GD

Gol D Roger

United Kingdom

Reviews

Review of Claude


Rated 1 out of 5 stars

Usage limits are fraudulent perhaps

Usage limits are fraudulent perhaps, totally non transparent. I was using the same models one week and had suitable and acceptable usage. Used the exact same models again, less usage and was hitting the limits without even doing any completed work. Absolutely certain I was actually using less, so just couldn't understand it at all. Of still got three weeks of what now seems to be a useless subscription.

13 July 2026
Unprompted review

Review of EaseMyTrip


Rated 1 out of 5 stars

Atrocious service

Atrocious service, communication. Only use if you want to get scammed and cheated of your hard earned money!!

15 July 2025
Unprompted review

Reply from EaseMyTrip

Hi,

We are eager to address your concern and kindly request that you share your contact number so we can assist you as soon as possible. Please DM us your booking ID and contact details at +91 97110 99197 so we can assist you in the best possible manner.

Review of Three UK


Rated 1 out of 5 stars

I have been with three for over 2…

I have been with three for over 2 years. Mobile broadband was ok got normal browsing and stuff, however gaming is a big no no. Problems started when I wanted to cancel services. Couldn't find my mobile number. You can't even speak to someone if you can't provide a number ( in my case my mobile broadband number, sent in an email 2 years ago ). Had to use a chat bot service as phone options don't work if you do not have your number. Took me 1hr just to respond to messages, cancellation, listening to constant offers.

After cancellation, I was told I would be sent a returns bag for the router that didn't come. Called to order one again. The staff are based in India hence not professional, speak in a rude condensating tone at times, lack empathy and good friendly talking manners. Was informed it would be resend the DHL returns bag and MUST return within 5 days or a £105 charge.

Spoke to a guy called Ashutosh Santosh customer services and felt he was talking down at me for asking a question about what the refund element was and how it worked.

I am not happy about further updates about my cancellation, returns bag not sent, unable to speak to anyone unless you had the 3 broadband number. I checked reddit, many others had the same problem and three have failed to rectify this problem.

1 April 2025
Unprompted review

Reply from Three UK

Hey there - we understand how frustrating this must be. We'd suggest raising a complaint on the account to have the ongoing issues investigated. Ways to do so can be found here; https://bit.ly/2qtsarj -John

Review of Aldi UK


Rated 1 out of 5 stars

Aldi Sparkbrook, BHAM

I went into the Sparkbrook, Bham store, shelves were poorly stacked. Could not get to the drinks I wanted for the second time. Spoke to a staff member who was dismissive and did not offer any help or a solution. She stated that's how they arrive. Staff count seemed incredibly low for a Sunday for what is the busiest store in the area.

19 November 2024
Unprompted review

Review of Klarna


Rated 2 out of 5 stars

Clearing balance, early payments issue

When you buy something, Klarna make it difficult to pay off for the item early. There is no option to increase your payment amount, or pay a lump sum. They only have two payment options, your monthly installment or the full amount. I'm sure they have removed this option from the app in the last 12 months. This is a big deal, as the debt lingers over you for longer, and sometimes mistakes can happen to missing payments. I contacted customer services via web chat and spoke to Humairah. Her responses and replies were incredibly slow, frustrating and I had to repeat my request twice. At the end their was an website error that ended our conversation without a resolution to my request.

18 November 2024
Unprompted review

Reply from Klarna

Hi Gol,

Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our payment options and customer service.

We understand the importance of having flexible payment options. Currently, Klarna offers the ability to pay in monthly installments or the full amount. We are continuously working to improve our services and appreciate your feedback on the need for more flexible payment options, such as increasing payment amounts or paying a lump sum.

We are sorry to hear about your experience with our customer service. We strive to provide timely and effective support to all our customers. Your feedback regarding the slow response and unresolved issue has been noted, and we are taking steps to improve our service quality.

If you continue to experience issues or have further questions, please reach out to us directly. We are committed to resolving your concerns and ensuring a better experience in the future. We value your feedback as it helps us improve our services.

Thank you for your patience and for choosing Klarna.

Review of Marmalade


Rated 1 out of 5 stars

I did not get any insurance

I did not get any insurance with Marmalade, however I spent 20 minutes of my valuable time inputting for a quotation, only to find out that they are unable to provide me with a quotation. I'm a young driver with no accidents or claims and live in Birmingham. I simply cant comprehend the reason for refusal. Instead of wasting peoples time, ask the questions you have refused me for first, and then obtain an answer immediately. Don't pass the buck and blame the insurer. I actually got quotations from all the comparison sites afterwards. Less hassle, and time wasting.

19 June 2023
Unprompted review

Reply from Marmalade

Good morning Gol, thanks for taking the time to leave us some feedback.

We are sorry to hear we were unable to offer a quotation

Our quotes are based on a number of factors such as the driver's personal details and the type of car being insured so all the questions asked are needed to see if we can offer cover.

We are aware as a broker it impossible to be able to find cover for all vehicles and drivers.

Best wishes Beth.

Review of Just Eat


Rated 2 out of 5 stars

Placed an order no delivery

Placed an order, no delivery recieved. Don't have a tracking function for the driver like uber eats or a driver contact option. Restaurant said they couldn't help and i need to contact just eat. Just eat returned a message after 2hrs confirming a refund of £21 with no questions asked. I have changed to 2 stars due to this fact. Still disappointed by the fact you can make payments for food that can potentially never arrive. The restaurant actually states this happens occasionally.

6 June 2023
Unprompted review

Review of Virgin Media


Rated 1 out of 5 stars

I have been a virgin customer for many…

I have been a virgin customer for many years. I called to cancel my services having been out of contract and over charged for many months. I was signed up to a new deal without my consent. I was cut off from call on three to four occasions. Had to call back each time, go through their process again and again. Indian origin staff are poorly trained, have difficulty understanding your instructions. One member of staff kept saying you signed up to a new deal even after i informed i had not, it must have been a mistake and even if I did, I can still cancel due to distance selling rules and 14 day cool off period. Communication is very poor, speaking to competent, knowledgeable staff is difficult. My final call to end services took over 30 mins with the agent.

8 March 2023
Unprompted review

Reply from Virgin Media

Hey Gol, thank you for taking the time to leave a review. I'm sorry that you've had a poor experience with our services. This is very disappointing to hear, and I can assure you that this isn't the level of service that we want to provide.

You can raise a complaint here if you wish https://virg.in/makacomp

Please do feel free to contact us on any of the methods below:

Call: 150/03454541111
Text: 0753 305 1809
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums

Cheers ^Matt

Review of Eurocell plc

Review of WION

Review of Monzo


Rated 1 out of 5 stars

Applied for an account was refused

Applied for an account, was refused with no reason given. I am a UK tax payer, and 100% genuine individual with an A rated credit scoring with the main credit rating agencies. Have no cifas markers, or bad credit history. Have revolut and other credit services like Klarna, Halifax and Lloyds accounts, no issues or problems. Do not bother with these time wasters or send them your valuable ID documents. Waste of your precious time. I feel they discriminate against individuals unjustly and are not a trustworthy company.

5 January 2021
Unprompted review

Reply from Monzo

Hey 👋 We're sorry to hear that we couldn't open an account for you. We assess all applications based on the information you give us when signing up. If you'd like to find out more about how we make decisions on accounts at Monzo, please take a look at our Privacy Notice. You can find it in our app, or on our website: https://monzo.com/legal/privacy-notice/

We wouldn't be able to look into this over here due to security reasons, but you can send our team an email if you think this was a mistake at review@monzo.com. But they wouldn't be able to give you anymore information about why your application was rejected. Thanks!

Review of Kraken


Rated 1 out of 5 stars

Avoid if you are going to trade.

Avoid if you are going to trade.

Too many trading errors while margin trading. I was unable to close a leveraged position due its 'insufficient margin error' resulting in significant loss. They apparently have a limited margin pool which that does not allow you to open or in some cases even CLOSE leveraged positions at market order. During periods of high volatility this can result in Kraken failing to fulfil or even CLOSE your orders. This happened on many occasions to me and many other traders that I know. It will happen to you and cause you a unnecessary loss. You can confirm this with them in their chat function.


Fees were one of the highest in the business and with their exorbitant rollover fees for leveraged trades making them one of the most expensive places to trade.

I even started to find many would be profitable trade ideas being rejected due to insufficient margin, suspecting greater foul play.

With order errors,high fees etc, the odds are against you significantly.

Moved over to Binance futures and have had a much better experience.

9 May 2020
Unprompted review

Review of Pakistan International Airlines


Rated 1 out of 5 stars

I don't think people are running this…

I don't think people are running this airline but zoo animals, monkeys mostly. They have treated expats poorly for too long by ripping them off at airports, high prices for tickets and poor service. The sooner people stop visiting that fraud country the better. Better off visiting nations like Dubai, morroco, Turkey, Egypt etc.

27 March 2020
Unprompted review

Review of Kraken


Rated 3 out of 5 stars

I have been using Kraken for a coupe of…

I have been using Kraken for a coupe of years. It is a genuine and safe exchange. I am writing this review in due to a few issues that have been happening fairly regularly during recent trading. They seem to have a fixed margin pool so they say. Myself and a few other traders, have been having problems with cancelled orders to due Insufficient margin (Kraken having no funds to give to you to place a trade), I have found this to be happening very frequently when compared to the past. This has been happening during critical periods of trading. They also have not introduced a reduce only function on placing orders. (this allows for unintended orders to cancel). This is incredibly important due to krakens insufficient margin order cancels. I have started to trade less now on kraken and use few other exchanges such as bybit, deribit,bitmex.

18 August 2019
Unprompted review

Review of Kraken


Rated 5 out of 5 stars

Kraken is an awesome exchange.

Kraken is an awesome exchange.

It has advanced orders!! Like stop buy/sell.

So you can place limit orders for both longs and shorts with stops all at the same time. No need to sit at the computer for hours or sleepless nights. I've been using for about 12 months no service issues at all.

9 November 2018
Unprompted review

Review of Debenhams car insurance


Rated 1 out of 5 stars

Avoid this company. Dishonest and fraudulent cancellation even after i provided the requested documents

I would avoid using this company as I have had a really poor experience.

They cancelled my policy due to failing to submit a 'DRIVING LICENCE SUMMARY'

They Initially requested my driving licence copies and NCD's ONLY and did not make any request for a driving licence summary, which I more than happily provided.

If this was one of your requirements that's fine, but they should have CLEARLY stated that on the application BEFORE accepting my hard earned money and I would have chosen another insurance company.

They failed to inform me when I completed my application this was a requirement and only informed me in the LAST week before cancellation to state this was a requirement and I was away on holiday.

To provide a summary you have to go on to a DVLA website, have your driving licence numbers handy as well as your national insurance numbers. You then have to request a code from the DVLA and EMAIL it to Debenhams. This is all on top of providing copies of your driving licences and NCD's.

Imagine the difficulty for those who are not computer literate.

They also use overseas call workers who are not very helpful.

They did not give me a 7 day cancellation notice and the summary request was made in the last week rather than when I took out the insurance. Due t the cancellation. I am now getting inflated prices.

28 September 2018
Unprompted review

Review of Debenhams


Rated 1 out of 5 stars

I would avoid using this company as I…

I would avoid using this company as I have had a really poor experience.

They cancelled my policy due to failing to submit a 'DRIVING LICENCE SUMMARY'

They Initially requested my driving licence copies and NCD's ONLY and did not make any request for a driving licence summary, which I more than happily provided.

If their requirement is to provide a driving licence summary that's fine, but they should have CLEARLY stated that on the application BEFORE accepting my hard earned money and I would have chosen another insurance company.

They failed to inform me when I completed my application this was a requirement and only informed me in the LAST week before cancellation to state this was a requirement and I was away on holiday.

To provide a summary you have to go on to a DVLA website, have your driving licence numbers handy as well as your national insurance numbers. You then have to request a code from the DVLA and EMAIL it to Debenhams. This is all on top of providing copies of your driving licences and NCD's.

Imagine the difficulty for those who are not computer literate.

They also use overseas call workers who are not very helpful.

They have done this to numerous customers as many other reviews have stated likewise.

I am now getting substantially higher premiums due to the unfair cancellation.

I have written to the ombudsman regarding this issue.

Debenhams are a sinking ship and now I know why.

27 September 2018
Unprompted review

Review of Very


Rated 1 out of 5 stars

thieves and a disgusting company …

thieves and a disgusting company (previously known as little woods)

They are a bunch of thieving you know what.
They very cunning and l to hit you with late fees at £12 a time before the month is up and even CHARGE YOU £12 for CALLING YOU for a payment request making it £24 quid

I am getting more and more frustrated at online scam companies ripping us off of our hard earned money as if we are all millionaires.

Human nature makes us forget or sometimes overlook a payment, To hit me with £25 quid for a slightly late payment.

4 April 2017
Unprompted review