PH H

I subscribe to Ancestry, but only use it for my tree & for DNA. If you,re thinking that youre going to search their records & find your ancestors with this site, you,ll be disappointed. You put in the name, area,age etc in the search & it gives you completely different names & ages of people living in other parts of the world, you,ll never get what you,ve searched for...so you alter the paremeters to narrow the search, and it gives you zero results & says that your search is too narrow. Even if you just alter the parameters a tiny bit, you get this message. I wrote a similar review a couple of years back & Ancestry sent me 2 links to show me how to search. They were in a foreign language that I couldnt understand, but after searching, I found the english version. I then followed it exactly...but nothing changed, so I telephones Ancestry customer services, and the lady tried using the details that I gave her...she got the exact same...either completely different people from different parts of the world, or zero results if she tried to narrow the search. I,ve given up even trying to access records with Ancestry as its just too frustrating.

Scam. Beware of them & dont respond to their drivel

This has to be the worst site ever for tracing your family history. Its good for DNA & finding matches & it can be sometimes be helpful to get info off the trees of other people, but if youre planning to search through records on here to find your ancestor...dont bother, because despite you putting in a great deal of info about your ancestor, the results you get are nothing like anything from your search criteria...some of the results are from different countries & with completely different names. I do my family history with 3 family members & we,ve all given up on searching the records on Ancestry for ancestors.

Appalling company. I have been waiting for my parcel for two weeks, and tracking informs me that its going around the uk in every direction apart from my home. I,ve tried their online "chat" but got a message which said doesnt work.So I rang the tel number, but the bot who answered doesnt understand postcodes and keeps repeating something totally different to the one that I said, so I was put through to an advisor, but that was a waste of time too as they just didnt answer after 45 mins. Why anyone trusts this company with their parcels is beyond me. Update 25/3 the parcel was delivered, but NOT to me, it was delivered back to the sender.

I grow my own african marigolds every year & often buy off ebay & have a great success with these with a lovely display throughout the summer. A few times I,ve purchased Mr Fothergills seeds from local shops instead but each time a little voice in my head tells me not to bother due to past experience ..as I,ve bought several pks of their seeds over the yrs & theyre always a total flop. This year, I purchased 2 pks of their Aftrican Marigold seeds & planted into small trays & are on my windowsill in the sun/warm. Planted about 3 weeks ago & out of 2 pks (120 seeds in each) there are about 4 plants growing. I,ll never buy these seeds again, its back to ebay for me.

I,ve no idea why shops use this company, because they are doing themselves no favours at all & in doing so, are losing custom. This has happened to several shops in the town where I live. I was sent a fine for apparently parking for 24 hrs in a car park, whereas in fact, I had used the car park for about 30 minutes & used it again the next day for approx the same ammount of time. Plainly, either their cameras are not working correctly, or they are dishonest, and I would agree with the review on here that says that they need investigating.

Their customer service is second to none. You ring, you get through to a rep within minutes who deals with the issue politely & promptly. I,ve been with them for many years & have never had a single reason to complain about any of their services.

I ve found Homeserve staff to be polite & helpful, but some of the contractors they use are rude, angry and intimidating & not the sort of people you,d want in your home especially if youre elderly.

Ordered an item by post, it was coming from Birmingham uk, a distance of around 40 miles from my home. 14 days later Tracking tells me that the pacel is in Northern Ireland waiting to be delivered, which is about 320 miles away from my home. Says it all really.

I called them for technical support for an item I,d purchased. The robot who answers says "what can I help you with?" I say "technical support" The robot says, "so you need to change your password? I can help you with that" & proceeds to tell me how to change a password that I dont want to change. The robot then says "anything else?" I repeat "technical support" The robot then says, "so you havent received you item. I can help you with that" after several minutes of listening to this rubbish I get through to customer service who cant find my account, after leaving me hanging on for 10 mins she cuts me off. I go through the same process 3 times & answer the same inane questions over & over & get cut off again twice, eventually get through to someone who struggled to find my account & then she informed me that she doesnt know how to sort my problem. And they wonder why people get frustrated with them. Ebay is much better, their customer reps know what theyre talking about and you dont have to try reasoning with a robot.

I received an email this morning from DHL saying that my parcel was number 63 in in the queue. I waited at home all day & occasionally checked the status of the parcel. When I was next in line for delivery, I suddenly received an email saying "we tried to deliver your parcel but you were out!" I was NOT out...I was right here with the lights on in my home. This really is the last time, because next time I order online, I will check with the seller & if they are using DHL I will buy elsewhere. I note on here that that they have 79% poor reviews. Isnt it time that they checked out why this is & acted on it? Terrible service.If they had sent an email saying that they couldnt fit the delivery in as they were busy, that would have been quite acceptable, but to lie & say they tried to deliver, and that they couldnt as I was out is just showing that they cant be bothered to even tell the truth...which is...that they didnt even bother trying to deliver.

Brilliant service. My car broke down about a mile away from my home. The 2 customer service reps that I spoke to were polite & helpful as was the guy who came out to fix my car. My car was sorted & back on my drive within 2 hours.

Dont bother buying from John Lewis online as theyre chaos. First I chose a click & collect from a port in my town, only to discover a couple of days later that this shop was not accepting deliveries from them. They then sent a replacement, which DPD delivered to another address & emailed me a photo of a strangers doorstep. In the meantime, I had contacted John Lewis & given them my landline number & told them that my mobile doesnt pick up a signal at my home & so, had asked them to contact me on my landline no. They didnt, but I went out a few days later & received messages on my mobile. Theyd obviously taken no notice of what I,d said. Last order they,ll get from me.

What a useless company. So I,m at home waiting for a delivery & I get an email saying my parcel has been delivered. They included a photo of a parcel on a doorstep which certainly wasnt my doorstep. I contacted them & they said they would contact the driver, and get him to collect the parcel & deliver it to me. They would telephone me back within an hr. No phone call, so contacted them again the next day. They said they had contacted the driver but he hadnt bothered replying to them. I then asked to speak to the complaints dept. He said they dont have one, they just have a customer experience manager but customers are not allowed to speak to him/her. So we have a customer experience manager who the customer cant give their experience to as they are not allowed to speak to him/her. I,m not at all surprised that this company has so many poor reviews. From my experience with them, this is what they deserve.

Took 3 weeks to arrive, and I thought they were great for a couple of days...until they caused a blister just behind my big toe. These sliders get a lot of advertising online, and I fell for it! but after doing a bit of research, it appears that you can get exactly the same shoe/sandal for quarter of this price on the high street. So if theres a next time, I,ll pay less to get a blister & a cheap, nasty sandal