Macazza

Vegetable quality good but butchery items can vary quite a bit. Being able to skip a week is a good idea but sadly doesn’t always seem register at Hello Fresh and you get an unwanted inappropriate box that you don’t want! Trying to sort problems is difficult with the “chat” option being very limited in vocabulary and understanding. Menu is quite repetitive with any new additions sold out before you even see them!

Driver actually knocked and waited for us to open the door! Usually this weekly delivery is left without anyone knocking and we don’t know it’s arrived. Very pleasant driver too.

Driver didn’t knock so we didn’t know parcel was left, and it was left over the front step in such a way that we couldn’t open the door to get at it. We needed to go out the back door and round to the front to pick it up

Joined online but had trouble finding how to do so! Once on site it was simple and straightforward

Polite & friendly. Placed the box indoors for me as he knows I have back problems

Ordering is easy to use, but struggled with borders in booklet so gave up and left them in a bit of a mess. The memories are the most important part for me! This review is only on ORDERING not the finished product as this has not yet been received.

What a lovely hotel. Peaceful, clean and welcoming staff. From start to finish a great holiday (already booked for next year!). Plenty of pools, loungers, and comfortable bars.

Would have given 5 stars, but the food could be improved upon and served warmer. There were few Spanish dishes on offer, but chips were available every night.

Didn’t knock on door. Left parcel in such a way that we couldn’t open the door from the inside - we had to go out of the back door around to the front door to retrieve the box! Ridiculous

Items for return not collected. Impossible to contact Yours or courier.

Prompt reply apologising but still no info on how to sort problem! So frustrating!

Had several orders from Yours. Mostly okay and returns were easy. I did however have a problem with one particular dress that I ordered in size 20 and was delivered as an 18. I then reordered and was sent a size 18 again. Both times I had to pay return postage when it wasn’t my fault it needed returning. Complained, but received no response-making me out of pocket for an error on the part of Yours. Has put me off using them again.

Easy to order. Clear and simple returns. Only one problem when item supplied was not size ordered so had to return. Don’t know how long refund takes, but othertall good

Arrived on time. Friendly, professional and efficient. Quickly dealt with problem

Delivered on time - as expected

Not clear how to see policy documents prior to purchase. Went with it as a well known name, and was recommended. Easy to complete forms.

Great cards at a reasonable price. Always delivered promptly. I use the Card Factory quite often - it certainly saves all that elbow shoving in the store!