ClickBank Reviews 

6,438
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 688 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team and individual staff members for being exceptionally polite, friendly, and patient when guiding them carefully through complicated issues. People truly appreciate the efficient live chat system, noting that representatives always take prompt action to resolve problems and provide clear information. Some reviewers were not happy with long wait times required to connect with a representative via the chat or phone service. Consumers also mentioned facing ongoing difficulties and delays regarding requested product returns, missing follow-up emails, and processing their refunds successfully.

What people talk about most

Staff

Consumers find staff to be positive, appearing very friendly, helpful, and professional during interactions.... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and professional... See more

Response time

People report ambiguous experiences with response time, reflecting starkly contrasting customer encounters.... See more

Refund

Customers had ambiguous experiences with refund processes, reflecting deep divisions in satisfaction. While... See more

Product

Clients share ambiguous opinions on product experiences, reflecting a wide range of differing viewpoints.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more

Rated 5 out of 5 stars

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat. I wish... See more

Rated 5 out of 5 stars

Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch... See more

Rated 5 out of 5 stars

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returne... See more


Company details

  1. Electronics & Technology

Written by the company

ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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No recent history of asking for reviews

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Replied to 3% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(6,438)

629 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’m extremely disappointed with what…

I’m extremely disappointed with what happened with my ClickBank account.

My account (CBID: franceska0) was suddenly disabled without any warning or explanation. When I try to log in, I only receive the message: “Your account has been disabled.”

I have been actively working as an affiliate, investing my own money in advertising and generating legitimate sales. I have always accessed my account normally from Nicaragua, without VPN or proxy, and I am the only person who has accessed it.

What makes this situation even more frustrating is that my account was disabled just one day before my scheduled payment.

I have worked hard and invested money to generate these commissions. I am not asking for anything I did not earn — I simply want the commissions I legitimately earned to be paid to me.

I have contacted ClickBank support and their teams, but so far I have not received a clear explanation about why my account was disabled or what will happen to my pending payment.

I sincerely hope ClickBank reviews my case and provides a clear explanation. If there is an issue with my account, I am willing to provide any information or documentation necessary.

All I am asking for is transparency and to receive the money I legitimately earned.

If anyone has experienced a similar situation with ClickBank, I would appreciate hearing how your case was resolved.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

I would not trust Clickbank or its sellers

In my opinion Clickbank is just a marketing company for almost anyone who wants to sell sometime. I just reviewed an ad on Clickbank offering to sell plans for a TESLA device that will improve the power you get from your electric company many times. It is common knowege this is not possilbe as far as is known. Yet Clickbank apparently does not do any basic check as to the validility of the product. This is not a comany I would want to purchase anything from. On a positive side tey did dmention the the name used in the add was not the real name of the person in the sales pitch. Providing a money back guarantee does not mean you will get your money back. You may have to go thu many hoops to ge to back.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Ticket number 26877773

Ticket Number: 26877773
Order Number: 2J4HMY2E
Creation Date: April 2, 2026 11:33AM PDT
Product Name: SugarHarmony 6 bottles
Problem: Returned damaged product via Certified Mail on April 3, 2026 to:
Fulfillment Center
285 NE Ave
Tallmadge, OH 44278
Product was received by company on April 7,2026.
We have submitted multiple requests for a refund of $318.62 and have not received any response from anyone which is now well beyond the 60 "business day" timeframe. Please respond/reply to my email address which was previously provided and used on the initial order.

2 April 2026
Unprompted review
Rated 2 out of 5 stars

I was disappointed with my experience…

I was disappointed with my experience using ClickBank. The platform can be confusing for beginners, and it takes time to understand how everything works. Finding high-quality products to promote isn't always easy, and many products face a lot of competition. The approval and payment setup also felt more complicated than I expected. Overall, I think the platform has potential, but it could do a much better job of simplifying and making the onboarding process more beginner-friendly.

1 July 2026
Unprompted review
Rated 2 out of 5 stars

Completely Misleading ‘Risk Free’ Promise

— Completely Misleading ‘Risk Free’ Promise —

I had a very disappointing experience with YU Sleep, particularly in my interactions with Michael, the founder. The company’s website states that you can “try Yu Sleep completely risk free,” but that was not my experience at all. I exchanged dozens of emails in an effort to resolve an issue and gave the company every reasonable opportunity to address it properly. Unfortunately, instead of receiving clear, helpful, and professional support, the process became frustrating and ultimately led to no meaningful resolution.

In my view, language like “completely risk free” sets a clear expectation that customers will be treated fairly and that any problems will be handled efficiently and without unnecessary difficulty. That standard was not met. The amount of time and effort required just to obtain basic communication was excessive, and even then, the outcome remained unsatisfactory. Rather than feeling supported, I felt dismissed and worn down by the experience.

What stands out most is the disconnect between the company’s marketing and the reality of its customer service. When a product is promoted as “completely risk free,” customers should reasonably expect responsive support and a fair resolution if issues arise. Based on my experience, that expectation was not fulfilled.

This reflects my honest personal experience, but I would strongly encourage anyone considering YU Sleep to proceed with caution. In my case, the process was time-consuming, frustrating, and far from the “risk free” experience that was advertised.

P.S. For context, beginning June 22, 2026, I took two droppers of YU Sleep each night. It seemed to work for the first two nights, but starting on night three and continuing through June 29 (night ten), I no longer noticed any effect.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

I have STILL NOT received my refund of $221.49

I have STILL NOT received my refund of $221.49 from CLKBANK*NeuroDyne3. to my credit card!!

Those regrettable 3 bottles (UNOPENED by the way) of your order #SSPHMFJE of NeuroDyne were sent by UPS to NeuroDyne in Aurora, CO on 5/27/26. They were to arrive that following Tuesday.
It has been a month---and yet NO refund credited to my account.

I would like you to report to me WHEN I will see my refund immediately!
If not I have no choice but to smear this apparent SCAM of yours all over the internet.

Plus, I am fortunate to come from a family of attorneys who find this kind of scam unconscionable.
AGAIN, please advise me when I will receive my credit to my account!

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Stop tricking customers into purchasing…

Stop tricking customers into purchasing more bottles of product. They appear to be very friendly and helpful. Your never going to get a refund even tho they say they have issued one.. Please, please do not place your order thru this corrupt bank and don't even order any products they support.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

I have called and spoken In depth to 6…

I have called and spoken In depth to 6 different customer service reps. about getting a refund on 12 bottles of Brain Vex. I ordered the product on Ap. 30, 2026. I returned it and it was received I believe on May 4. I’ve been told the same story that they received my return. I gave them my order number and tracking #. I was told my refund request was being flagged to speed up my request and that my funds were going to be sent to me. Aldo is receive an email within 24/48 hours. Last communication was my call to a rep. on 6/11. Still no email nor refund. I will never do any more dealing with Clickbank. The amount of my refund is $293.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive merchant Evans 60 day guarantee on 1099,78


I ordered a product bundle (Sugar Wise, Gut Cleanser, Lean Peak) via ClickBank on 04/06 for a total of $1,099,78. The purchase included a 60-day money-back guarantee.
I contacted customer service well within the guarantee window on 05/23 to request a full refund and return instructions. Instead of processing the return, the merchant intentionally delayed the conversation, stalling for time and offering a meager 30% partial refund. When I refused the 30% offer and demanded the full refund guaranteed to me, the merchant completely ghosted me and stopped responding to run out the 60-day clock. Now they are trying to extort additional fees from me just to "look" at the dispute. ClickBank needs to step in, review this predatory merchant, and honor the platform's

10 June 2026
Unprompted review
Rated 4 out of 5 stars

Confirmed I could get a refund

Confirmed I could get a refund. Package was sent back on approximately the end of April.
Sent back as a refusal since I had hot opened the package. I circled the information and wrote the RMA number on the box.

24 May 2026
Unprompted review

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