If only all firms were like this... Having to arrange new breakdown cover in a hurry,but with concerns regarding caravan rescue and other issues I was utterly frustrated trying to get information fro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was very pleased with the service I received from Green Flag. The technician arrived professionally, checked the vehicle carefully and clearly explained what the problem was. He was polite, help... See more
Company replied
Swapped brakedown cover from another well known company because Green flag was doing almost the same level of cover for a lot less money. Website was very straightforward to use so it made a stress f... See more
Company replied
I prefer to speak in person by telephone. On line chat gave me the telephone number to purchase new policy. Very helpful and pleasant gentleman sold me the policy and answered my questions ,clearly sp... See more
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Company details
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited callouts
You may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
61K reviews
Asks customers to review
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Simple process and literally half the…
Simple process and literally half the price of AA for the same cover. After 41 years of AA membership I’ve switched to Green Flag.
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I would highly recommend Green Flag
I would highly recommend Green Flag. This was the best customer service including the whole process of reporting my breakdown to receiving assistance I have received in a long time. In an age where customer service seems to of gone out the window I was pleasantly surprised at the speed and efficiency of the whole process. The technician was very knowledgeable and extremely helpful and what was a stressful situation it was resolved quickly and efficiently
22 July 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're pleased to hear that we could provide such excellent customer service during a stressful time. It's wonderful that our team's speed and efficiency made a positive difference for you. Thanks for your glowing review, Tom. Aston
Excellent price
Very easy to obtain the cover I required at a very good price a saving of over £100 from a a well known motoring association would definitely recommend
22 July 2026
Reply from Green Flag Breakdown Cover
We like to make things easy, and it's fantastic to hear you made a saving too. Thanks for your review, Gordon. Aston
Reply from Green Flag Breakdown Cover
That's what we like to hear, John. Thanks for your five star review. Aston
Green flag were clear what they needed…
Green flag were clear what they needed us to do when we broke down beside a very busy dual carriageway at junction 27 M5. A breakdown recovery lorry was with us in 45 minutes and Dave Hurford (TLC garage) brought us home to Evesham. Very cheerful, helpful and pleasant chap. Thanks to all concerned.
23 July 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're pleased to hear we were clear about what was needed when you broke down. It's great that the recovery team arrived quickly and that our colleague was cheerful, helpful, and pleasant. Thank you for your kind words, Guy. Aston
I didn't know when choosing green flag…
I didn't know when choosing green flag that they dont have vans to attend breakdowns near york just recovery vehicles im totally stuck now cos my car won't start so I cant get it to a garage
23 July 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're sorry to see we've left you feeling this way, Susan. We use a network of smart garages as well as our own patrol services to reach you more quickly. In instances where we believe the vehicle isn't repairable, we will send a recovery truck in the first instance. We're just a call away if you need us. Aston
Have only had to call them out once in…
Have only had to call them out once in a few years, but they were excellent then, kept me informed with drivers name and reg number of breakdown vehicle. Just renewed with additional coverage
17 July 2026
Reply from Green Flag Breakdown Cover
We're glad to hear that we were excellent when you needed us and kept you informed throughout. Thanks the review, Angela. Aston
It so easy to do it yourself online and…
It so easy to do it yourself online and obviously it’s much cheaper. When you receive by post your renewal letter it’s twice the amount WHY especially when you have been with them for years
20 July 2026
Reply from Green Flag Breakdown Cover
We value your feedback and we're happy to hear it was easy joining. Aston
Greenflag are a good company I had…
Greenflag are a good company I had problems joining them but that was my probs not theirs I've kn always get goown them in the past and theyod reviews
23 July 2026
Reply from Green Flag Breakdown Cover
We're just a call away if you need us, Anthony. Thanks for your five star review. Aston
I have been with the RAC for over 30…
I have been with the RAC for over 30 years, They failed to meet the service level agreements and have constantly put up their annual fees. I feel a change is warranted, I hope that I receive better service and customer care than I received from the previous breakdown service.
23 July 2026
Reply from Green Flag Breakdown Cover
It's fantastic to hear you've joined us Kerry. Welcome to the team. Aston
Honest helpful
20 July 2026
Reply from Green Flag Breakdown Cover
Thanks for the great review, Edith. Aston
Green Flag massively increased the annual charge…
Green Flag increased the annual charge from £86.20 to £138.20 because I changed the vehicle (actually a more reliable vehicle) so I politely told them to stuff it.
23 July 2026
Unprompted review
Reply from Green Flag Breakdown Cover
I'm really sorry to see we haven't been competitive this time around, Alice. I hope you'll consider us again in the future. We appreciate your feedback. Aston
Joining was very easy
Joining was very easy, ( spoke to Hillary). Don't know how good they will be if the car breaks down, & hope I don't find out 😊
23 July 2026
Reply from Green Flag Breakdown Cover
We're happy to hear it was easy to join and our colleague HIlary was helpful. Thanks for your five star review, Julie. Aston
Dealing with what appeared to be a…
Dealing with what appeared to be a unique problem well.
23 July 2026
Reply from Green Flag Breakdown Cover
We're happy we could help, Martin. Thanks for your review. Aston
Applying for breakdown cover quick easy to understand which when you are older is great.
Quick easy to apply for. Done in minutes. Confirmation was sent straight away.
23 July 2026
Reply from Green Flag Breakdown Cover
Hi Karen. We're delighted to hear that the application process was quick and easy for you, and that you received confirmation straight away. Rach
So far so good
So far so good. I have used GF before and very happy. In the past rescues were excellent. This time I expect the same. That's why I renewed with them.
20 July 2026
Reply from Green Flag Breakdown Cover
Hi David. We are so pleased to hear you've had excellent experiences with us in the past and that you've chosen to renew your policy. We truly appreciate your continued trust and loyalty. Rach
Reply from Green Flag Breakdown Cover
Hi Neil. We're so pleased you found our service to be quick, simple, and at a great price. Rach
Reply from Green Flag Breakdown Cover
Hi David. We're so pleased you were happy with our service and found the price satisfactory. Rach
Been with Green flag a few years now
Been with Green flag a few years now, used twice and recieved excellent service. Will continue to use. Cheers
19 July 2026
Reply from Green Flag Breakdown Cover
Hi Stephen. We're so pleased to hear you've consistently received excellent service from us over the years. We truly appreciate your loyalty and look forward to continuing to assist you. Rach
Reply from Green Flag Breakdown Cover
Hi Margaret. We're so pleased you found everything to be easy, quick, and simple. Rach
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