MR

Mark Rickus

United Kingdom

Reviews

Review of Volvo Car Group


Rated 1 out of 5 stars

Bought a volvo

Bought a volvo

Got a safety recall 6 months ago.
Volvo blame the finance company. Vcfsuk
They blame volvo motors.
Still neither wish to fix the car
Never again.

22 May 2026
Unprompted review

Review of Paul Rigby Volvo


Rated 1 out of 5 stars

Safety recall on volvo

Have a car on a saftey recall

They blame the finance company. Have no idea when the car going be fixed 6 months!!! Now

All you get is " keep on at them"

Very poor outfit

22 May 2026
Unprompted review

Review of Kia Motors

Review of Specsavers


Rated 1 out of 5 stars

Customer service

Customer service

12 March 2026
Unprompted review

Reply from Specsavers

Hi Mark, thanks for reaching out, and sorry to hear you were unhappy with your in-store customer experience. If you'd like to, you can submit your feedback here: https://www.specsavers.com.au/feedback/. When you submit feedback in this way, your concern will be sent directly to the store and to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team

Review of MagnetChess


Rated 1 out of 5 stars

Bought as xmas present 6 dec

Bought as xmas present 6 dec

Still has not arrived

31 December 2025
Unprompted review

Reply from MagnetChess

Hi Mark,

Thanks for your feedback, and we’re sorry about your experience.

We’re sorry the delivery took longer than expected and that the shipping updates weren’t clear.

Over the holiday period, we had a sudden increase in orders after going viral, which caused delays in processing, shipping, and customer support. This also led to longer dispatch and delivery times from our overseas warehouse.

We completely understand how frustrating and disappointing this must be, especially for Christmas orders where timing really matters.

If you still haven’t received your order, please get in touch with your order number or the email used at checkout, and we’ll look into it for you straight away.

Kind regards,

MagnetChess

Review of Vodafone UK


Rated 5 out of 5 stars

Thanks Zeyneb for helping me out

Thanks Zeyneb for helping me out, fantast icservice

19 August 2025
Unprompted review

Reply from Vodafone UK

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Review of Homefaves

Review of JUSTHIRE

Review of Monovon

Review of Domino's Pizza


Rated 1 out of 5 stars

Clueless and clumsy delivery drivers

Sorry to be a complaints person.
But ordered £50 of pizza from. Castle bromwich branch. 1st driver turned up. Wrong house second driver turned up and in process of taking pizzas out of bag. Dropped large garlic dip on floor. We ate the dry pizzas and 3rd driver arrived with another large garlic dip. No pizza left!
Complained to dominoes and got a sorry won't happen again. Must spend over £100 a month from this outfit. No recompense at all.
There are right on one thing. Won't happen again as won't be ordering again. Trying the Hut next time
T

23 January 2025
Unprompted review

Review of Skybroadband


Rated 1 out of 5 stars

This is really bad

This really bad. Moved from v media. Same plan 1gb
However download speed dropped from 600 mps to 190 mps.

Also cameras. Echos and printers etc no longer work I will keep trying. Spent a day already.

Be warned
You pay for what you get

20 August 2024
Unprompted review

Review of Allianz Insurance


Rated 2 out of 5 stars

The online motor chat bot is awful

The online motor chat bot is awful . And the online motor quote doesn't work.

Beware when purchasing that this case. Basicallybon your own.

20 August 2024
Unprompted review

Reply from Allianz Insurance

Thank you for taking the time to leave us a review!

We do advertise that we are a online only self service product but we are here to help when things don't seem to work as well. If you are having issues, you can drop us a email at digitalhelp@allianz.co.uk

Andrew

Review of Pru UK


Rated 1 out of 5 stars

Had a policy for 40 years

Had a policy for 40 years. Tried to register and they can't find it.

Utterly rubbish
Had my money don't want to give any back

14 May 2024
Unprompted review

Reply from Pru UK

Hi Mark, we're sorry you've not been able to register and we'd like to help. If you're able to email our team at social@prudential.co.uk with your plan/policy number and preferred contact details, we'll arrange for our customer service team to assist you. Kind Regards.

Review of Steven Eagell Toyota


Rated 1 out of 5 stars

Hope your car works when you pick it up

Don't get me wrong. Toyota cars are wonderful to drive. However the aftersales is abominable. My car app has hardly worked and I've had many issues over the years with other Toyota cars and despite emails to the salesteam and Toyota complaints you will have zero response.

24 April 2023
Unprompted review

Reply from Steven Eagell Toyota

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your formal complaint in full, including your contact details and the branch you dealt with to feedback@steveneagell.co.uk, it will be addressed by Senior Management.

Review of Sykes Holiday Cottages


Rated 1 out of 5 stars

Use sykes all time.

Use sykes all time.
Spend approx 3k per year

Forgot to use £20 voucher .
Disinterested staff member unable to retrospect add to booking.
To be fair my mistake and £20 rewards is a bit rubbish and you get more from costa coffee these days

Holiday cottages for u going forward. They arecheaper anyways I feel

9 November 2022
Unprompted review

Reply from Sykes Holiday Cottages

Good Afternoon Mr Rickus,

Thank you for taking the time to review Sykes Cottages.

I have looked into your booking profile and can see you have booked with Sykes several times a year.

Please take a look at your booking (referenced provided), I assure this complaint has now been dealt with.

Thank you for all your custom, we hope to see you book with again in the future.

Kindest Regards, Chloe.

Review of Hotpoint Service


Rated 1 out of 5 stars

For Trust pilot etc.

For Trust pilot etc.

I have a Hotpoint Ultima HUG61 freestanding cooker. Top oven and grill will not stay lit. Product not fit for purpose, a cooker of which half of it doesn't work and hasn't since day one. Hotpoint after sales service was rubbish. Have given up with them. I would not purchase another Hotpoint product.

Hotpoint - Hello Alyson,
I am sorry to hear this. How old is your appliance and do you have an extended warranty for it?
Kind regards,
Stefan

Hotpoint - why would I purchase an extended warranty on a product that hasn't worked since day one? The problem is a known issue which Hotpoint should have fixed but instead you continued to manufacture and sell a product that was not fit for purpose. If it had been a safety issue you would have recalled the product. After sales service was shockingly poor. In the end I gave up. So no I don't have an extended warranty as the fault should have been fixed under the original warranty. The cooker is about 4 years old.

Hotpoint - Hello Alyson,
I am sorry to hear your disappointment however if the appliance is out of warranty you would require an insurance to book an engineer or pay for one.
Kind regards,
Stefan

Hotpoint - exactly the sort of flippant attitude to customer service that I have received all along. Hotpoint have no regard for customer service or customer satisfaction but are happy to take money for products that don't work as they should or, as with other recalled products, are unsafe. I DO NOT RECOMMEND THAT ANYONE SHOULD BUY HOTPOINT PRODUCTS.

13 October 2020
Unprompted review