Pablo

Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us by private message to our official social support channel on Facebook at https://m.me/norton or on X at https://x.com/messages/Nortonsupport

Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.

Gentile Cliente,

Ci dispiace leggere questo tipo di recensioni, poiché il nostro servizio non è in alcun modo una truffa. Le condizioni economiche sono chiaramente indicate sul nostro portale.

Inoltre, l’attivazione da parte sua ha riguardato non solo la casella SuperPEC, ma anche il servizio di Firma Digitale cheFIRMA! indispensabile per poter avere la casella PEC.

Pertanto, appare evidente che non ha nemmeno letto le informazioni relative al funzionamento e ai costi dei servizi, né prima dell’attivazione né prima di pubblicare questa recensione priva di fondamento.

Gentile Cliente,

ci dispiace che tu abbia riscontrato problemi con l'attivazione pec. A seguito della tua segnalazione, un nostro operatore del Customer Care ha comunque provato a contattarti per offrirti supporto e fornirti tutte le informazioni necessarie, senza tuttavia ricevere riscontro. Rimaniamo disponibili per offrirti supporto tramite i nostri canali a disposizione.

Un saluto
Tinexta InfoCert Team

Hi. We're sorry to hear about your experience.

Could you share your ticket number with us here? We'd be more than happy to check on your report and see how we can help you further.

Hello, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. You can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team

Hi Pablo,

Thank you for providing the additional information. We found your account and understand how frustrating it can be to have trouble receiving the SMS code for login.

At Dynadot, your account security is our top priority, and we offer various measures, including SMS authentication, to help keep your account safe. It appears you enabled SMS authentication, which requires a code to log in. Since February 20, several SMS codes have been successfully sent to the number we have on file. We also provide the option to request the SMS code via email for situations where SMS delivery may be delayed; our records show that two codes were successfully sent to you via email.

We’re glad to see you were able to log in and unlock your account on February 20.

If you need further assistance, please reach out via live chat (available 24/7) or email us at info@dynadot.com. We’re here to help!

We sincerely apologize for the frustration you’ve experienced — especially regarding video transitions and the lack of timely response. This falls short of our service standards, and we take your concerns seriously.

While Digen.ai strives to deliver reliable AI video tools, technical limitations or unexpected behavior may occasionally occur. If the functionality you purchased is not performing as documented in our official feature descriptions, and you believe you meet the eligibility criteria under our Refund Policy, we encourage you to contact our support team directly at team@digen.ai with:

Your account email
Order/transaction ID
A brief description of the issue (e.g., “Transitions not applied in exported video”)
Screenshot or short screen recording (if possible)
We aim to respond within 48 business hours and will review your case fairly and promptly.

We understand trust is earned — and we’re committed to making this right. Thank you for holding us accountable.

— The Digen Team

Hello Pablo,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
Joe

Hello there. We appreciate you taking the time to leave us a feedback. Keeping you and your money safe is our top priority. We follow a strict set of rules set out by regulatory agencies in every country we operate in – like the FCA in the UK. These agencies protect you and the market we operate in. Our regulators also monitor us to make sure that what we say and do is in line with their standards.

At this time, we don't yet support sending money to crypto platforms. If anything changes in the future, we'll be sure to share the good news with you. In the meantime, we explain more about this at section 1.2.2: https://wi.se/usepolicy.

In addition, although we're always working on expanding more of our services to more regions, the Wise card isn't available in some countries, meaning if you don't live in a country where the Wise card isn't currently available, you won't be able to order one. Although we don't have an ETA to share, please know that we're always working to expand our services, so be sure to add your region to our whishlist: https://wi.se/joincardwaitlist.

With all of that said, you should still be able to receive, add, and hold money into your Wise account, as well as send it to other Wise accounts or bank accounts.

If you need help, please reach us at https://wi.se/help by clicking "Trouble logging in?", select an issue, click "I still need help", and then "Contact us".

- Wise

Hi Pablo,

I'm sorry you didn't receive a faster response, but I believe our Client Success Team provided you with an answer yesterday. If you still need additional support, please feel free to contact me directly at jennifer.beevers@clickbank.com.

Best regards,

Jennifer Beevers
VICE PRESIDENT CLIENT & CUSTOMER ADVOCACY

E: jennifer.beevers@clickbank.com

Hello,

I'm so sorry for the frustration! It sounds like our Risk System declined the application you submitted as part of the sign up process. To reinstate your account, you will be asked to go through a document verification process as part of our Know Your Customer policies since if you are a successful client, we will be sending you payments for your sales and/or commissions.

Please reach out to me directly at jennifer.beevers@clickbank.com, and I will see if I can help you get signed up!

Take care,

Jennifer Beevers
VICE PRESIDENT CLIENT & CUSTOMER ADVOCACY
E: jennifer.beevers@clickbank.com