BB

Ben ben

United Kingdom

Reviews

Review of Cash For Cars


Rated 1 out of 5 stars

Silly quotation 77 £!!

My car broke down Saturday and I did ask for quote to scrap my car.
All details has been given and then quotation was 177 and I did accept it.
Just scammers this guys
I been called by a guy's asking stupid questions same as in the app and then he told me he will call back in a bit.
He said he won't give me 177 but only 77!!
Cause car have only one key eland other silly things.
I simply told him"are you playing games mate"

75 quid!!
Car worth 1000 without this issue.
I won't reccoomend anyone to scrap his car with this scammers..

26 January 2026
Unprompted review

Review of We PDF

Review of Yodel by InPost


Rated 1 out of 5 stars

Bad experience.

Bad experience.
All our pack are delivered to the wrong adress.
We contacted the customer service snd seem all block neighbours had the same issue.
Nighmare with evri and yodel continue!!

12 April 2025

Reply from Yodel by InPost

Hi Ben,
We’re deeply sorry to hear about this frustrating experience. It’s entirely unacceptable for all your parcels to be delivered to the wrong address, especially when it appears to be an issue affecting your entire block of neighbors. Such recurring problems can understandably feel like an absolute nightmare. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of NatWest


Rated 1 out of 5 stars

I tried to update my business phone…

I tried to update my business phone number!!
It take ages to do this simple change!!
Went twice to my banks and still the same issue.
Been told have to wait whe. I been loved off from all online tool.
Not able to pay my customers snd employer.
Incredible how bad is it!!
No way to login or even if you provide all detail change take ages!!!

29 May 2024
Unprompted review

Review of Marshmallow


Rated 1 out of 5 stars

Been using mashmallow for ALMOST 4…

Been using mashmallow for ALMOST 4 year.
Very upset about customer service wich don't care to keep customers with them!!
I had some issue with my car with had dangerous beaking issue so i wanted to swap cars.
Obviously I have two cars so in case I need I do swap insurance..
Contracted Customers Service and they said you should cancel.your policy if you want to swap car.
Second thinck they will change 130 pound to cancel it cause obviously they want to get some money before you cancel it!!
Just a nighmare.
Im driving a car now wich is dangerous and can't move my insurance cause I don't have FUNDS to cancel it!!
I wont recommend to use this scam company..
Will try to look somewhere and cancel this policy.

10 May 2024
Unprompted review

Reply from Marshmallow

Hi Ben ben,

Thank you for taking your time to share your feedback here. We have not been able to locate any policy or conversation with your provided details.

As much as we would like to cover more cars, it may be still possible that particular models are not possible to be insured with us. If the team is not possible to accept the vehicle changes, our customers have an option to cancel their policy. If our customer decides to proceed with the cancellation, the appropriate cancellation fee would apply based on the policy plan and time on cover. For more details on our cancellation processes and fees, please find our FAQ page below.

https://www.marshmallow.com/article/how-do-i-cancel-my-policy

If you have any other questions, please feel free to open a new chat with us. You can either do this in the Marshmallow app or on our website here; https://www.marshmallow.com/help. Just scroll down to the pink "Chat to us" button.

Best wishes,
The Marshmallow Team

Review of Parcelcompare


Rated 1 out of 5 stars

Been charged 175 euro yo collect a…

Been charged 175 euro yo collect a parcel im italy!!
Been not told about this custom fees!!
Otherwise will never send anything..
Total 75 pound plus 175 .245 to send a gift!!!
Never again with DPD

2 May 2024

Reply from Parcelcompare

Dear Ben,

At ParcelCompare we always work hard to provide great service and we're sorry to hear that your experience did not live up to your expectations.

We regret missing the mark this time, and greatly appreciate the time you've taken to provide us with feedback about your booking.

Rest assured we take customer satisfaction seriously and are continually working on ways we can improve.

Please consider leaving further comments about your experience on our user feedback survey below

https://parcelcompare.com/feedback

Kind Regards,

Jane

The ParcelCompare Team

Review of EE


Rated 1 out of 5 stars

The worst service provider I ever had.

The worst service provider I ever had.
I signed on a 2 years contact with ee and since then honeslty is a nightmare.

Slow connection slow downloading ecc.
Can't move to another provider for thw extra fees.
Incredible paying 34 pound amo th and getting this bad service.
I do use it for my business so you can imagine how stressful.
I replaced phone and same issue.
Still.6 month left on my contract and honestly will never sign up a 1 or 2 years contract with this provided.
3 was better or any other network

12 November 2023
Unprompted review

Reply from EE

Hi Ben,

We want to provide the best service at all times, so I'm truly sorry to hear that you've not been getting the service as expected, especially when you've been paying for the service.

As you're still with us and still in contract, we'll gladly take a closer look and see what's going on, please send us a message over Social Media so we can give you some support.

Take care,
Matty.

Review of Coinbase


Rated 1 out of 5 stars

I did bought on coinbase 1600 dollar on…

I did bought on coinbase 1600 dollar on this currency alchemy network currency and now is 720 dollar worth.
They just really stealing money of people.in less than a week the value had dramatically worsened.from an average of 0.12 Gbp to about .005 now.
All currency are getting worse and good time since a week but this cryptocurrency are only stealing your fund.Im very good in investing but this currency has to be taken off cause is only stealing never get good.
No recommended to anyone.

17 August 2021
Unprompted review

Review of Small World


Rated 1 out of 5 stars

Long wait for payment to be approved.!!!

I did sent some money to my country and been waiting till today and reason was acount check..
It take 24 hours instead of calling or approving my payment or sending an email.
Bad customer service not helpfully at all they just mention we gonna call you back and never called.
I have someone waiting for this money for familiar reason and now is 6 pm and no way to call..
I won't recommend anyone to use or call customer service as really just time wasting.


You been asking since 3 days same questions you completely wrong and liers.
Incredible how a serious company lie saying you did cancelled!!!I did ask by phone to cancel my transaction cause you been asking the same questions and I did reply to them since 3 days.i time wasting that's why I did ask to cancel.
I don't recommend anyone to use this service as liers and unprofessional customer service they just take you around and around and never solve anything I got my receipt and got all conversations and cause are liers as I said I won't recommend anyone to use this service is a nightmare.
There are many apps faster and great customer services given.

Thanks so much small world for lying you should be shame of yourself as company and as customer service.

7 June 2021
Unprompted review

Reply from Small World

Dear Customer,

Thank you for sharing your recent experience with Small World. As a regulated financial services business we are obliged to validate certain details about our customers.

We have ongoing regulatory obligations we must follow. To meet these obligations, we can choose to review our customer accounts or activities on an account.

During various communications over the phone, email and chat you have been advised about the requirements and the crucial role of the correct and accurate contact details. Since you refused to collaborate, your transaction was cancelled and refunded.

Thank you
Small World Money Transfer

Review of Parcel2Go


Rated 1 out of 5 stars

Terrible experience.

Terrible experience.
I sent back to spain a professional camera by adding also a cover against loss and damage

My item arrive damaged it look like get throw down from the Everest not sent trought a professional deliverly.paid 30 pound for loss and damage but there are a small trick!!!term an condition
Very disappointed no refund been granted
Reason"term and condition item no t covered by damage only loss"
So why you charge for something you never refund is case the item arrive damaged?none know.
I would not recommend this online service..
Bring your item in your car and drive 1000 of mile bit wouldn't recommend parcel2go.

No communication only refund 17 pound.
Very very upset..
-------------+++++++++---------
To reply to parcetogo hired employee.
A professional camera isnt listed as prohibited items!!!maybe a bomb or a knife!!!is really incredible how this people they actually and in live "steal"easly your money as they did with me..
That's why I won't recommend them to anyone also they are lying and finding reason of their bad service and experience.

11 October 2020

Reply from Parcel2Go

Hello Ben

Thank you for your review. I am sorry to hear about the damage caused to your item. Sadly, this is an item that cannot be protected for damage and this is advised on the prohibited items/no protection list. All customers are asked to read this list, and then have to physically tick a box to state they agreed to the terms of this list.

I have contacted you now, to confirm the P2G order reference, and to see if any goodwill can be offered to you on this occasion. Please do respond as soon as possible.

Thank you,
Faye
Parcel2Go Customer Services