Den 24.01.26 modtager jeg denne mail…
Den 24.01.26 modtager jeg denne mail fra Lunar
Hi Anders,
We've repeatedly tried to contact you about the documentation required to confirm the changes to your personal data. Unfortunately, we still haven't received the necessary documents. We are therefore unable to continue your customer relationship without this information.
On this basis, your Lunar engagement is hereby terminated. The termination will take effect two months from today and covers your entire customer relationship with Lunar.
If you have funds in your account, please initiate transferring these, or if possible, request your other bank to make an 'engagements-overførsel.' This usually takes 2-3 working days.
Thank you very much for your understanding.
Kind regards,
Lunar
Men allerede den 14.01.26 bekræfter Lunar at de har modtaget de oplysninger de skal bruge som jeg selvfølgelig sendte til dem!
Hello,
Thank you very much for the documentation. We've verified your address now - you do not need to do
anything further.
Have a great day,
Fuldstændig uduelig kundeservice og ikke første gang.
Skifter sgu bare bank 😏
24 January 2026
Unprompted review