3Dsaga.com Reviews 

450
TrustScore 4.5 out of 5

4.7

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Company details

  1. Printer and Scanner Store
  2. Electronics Store

Written by the company

Velkommen til 3D Saga – din ultimative destination for alt inden for 3D-print! Vi er en dansk virksomhed, der tilbyder et bredt sortiment indenfor 3D print; 3D-printere, filamenter, resin, reservedele og tilbehør fra førende mærker som Anycubic, Creality, Prusa, Sunlu, CCTree og meget andet! Vi skræddersyr vores løsninger, så det opfylder det behov vores kunder har uanset om de er private, små og mellemstore virksomheder eller offentlige institutioner som skoler, universiteter, biblioteker og makerspaces. Hos 3D Saga er vi drevet af en passion for innovation og kvalitet - for os handler det om at inspirere vores kunder og give dem de rette værktøjer til at gøre deres idéer til virkelighed gennem 3D print! Vores mission er at gøre 3D-print tilgængelig og overkommelig for alle, uanset om du er en nybegynder, hobbyist, professionel eller virksomhed. Vi tror på, at 3D-printning kan revolutionere måden, vi skaber og producerer på, og vi er her for at støtte dig på hver eneste skridt af din rejse. Så start din 3D Saga her i dag! Hvorfor vælge 3D Saga? Vi leverer lynhurtigt på 1-2 hverdage, såfremt varen er på lager. Derudover tilbyder vi lokal service, modsat mange andre i Danmark der sælger 3D printere. Det vil sige du kan få repareret din 3D printer og blive vejledt til også bedre at kunne bruge din 3D printer fremadrettet. Derudover har vi selvfølgelig konkurrencedygtige priser på markedet og tilbyder også at bestille vare hjem, hvis der er noget specifikt du søger.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

450 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(450)

135 reviews in the last 12 months

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Rated 1 out of 5 stars

No easy tracking

Bad system, have to login with mobile app to get tracking information. Even politely reached out to support team, with no response.

Will not be buying anything from 3DSaga

6 July 2026
Unprompted review
3Dsaga.com logo

Reply from 3Dsaga.com

Hi John,
Thank you for your review!
We make an effort to inform our customers the best we can.
Your parcel was sent with a different carrier than you booked, as GLS couldn’t deliver to your address. That is why the tracking wasn’t sent automatically.
I am not aware why you didn’t receive a reply by email, you ca always reach us on:
Hello@3dsaga.com
+45 69153111

Hopefully you will give us a chance to redeem ourselves🤘🏻

Have a good one!
Br
Rasmus

Rated 5 out of 5 stars

Fast and professional

I ordered some filaments that were in-stock, and the order was ready for me for pick-up the morning after!
Very fast and very professional service.
Getting there was no problem, and there are signs showing where to go.

The prices can be a little more competitive... even the cost for delivery.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service and great products

I am extremely new to the 3D printing world, and have found the website extremely easy to use in getting what I need and, more importantly, I have found the staff to be very patient, polite and helpful every-time I contacted them about noises my printer made! Great customer service- good prices and speedy delivery- what’s not to like?

1 September 2025
Rated 5 out of 5 stars

Very fast handling and shipping

Very fast handling and shipping. Haven't had the chance to use it yet. I will definitely buy from them again.

29 November 2024
3Dsaga.com logo

Reply from 3Dsaga.com

Hi,
Thank you so much for the great review!
We will be happy to handle your next order as well.
Have a great day!
Br
Rasmus

Rated 5 out of 5 stars

Dispatched quickly

Dispatched quickly, easy order process

11 November 2024
3Dsaga.com logo

Reply from 3Dsaga.com

Hi Simon,
Thank you so much for your kind review!
Have a great day!
All the best
Rasmus

Rated 1 out of 5 stars

I have never been more disappointed in…

I have never been more disappointed in a product than the Phonton M3 plus i ordered form here. The machine has never produced a single complete print. First of all it took a long time to get it to run at all bacause the firmware update on the website is corrupted. When I got the file, it still thought it was mainland china, so have never gotten the wifi connection up and running.

Moving on to the prints. I have tried alot of different settings, change FEP film 3 times, I have never has a complete print, the machine just simpel doesnt work! I have done everything by the book and more....

Very very disappointed

29 September 2024
Unprompted review
3Dsaga.com logo

Reply from 3Dsaga.com

Hi Samson,
I cannot find your order in our system, have you contacted us about this issue?
If not please do - I am sure we can find a solution.
If the printer doesnt work, we need to find a replacement or at least be able to give you the assistance you need to get it running.
When you contact us on service@daniras.com, please include your order number, so we can register the incident.
Thank you - have a great day!

Best
Rasmus

Rated 5 out of 5 stars

Nice experience

Really nice experience! Excellent costumer service, fast response. 10/10

17 June 2024
Unprompted review
3Dsaga.com logo

Reply from 3Dsaga.com

Thank you Morten!
We really do appreciate it, this is wjat we strive to deliver.
Hope we will see you back in the shop some time.

Br
Rasmus

Rated 5 out of 5 stars

Good and quick customer service

I had some issue with package delivery, so they were quick to respond and solve it. Most importantly, they are open to feedback.

21 March 2024
Unprompted review
3Dsaga.com logo

Reply from 3Dsaga.com

Hi Aakil,
Thank you so much for your very positive feedbcak.
I am really happy that we solved the issue quickly, and made sure you could move on with your project.
Let us know if you need anything going forward, we are here to assist :)
Br
Rasmus

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