as listed, in excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness and communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return o... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order these parts. Firstly, heaps of photos from different angles so i could confirm that the part i had ordered was the one i needed. secondly, quick postage...It almost arri... See more

Company replied

Rated 5 out of 5 stars

A great selection of used PLC,s and other components that have been tested, packaged and delivered promptly when we have needed these parts.

Company replied

Rated 5 out of 5 stars

the website is clear enough, payment, setting up delivery is easy, straightforward, payment done via PayPal with no issue. Good arrived faster than expected, on top of it all, the item classified as U... See more

Company replied


Company details

  1. #1 of 1 best companies in Industrial Equipment Supplier
  2. #1 of 1 best companies in Automation Company
  3. #1 of 1 best companies in Industrial Area

Written by the company

Founded in 2005, 4D Controls is a leading supplier of high-quality automation and control equipment, offering cost-effective alternatives across major brands like Siemens, ABB, Rockwell Automation (Allen Bradley), Schneider Electric, and more. We stand out with our commitment to professionalism and reliability, operating from Australia and the U.S., and shipping globally. Our used and refurbished equipment, including PLCs, come with a 2-year warranty. We offer services like repairs, robotics, and buying your equipment. Choose 4D Controls for reliable, efficient automation solutions and experience unmatched customer satisfaction. Let our expertise elevate your operations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(265)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goods as delivered quickly as described…

Goods as delivered quickly as described in great working condition

7 July 2026
4D Controls logo

Reply from 4D Controls

Hi Nick, thanks for your review! We are glad to hear that your items arrived quickly, and that you were happy with your order. We appreciate your business.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great support, thank you

29 June 2026
4D Controls logo

Reply from 4D Controls

Hi Rodolfo, thanks for your review! We are happy to hear that your order was delivered quickly and that the support you received left such a great impression!
Kind Regards,
Maddie

Rated 5 out of 5 stars

fantastic service

fantastic service, thank you

26 June 2026
4D Controls logo

Reply from 4D Controls

Hi Andrew, thanks for your review! We appreciate your kind words and are glad we could be of assistance.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Super easy to deal with.

Super easy to deal with.
Postage in Australia come fast.
Item was exactly as listed.

15 June 2026
4D Controls logo

Reply from 4D Controls

Hi Luke, thanks for your review! We are glad to hear that your experience with us was straightforward and your order arrived quickly. We appreciate your kind words!
Kind Regards,
Maddie

Rated 5 out of 5 stars

A great selection of used PLC,s and…

A great selection of used PLC,s and other components that have been tested, packaged and delivered promptly when we have needed these parts.

12 June 2026
4D Controls logo

Reply from 4D Controls

Hi Chris, thanks for your review! We appreciate the kind words and are glad to hear our parts have arrived quickly and well packaged.
Kind Regards,
Maddie

Rated 5 out of 5 stars

The level of transparency and updates…

The level of transparency and updates on my order was first rate.

27 May 2026
4D Controls logo

Reply from 4D Controls

Hi Adam, thanks for your review! We are glad that we were able to be of assistance with this order, and sincerely appreciate your understanding. Our team is grateful for your kind words and look forward to working with you in the future.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Excellent fast service and delivery

Excellent fast service and delivery.
Saved my ass

1 June 2026
4D Controls logo

Reply from 4D Controls

Hi Dean, thanks for your review. We are glad to hear we were helpful and that your package arrived safely and quickly. We appreciate your review!
Kind Regards,
Maddie

Rated 5 out of 5 stars

Just a great company

Clear photos, detailed descriptions and super fast postage makes for a perfect company to deal with.

6 May 2026
4D Controls logo

Reply from 4D Controls

Hi Wayne, thanks for your review. We appreciate your continued business, and are glad to hear that your experiences with us have been so positive!
Kind Regards,
Maddie

Rated 5 out of 5 stars

Spare Parts

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return on some spares for our current site hardware.

1 April 2026
4D Controls logo

Reply from 4D Controls

Hi Leighton, thanks for your review! We are happy to hear that our response time and assistance were satisfactory.
Thank you for your business and we look forward to any future collaborations.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Service

Very helpful and quick

19 March 2026
4D Controls logo

Reply from 4D Controls

Hi Zaine, thank you for your kind review! We are glad we were able to be of assistance.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Excellent

Friendly, helpful and quick

19 March 2026
4D Controls logo

Reply from 4D Controls

Hi Joy, thanks for your review! We are glad to hear that our staff left such a positive impression, and we appreciate your continued business.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Professional

Professional, helpful and collaborative company.

18 March 2026
4D Controls logo

Reply from 4D Controls

Hi Emanuele, thanks for your review! We appreciate your continued business with us and look forward to collaborating more in the future.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Warranty Replacement

Always easy to chat to staff and quick responses to issues. This was a warranty replacement

11 March 2026
4D Controls logo

Reply from 4D Controls

Hi Paola, thank you for your review! We are glad we were able to help in this instance, and greatly appreciate your continued business.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Fast response and shipping

Fast response and shipping, item clean and functional.

6 March 2026
4D Controls logo

Reply from 4D Controls

Hi Chris, thank you for your kind review! We are glad to hear the item arrived quickly and in good condition.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Great communication and item is in…

Great communication and item is in great condition and arrived super quickly,

4 March 2026
4D Controls logo

Reply from 4D Controls

Hi Alex, thank you for your kind review! We are happy to hear that your ordering experience was easy and that delivery went well.
Kind Regards,
Maddie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look