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SHAPING NEW TOMORROW Reviews 

17,298
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'm a loyal customer of this clothing brand. It suits my physique perfectly. They hold their shape after delicate washing and don't need ironing.

Company replied

Rated 5 out of 5 stars

It’s a genuinely good company. And they always deliver. Worst case call customer support or go to one of the shops. Everything will always be sorted and any kind of defect exchanged without any prob... See more

Company replied

Rated 5 out of 5 stars

The best seller for casual pants imo. It looks and feels great. The delivery is fast, and an interface for sending back the refunds is easy. Moreover, the offline shop experience is one of the best: t... See more

Company replied

Rated 5 out of 5 stars

I passed by the Copenhagen store in Købmagergade and saw some corderoy trousers in the window display. In the shop I was greeted very friendly and immediately shown where the relevant trousers were, i... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Jeans Shop
  3. Outerwear Store
  4. T-Shirt Store
  5. Women's Clothing Store
  6. Youth Clothing Store

About SHAPING NEW TOMORROW

Written by the company

Comfort and style without compromise.

Founded in Denmark in 2015, SHAPING NEW TOMORROW set out to revolutionize classic clothing with Scandinavian design and innovative materials. It all began with The Perfect Pants for men—combining style and all-day comfort—and expanded to include a women’s collection in 2022, crafted by women, for women.

With 12 retail stores across Denmark, Germany, and Sweden, plus a global online shop, SHAPING NEW TOMORROW delivers timeless, comfortable fashion for modern lives.

Gratis levering og ombytning - Hver gang!

Vi leverer til dig efter dit ønske og senest på 3 dage

Vi vil gerne have du skal føle dig sikker når du handler hos os, derfor giver vi gratis levering og omytning i Danmark

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.6

All reviews

(17,298)

1,685 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Great jeans!

13 July 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Hávar

Thank you so much for your review! 😊

I’m really happy to hear that you think the jeans are great. That means a lot. 🙌

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Excellent Quality

Excellent Quality. Basics that work for almost every occasion. Highly recommend!

10 July 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Marcel

Thank you for your review! 

We're delighted to hear that you're happy with the quality and that our essentials work so well for so many occasions. Thanks for the recommendation 😊

Have a great day!

Best regards, 
Anders ☀️

Rated 5 out of 5 stars

Easy to wear, wash, with no need for ironing.

I'm a loyal customer of this clothing brand. It suits my physique perfectly. They hold their shape after delicate washing and don't need ironing.

10 July 2026
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Reply from SHAPING NEW TOMORROW

Hej Pernille

Tusind tak for din anmeldelse! 😊

Det er virkelig dejligt at høre, at din mand elsker tøjet. Det betyder meget. 🙌

Måske du også skal prøve vores evigt voksende kvindekollektion, så det ikke kun er din mand, der er komfortabel.

Rigtig god weekend.

Med venlig hilsen,
Nikolaj ☀️

Rated 5 out of 5 stars

Perfect

Excellent quality, good prices, fast delivery. Everything was perfect.

6 July 2026
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Reply from SHAPING NEW TOMORROW

Hi Aleksander

Thank you so much for your review! 😊

I’m really happy to hear that everything was perfect, from the quality and prices to the fast delivery. Exactly as it should be. 🚚💨

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Perfect trousers

Perfect fit, excellent fabrics and fast delivery.

3 July 2026
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Reply from SHAPING NEW TOMORROW

Hi Nikos

Thank you so much for your review! 😊

I’m really happy to hear that the trousers have a perfect fit, and that you’re pleased with the fabrics. It’s also great that the delivery was fast. 🚚💨

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Fadi

Thank you for your review! ☀️

We're glad to hear that everything was fast and efficient 😊

Have a great day.

Best regards, 
Anders ☀️

Rated 5 out of 5 stars

I worked here. Here is an honest…

It’s a genuinely good company. And they always deliver. Worst case call customer support or go to one of the shops. Everything will always be sorted and any kind of defect exchanged without any problems at all. Unless over 45 days or worn (wear and tear)

Honestly they really try. You can always get a drink at their stores and the workers are mostly very friendly and know their stuff before they are sent out on the floor.

24 June 2026
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Reply from SHAPING NEW TOMORROW

Hi Vale

Thank you so much for your review! 😊

I’m really happy to hear your honest perspective and that you describe SNT as a genuinely good company that really tries. It means a lot to read your words about the stores, the team and the way things are handled when something needs to be sorted. 🙌

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Easy to order and fast delivery,

Easy to order and fast delivery,

22 June 2026
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Reply from SHAPING NEW TOMORROW

Hi Pascal

Thank you so much for your review! 😊

I’m really happy to hear that ordering was easy, and that the delivery was fast. Exactly as it should be. 🚚💨

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

God kvalitet

God kvalitet, og rask levering

16 June 2026
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Reply from SHAPING NEW TOMORROW

Hei Arunn

Tusen takk for anmeldelsen din! 😊

Det er veldig hyggelig å høre at du er fornøyd med kvaliteten, og at leveringen gikk raskt. Akkurat slik skal det være. 🚚💨

Jeg setter stor pris på at du tok deg tid til å dele opplevelsen din.

Ha en fin dag.

Med vennlig hilsen,
Nikolaj ☀️

Rated 5 out of 5 stars

First time of many

I wrote with size doubt and your service was great. I ordered some clothes and they arrived in less than a week. The materials are amazing, they fit perfectly and they look good too.

15 June 2026
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Reply from SHAPING NEW TOMORROW

Hi Mario

Thank you so much for your review! 😊

I’m really happy to hear that you got great help with the sizing, and that your order arrived in less than a week. It’s wonderful that the materials, fit and look all lived up to your expectations. 🚚💨

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Great Service in a Shop in Frankfurt…

Great Service in a Shop in Frankfurt and as the Pants were not available bought them online.
Nice fabric, colour, fit! :)

15 June 2026
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Reply from SHAPING NEW TOMORROW

Hi Ma

Thank you so much for your review! 😊

I’m really happy to hear that you had a great service experience in the Frankfurt store, and that ordering the pants online worked well when they were not available in-store. It’s also great to hear that you like the fabric, colour and fit. 🙌

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Fast delivery and great quality…

Fast delivery and great quality products as always, my favorite brand for all my clothing.

10 June 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Thomas

Thank you so much for your review! 😊

I’m really happy to hear that the delivery was fast, and that you’re pleased with the quality as always. It means a lot that SNT is your favorite brand for all your clothing. 🚚💨

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Very good quality

I ordered a suit and it was exactly as described on the website and very good quality.

8 June 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Natalia

Thank you so much for your review! 😊

I’m really happy to hear that the suit was exactly as described on the website, and that you’re pleased with the quality. That means a lot. 🙌

I truly appreciate you taking the time to share your experience.

Have a great day.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Efficient

Efficient, fast, reliable and trustworthy. The delivery was like a dream, So impressed by how smooth the whole transaction turned out.

5 June 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Catarina

Thank you so much for your review! 😊

I’m really happy to hear that the whole experience felt efficient, fast, reliable and trustworthy. It’s wonderful that the delivery felt like a dream and that everything went so smoothly. 🚚💨

I truly appreciate you taking the time to share your experience.

Have a great weekend.

Kind regards,
Nikolaj ☀️

Rated 2 out of 5 stars

Decent products

Decent products, but not the premium experience I expected. Inconsistent sizing, average materials, and no real “wow” factor when unboxing. Unfortunately, not for me.

4 June 2026
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Reply from SHAPING NEW TOMORROW

Hi Alfred,

Thank you so much for your review! 😊

I’m sorry to hear that the experience did not live up to what you expected. It is especially disappointing when the products, fit, and overall feeling do not create the premium impression you had hoped for.

We really appreciate your feedback on the sizing, materials, and unboxing experience, as it gives us something concrete to take further. If you are open to it, you are very welcome to share a few more details with us at `info@shapingnewtomorrow.com`, so we can better understand what missed the mark for you 💛

Thank you for giving us a try, Alfred.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Smooth shopping experience

Smooth shopping experience. Product received fits well. Nice hand feel of the fabric good drape.

2 June 2026
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Reply from SHAPING NEW TOMORROW

Hi DS

Thank you so much for your review! 😊

I’m really happy to hear that the shopping experience felt smooth, and that the product fits well. It’s also great to hear that you like the hand feel and drape of the fabric. 🙌

I truly appreciate you taking the time to share your experience.

Have a great weekend.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Great fit and excellent quality

Great fit and excellent quality, delivered very quickly

26 May 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Adrian

Thank you so much for your review! 😊

I’m really happy to hear that the fit and quality lived up to your expectations, and that your order arrived very quickly. 🚚💨

I truly appreciate you taking the time to share your experience.

Have a great weekend.

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Great pants

Great pants
Great delivery

22 May 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Ron

Thank you so much for your review! 😊

It makes me really happy to hear that you’re pleased with the pants and the delivery 🚚💨

I hope you enjoy wearing them.

Wishing you a lovely day

Kind regards,
Nikolaj ☀️

Rated 5 out of 5 stars

Delivery was very fast

Delivery was very fast, as was the return. Nothing to complain!

18 May 2026
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Reply from SHAPING NEW TOMORROW

Hi Joanne

Thank you so much for your review! 😊

It makes me really happy to hear that both the delivery and return were very fast 🚚💨

I’m glad everything went smoothly for you.

Wishing you a lovely day

Kind regards,
Nikolaj ☀️

Rated 1 out of 5 stars

Great product but terrible service

Customer service was really disappointing. My online order was sent to the correct street but the wrong postcode. I noticed immediately and emailed support straight away, but got no response. The package was still dispatched three days later, so I followed up again and again heard nothing.

I then called two days later and the guy I spoke to was pretty unhelpful. He said he’d check whether the package could be rerouted and come back to me, but never did. When I called again, he confirmed it couldn’t be rerouted. Also an attitude of ‘I don’t know how things work in Germany and this is really not my problem.’

Great brand, but the customer service experience was poor from start to finish.

15 May 2026
SHAPING NEW TOMORROW logo

Reply from SHAPING NEW TOMORROW

Hi Justin

Thank you so much for taking the time to provide us with feedback so we can improve! 😊

We’re really sorry to hear about your experience. It should never feel like you are left without a reply, especially when you reach out quickly about an address issue and are trying to prevent a package from being sent to the wrong place.

For urgent matters like address changes, delivery changes, or anything that needs to be handled before a parcel is dispatched, chat or phone is always the best way to reach us. Emails are answered from oldest to newest, and at busy times we may still be working through messages from a couple of days earlier. Because of that, email is unfortunately not always the fastest option when something needs to be handled right away. A follow-up on the same email thread can also move the inquiry back in the inbox, which is why we always recommend chat or phone for anything time-sensitive.

That said, we should still have guided you better and followed up properly when we said we would. I also understand why the phone experience felt disappointing. Even when a parcel is already on its way and our options can be limited, you should still be met with a helpful and solution-oriented approach.

We would really like to take another look at this and see if there is anything we can do from here. Please reach out to us at `info@shapingnewtomorrow.com` with your order details if you are open to it.

Thank you again for sharing your feedback, and we’re genuinely glad to hear that you still like the product despite this experience 🧡

Kind regards,
Nikolaj 🍂

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