Peter Simmons Customer

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again

A big shout-out for the couriers DX, friendly, helpful on time and packaging was in perfect condition around the shutters

Thanks

I disliked the patronising remarks made by staff.

A very professional, friendly and personal service given by all staff at Cardiff. I have recently had cataract surgery at the Cardiff branch. The surgery was completely pain free. The surgeon explained every stage during the surgery which I didn't expect. The caring service I have received both before and following the surgery has been delivered with care and attention. The vast array of eyedrops that have been required for preparation before surgery and as an aid to recovery have been included in the package and not subject to an extra charge. Well done everyone at Cardiff and Thank you for taking care of me during each visit.

Very easy and efficient booking system and a simple review and change options

Very expensive option for a typical store parking space. No security fence or any protection.

Always a pleasure to look forward to a holiday in France!

I was very pleased with the ordering and buying procedure and was eagerly anticipating the delivery of my car. The delivery driver Tim was very efficient communicating with me every step of his 500 mile journey from Glasgow to Cardiff. Tim arrived on time and explained the features of the car to me while enjoying a friendly coffee! Tim explained that the windscreen was obscured by a 2cm wide strip of debris probably caused by previously using a damaged wiper blade and the scar should be easily removed by some white spirit. After he left for his next appointment I began work on the windscreen. Closer inspection of the scar revealed that the strip was made up of shallow scratches on the surface of the glass. I called customer services and was told by Heidi that the repair was my problem and that they were unable to assist. I was disappointed with the reply and was determined to to repair the damage. I worked for 2 hours with a cloth and toothpaste to polish the scratches. I improved the windscreen but realised that a polishing machine and rubbing compound would be necessary to complete the repair. The repair attempt was not successful unfortunately. I have arranged a replacement windscreen to be fitted tomorrow 28th at a cost of £220. I can't understand how your Mot tester passed the car at its recent test. Your 300 point check failed to find the fault too!

Excellent response from Lauren. Handled a change of vehicle request very professionally. Thank you.

I was very glad to be made aware that my camper protective cover had been damaged in the wind. The news prompted a visit to carry out repairs and prevent further damage damage. Thank you

Bella ensured a glitch free lease for our new Nissan Leaf. The customer relations exhibited by Bella and the other staff was exceptional. From start to completion of the business was made very comfortable. I would highly recommend anyone considering buying or leasing an electric car to engage the expertise of Drive-Electric.

Ordered my back protector with 30% discount and received it next day!

I have nothing different to add to the above. But I must add how pleasant and friendly the driver was during the process.