My next day delivery never arrived
My next day delivery never arrived - I ordered in store and she guaranteed they would be delivered for an event I needed them for. Called them, they wouldn't refund until 5 days went by. I called back in 5 days, they won't refund on the phone. I not have to back into store with a receipt and no shoes and hope they they will actually refund my £40. Not good service at all. It's not my fault they didn't get delivered and I have to go out of my way to arrange a refund. If I even get one.