They have appeared to have lost/stolen 2 parcels in two weeks what a disgrace I have waited in since Thursday and still no updates and no parcel one coffee machine and a Huawei gt6 pro they seem to misplace the expensive items! yet I get a £7.00 pair of jeans delivered evri time who ever is running this company they need to resign so annoying please vinted sellers stop using evri for sending your items!!!
I recently purchased a Nespresso coffee machine from a seller on this really doggy website and it has vanished in transit the seller won't respond and I now have got to wait 25 days to lol apply for a refund as soon as this s__ty night mare as gone away I will thankfully be closing my account the worst online experience ever avoid avoid avoid this was supposed to be a house warming present for my daughter no such cheap deal you pay for what you get!!!
Yet again another parcel lost/stolen parcels that size just don't vanish so it must be somewhere I guess we will never know it was only a house warming present personally I wouldn't use evri even if it was free Total incompetence either way it is going to cost someone time and money thanks again guys (slipping back into the hermes way) anyway here's their response oh and by the way my name is Jason!!!
jasin,
Thank you for your email regarding parcel reference H00IAA2716553585.
I have checked tracking and can see that after your parcel was collected from the Parcelshop, it hasn't progressed further in our network. I'm sorry for this delay, given the number of days it has been I would suggest this parcel is potentially lost at this stage.
I would advise that you contact Vinted as they will be able to discuss the options available to you. Vinted have their own delivery policies for occasions such as these which we are unable to divert from, they do have access to see the delivery information for your parcel to help with their next steps
I'm very sorry for the inconvenience regarding your parcel delivery.
Kind regards,
Paula, Evri Customer Services
30 August 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback. Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong. Thank you, Kimberley
What a vile pile of rubbish they make out that they have even tried (delivery attempt failed) exactly the same as parcel force if this is the best that this country has to offer then out would be the answer royal been the key word thanks guys three days waisted this year between royal mail and parcel force well hopefully the big guy in the clouds is surfing on the coin!!!.
I took the day off work to wait in for a delivery to arrive but nothing happened even though it was out for delivery kitchen fitter annoyed as I had to cancel him and still and still none of the wiser as to the whereabouts of my back splashes are.
13 August 2026
Unprompted review
Reply from DX
Good Afternoon Jason, Thank you for your review. Please accept our apologies for the issues you have had in regards to your delivery. If the issue is unresolved please email full details to Keyaccounts@dxlogistics.com and we will look into further. Kind Regards Rich
Why bother saying that you are going to collect a parcel when you clearly have no intention of showing up no wonder we dont use your service at work what a waste of a holiday thanks guys booked another collection from a reliable company and I love giving my money away just do your job. probily under staffed under paid blah blah blah bull!!!
Delivery attempted, I will definitely challenge that crock i have a camera above my front door there is on to the left and one to the right that belongs to my neighbours and also around the back. My wife was in all day and I took the afternoon of work and oh yes please feel free to challenge me but before you do look at the position of my house there is only one way in and one way out of my house so if you would like me to send you my camera footage of the comings and goings of the date mentioned i will! Now stop lying its costing people valuable time they can't get back!!!
Don't do it there are more solid investments + if you get to 55 and think that you have whats rightfully yours forget it they make it that difficult i was told that I could only access my money if I opted out you are better with yours nest a far better option my work is finally looking at switching i will keep spreading the word.
24 March 2026
Unprompted review
Reply from People's Pension
Dear Jason
Thank you for taking the time to share your experience. We’re really sorry to hear that you’ve found accessing your funds difficult and that the process has caused frustration.
Claiming options at age 55 years old (increasing to 57 from April 2028) should be explained clearly. However, depending on how much you have in your pot with us, you may need to opt of of the pension before you can claim. This is a rule in place from HM Revenue and Customs (HMRC).
It sounds like this may not have been fully explained or handled as smoothly as it should have been, and we’d really appreciate the opportunity to look into this for you and provide clarity. Every situation can be slightly different, so speaking directly allows us to give the most accurate information.
Please provide us with your details and some further information by emailing tellusmore@peoplespartnership.co.uk, and we’ll get in touch to resolve things for you as quickly as possible. You should receive a reply from us within 3 working days.
Thank you
Taliah
The People’s Pension, provided by People’s Partnership
My decking boards have now been out for delivery for 3 days lol it wood have been quicker chopping a tree down myself (no punt intended) I certainly won't be using them and definitely not sending anything through my business.
16 May 2026
Unprompted review
Reply from DX
Good Afternoon Jason, Thank you for your review. Please accept our apologies for the issues you have had. If the issue is unresolved please email full details to Keyaccounts@dxdelivery.com and we will look into further. Kind Regards Rich
Waited in twice he even said that he had tried to deliver the item and took a photo of the inside of his car i have cameras all round my house just be honest and say that you can't be bothered its better than waisting my time evri can't compensate me for my lost time! Shopping on the internet has its price the clock is ticking! evri sort your delivery service out.
21 July 2025
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback. Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong. Thank you, Becky
What a joke yet again the bus missed and the other one was late there goes my overtime I genuinely know that I could do a better job of running it no excuse is good enough I was brought up with manners but I can't even be bothered to thank someone for costing me £30 thanks for a great service and that's the attitude in this country now lol go and get a job that you want to do or due to been late it's probably the only job that you can get!
I purchased a item on the 1st of may the sender posted it on Tuesday morning 48 hours guaranteed delivery my wife took yesterday off work and still i am none of the wiser as to the whereabouts of my expensive item i can yet again see a long drawn out claim again please people stop using this incompetent useless courier service.
I purchased a item on the 1st of may the sender posted it 1st thing Tuesday morning on a guaranteed 48 hours I am still waiting my wife took the day off yesterday still none of the wiser as to where my expensive item it i always avoid using them i used to support years ago because (great Britain) but unfortunately it's a bit like a charity the funds never get there!.
Just great tech and everything perfect i now have two phones and a games console even though they said refurbished they arrived just like new a company I would like to work for thanks guys.
Bought a hoover condenser dryer from ao in 2021they repaced within the week I worked for whitnight for 10 years the replacement lasted 6 months 10 year parts and labour literally means nothing as the guy told me every time I needed to use it I needed to spin the drum risers when it heated up just purchased a lg avoid hoover and if your skint by a candy dryer the same group. Never again
19 January 2025
Unprompted review
Reply from Hoover UK
Good morning Jason, We would like to offer our assurances that all our appliances are designed to the highest standards and are subject to quality control testing, covering performance, design and reliability. Of course it is always disappointing if an appliance suffers a failure but we trust you will appreciate that no matter how carefully designed and manufactured, electrical or mechanical components can be subject to failure, and although regrettable cannot be totally safeguarded against. Kind regards, Maria Hoover Team
The driver said that he had tried to deliver my parcel and we gave him the wrong pin number yet he went to the wrong address he never even knocked at our door so annoying.